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Germain Ford of Columbus

Columbus, OH

4.7
514 Reviews

7250 Sawmill Road

Columbus, OH

43235

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Showing 514 reviews

July 06, 2023

Excellent crew! Wonderful hospitality! Fantastic services! Imaginary experience! I Can't thank you enough GERMAIN! More

by Hassan Damire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica from the service department
Jul 07, 2023 -

Germain Ford of Columbus responded

Hassan, thank you so much for the fantastic review! We're glad that our crew provided excellent service and made your experience memorable. Your kind words mean a lot to us at Germain Ford of Columbus. Drive safely, and we hope to see you again in the future!

June 29, 2023

Josh and the others I’ve dealt with over the last 13-14 years have always treated us beyond fair. Never had to ask twice for anything. Costs consistently lower than expected. Everything well explained, q More

by Griffith.walt1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jun 29, 2023 -

Germain Ford of Columbus responded

Walt, thank you for the review! We are so glad to hear that Josh delivered such a successful service experience. Drive safely, and we hope to see you back again at Germain Ford of Columbus!

June 29, 2023

Mike is professional and kind. He knows his job very well. No trick or hidden fees. Purchasing process ran smoothly! More

by Kyle
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael , Scott Cropper, John Carl, Seth Rahm
Jun 30, 2023 -

Germain Ford of Columbus responded

Kyle, thank you for the kind words! We're glad to hear that Mike provided you with a smooth purchasing experience. Enjoy your new vehicle from Germain Ford of Columbus!

June 29, 2023

I have dealt with Germain dealerships for years. In Naples Fl. as well as here. I’ve never been more satisfied. Working with Michael was very easy. He was most accommodating. It’s always very quick. More

by ditchkoffstephen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 30, 2023 -

Germain Ford of Columbus responded

Stephen, thank you for your continued support of Germain Ford! We're so glad to hear that Michael and the team have made your visits quick and easy. Your satisfaction is our top priority, and we look forward to serving you again in the future. Have a great day!

June 28, 2023

The collision center didn’t bother coming outside to look at the damage prior to them taking it. Completely lacks any curiosity on keeping up on the progress of the vehicle, and in fact acts bothered when ch More

by CC
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Na
Jun 29, 2023 -

Germain Ford of Columbus responded

We apologize for the lack of attention to detail and communication you experienced at our collision center. We strive to provide excellent service and it's disappointing that we fell short in this instance. I would like to personally assist you with resolving the paint issue on your vehicle and make things right, so please reach out to me at your earliest convenience. Thank you, Brianna Gingrich - Collision Center Manger - 614-383-4752

June 26, 2023

Brynden was great, along with the rest of the sales staff. In and out in no time! More

by snatchsingle
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brynden Erwin, Chad Secrest
Jun 27, 2023 -

Germain Ford of Columbus responded

Thank you for the review! We appreciate the kind feedback about Brynden and hope to see you again at Germain Ford of Columbus. Safe travels!

June 25, 2023

Our experience with Josh DeVore and the rest of the team at Germain Ford was great. More

by NA
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh DeVore
Jun 26, 2023 -

Germain Ford of Columbus responded

Thank you for reviewing Josh and the team at Germain Ford of Columbus!

June 24, 2023

Justin was great throughout the whole two years it took to get my vehicle after ordering it. He kept me up to date and quickly made changes whenever I asked him to. More

by vanscoyoc.2
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Justin Ellis
Jun 26, 2023 -

Germain Ford of Columbus responded

We're so glad to hear that Justin provided you with excellent service and kept you updated throughout the process of ordering your vehicle. Thank you for choosing Germain Ford of Columbus, and we hope you enjoy your new ride!

June 23, 2023

Colton was a great help in building my own 2023 Escape! He walked me through the full process and never made me feel like I was getting the short end of the stick. More

by browne.justin55
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Colton
Jun 26, 2023 -

Germain Ford of Columbus responded

We're so happy to hear that Colton provided excellent assistance throughout the process of building your 2023 Ford Escape! Thank you for choosing Germain Ford, and we look forward to providing you with exceptional service in the future. Drive safely!

June 23, 2023

Matt was very helpful and a straight forward guy . Car the car was fixed and so far it is working. The way it should be More

by kevin
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Walker
Jun 23, 2023 -

Germain Ford of Columbus responded

Thanks for the great review, Kevin! We're glad that Matt provided you with helpful and straightforward service. Safe travels, and we hope to see you back at Germain Ford of Columbus!

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