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Germain Ford of Columbus

Columbus, OH

Overview
Reviews
Vehicles
4.7
498 Reviews
Call Dealership (614) 889-7777

7250 Sawmill Road

Columbus, OH

43235

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Showing 498 reviews

January 23, 2025

Excellent customer service and communication throughout the process of having routine maintenance done. I was extremely grateful for the availability of the valet service, which worked seamlessly. Each and More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Jan 23, 2025 -

Germain Ford of Columbus responded

Susan, we're delighted to hear that our team at Germain Ford of Columbus provided excellent service and communication during your maintenance visit. It's great to know the valet service was convenient for you! Thank you for sharing your experience with us.

January 15, 2025

Tyler did a great job communicating a quick, and flawless service! Service drive and waiting area was super clean. Would highly recommend! More

by jad3542
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Yermalovic
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Jan 15, 2025 -

Germain Ford of Columbus responded

Thank you for the glowing review! We're delighted to hear that Tyler provided excellent communication and service at Germain Ford of Columbus. We appreciate your recommendation and look forward to serving you again!

January 03, 2025

Service department is the greatest ever very professional and courteous to their customers will use again More

by dcso32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Jan 04, 2025 -

Germain Ford of Columbus responded

We're delighted to hear that our service department at Germain Ford of Columbus impressed you with their professionalism and courtesy! We look forward to serving you again in the future.

January 02, 2025

Awesome pickup and delivery experience ands kept me informed during the service on what was going on and very professional and courteous staff More

by dmir2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Jan 02, 2025 -

Germain Ford of Columbus responded

We're delighted to hear that you had an awesome pickup and delivery experience with Germain Ford of Columbus! Our team is committed to keeping our customers informed and providing professional service. Thank you for sharing your positive feedback!

December 31, 2024

Brianna went above and beyond to assist me. She gave me excellent service. Great experience! More

by Linda Jones
Recommend Dealer
Yes
Employees Worked With
Brianna
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Jan 02, 2025 -

Germain Ford of Columbus responded

Linda, we are glad to hear that Brianna went above and beyond for you. Thanks for choosing Germain Ford of Columbus!

December 22, 2024

Everyone was great it just took a while to get things done and on our way. More

by joeski.1454
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Carl
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Dec 23, 2024 -

Germain Ford of Columbus responded

We really appreciate you taking the time to leave Germain Ford of Columbus this 5-star review. Thank you for your patience and we hope to see you again!

December 21, 2024

Great service, Joshua got my vehicle back on the road within a few hours. I always go to Germain for service b3cause I trust it will be done correctly and mt car will be reliable. More

by Walt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service josh
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Dec 23, 2024 -

Germain Ford of Columbus responded

Walt, we're delighted to hear that Joshua and the Germain Ford of Columbus team got your vehicle back on track so quickly. Thank you for trusting us with your car's service needs!

December 18, 2024

Service tech Josh was professional. Keith me apprised of vehicle status and sent detailed estimate. Easy to contact. More

by Djfitz29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Birdsong
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Dec 18, 2024 -

Germain Ford of Columbus responded

Thank you for sharing your experience with us at Germain Ford of Columbus! We're glad to hear that Josh provided professional service and kept you informed throughout the process. If there's anything else we can do, just let us know!

December 18, 2024

Joshua at Germain On sawmill was a excellent service associate Very curtious and helpful giving me quick in an out service on my truck. I would like to deal with him if I ever have to come back for any More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua at Germain Ford 5 Star
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Dec 18, 2024 -

Germain Ford of Columbus responded

Cindy, we're delighted to hear that Joshua provided you with excellent service at Germain Ford of Columbus. We'll be sure to pass along your kind words and look forward to assisting you again in the future!

December 13, 2024

Michael was great to work with and the service was on time and as promised. I recommend highly More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Dec 13, 2024 -

Germain Ford of Columbus responded

Scott, we are glad that Michael delivered five-star service. Thanks for sharing and choosing Germain Ford of Columbus to care for your vehicle. Safe travels!

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