Germain Ford of Columbus

GREAT EXPERIENCE! Met John Germain on our initial visit. He was very personable and willing to help my husband and I. We were so impressed that we came back with our son who was in need of a car. John found He was very personable and willing to help my husband and I. We were so impressed that we came back with our son who was in need of a car. John found a great car that met our son's requirements and budget. Scott Link, the floor manager, is outstanding and oversaw our entire sales experience. He and John went beyond in customer service and made us feel that we were the most important people there. Our experience was exceptional. I felt totally confident that these two gentlemen were looking out for our son and our best interests. The financing team (Ron and Shane) did a great job explaining all the financial details as well as finding us the best rate. I definitely recommend John, Scott, and the Germain Ford team. More

Always top notch service. Very customer oriented and Germain always has the customer's best intrest priority one. Always go to the dealer even for something as simple as an oil change. Germain always has the customer's best intrest priority one. Always go to the dealer even for something as simple as an oil change. More

We had a great experience here. We visited three different dealers over the weekend and they all wanted to play the negotiation game and did not look at my trade-in properly. Germain Ford began by a different dealers over the weekend and they all wanted to play the negotiation game and did not look at my trade-in properly. Germain Ford began by appraising my car properly and then came to us with their final numbers. We asked if they could change one thing and they could not because they would lose too much money. I am in a three year lease which I will be going back to them for my next car. Significant other lease is up in six months and she will be going there as well. More

Lee was very personable and made sure that I got exacly what I wanted in my new car. He didn't give off the typical salesman feel, he was very laid back and wasn't pushy. I plan on sending him future busin what I wanted in my new car. He didn't give off the typical salesman feel, he was very laid back and wasn't pushy. I plan on sending him future business from my family and friends. More

I bring all of my vehicles there and am very pleased with service. I only deal with Lori Arveson and everything away goes smoothly. Thanks for doing such a great job. service. I only deal with Lori Arveson and everything away goes smoothly. Thanks for doing such a great job. More

We are just starting the process of finding a new car. Ben has been very helpful with our search for the right fit. He took our wish list and desires and is being very helpful in our search. I like the Ben has been very helpful with our search for the right fit. He took our wish list and desires and is being very helpful in our search. I like the attention without the feeling of pressure to purchase a car that might not be exactly what I want. I am confident that Ben will be the saleman to help us. I would recommend him to anyone I know looking to buy a new car. More

Lee always goes above and beyond what we need whether is for refinacing or for service. Couldn't ask for better rep for your company. for refinacing or for service. Couldn't ask for better rep for your company. More

Ben went above and beyond each time my husband and I were in to look at buying a new car. Ben goes above and beyond for his customers and is the only person I would deal with at Germain Ford! He is very low in to look at buying a new car. Ben goes above and beyond for his customers and is the only person I would deal with at Germain Ford! He is very low pressure and will patiently answer all of you questions!! More

We had a wonderful experience with Germain from the beginning to the end. Deciding to buy a car is stressful but Shane did everything he could to make the whole purchasing process easier and less stre beginning to the end. Deciding to buy a car is stressful but Shane did everything he could to make the whole purchasing process easier and less stressful. He is experienced, got us a great rate and explained everything we were signing during the process. We left Germain knowing that the next new car we purchase will be from this dealership. Nothing but professional customer service from the first step thru the door to driving your new car off the lot. More