Germain Ford of Columbus

Germain service offered several time slots for my app They took care of my Explorer quickly (and completely). Jamie explained the issue and plan of action in a way I could understand (without making me They took care of my Explorer quickly (and completely). Jamie explained the issue and plan of action in a way I could understand (without making me feel inept) and they delivered my car back to me when it was fixed! More

Good people from sales to service. Work together to make sure I’m satisfied with the work on my automobile when I leave the dealership. Mike in sales Scott in sale 👍 Work together to make sure I’m satisfied with the work on my automobile when I leave the dealership. Mike in sales Scott in sale 👍 More

It is always a pleasure to deal with the professionals at Germain Ford. Thank you. Germain Ford. Thank you. More

I purchased this used vehicle from Germain and was pleased with negotiations and purchase. Over the years I have been extremely pleased with the courtesy and professionalism of the service department pleased with negotiations and purchase. Over the years I have been extremely pleased with the courtesy and professionalism of the service department. My most recent service experience has been excellent and I would recommend them to my friends More

They took good care of me. We had a little delay on timing. everything else was fine. We had a little delay on timing. everything else was fine. More

Everything went the way it should: I was able to make an appointment that was convenient for me, they took the truck right away and began the service work, the waiting room was comfortable, the work was com appointment that was convenient for me, they took the truck right away and began the service work, the waiting room was comfortable, the work was compelted in reasonable time, and the work was done correctly. Most importantly, the service representtive, Mr. Tyler Yermalovich, was very knowledgable, courteous, and efficient. I have had service work done at Germain Ford before, and the experience is always first rate. More

Germain Ford is a first rate dealership from sales to service and maintenance they really know how to take care of customers service and maintenance they really know how to take care of customers More

Prompt service Polite knowledgeable customer service people Comfortable waiting area Reasonable wait time Attention to detail people Comfortable waiting area Reasonable wait time Attention to detail More

Very friendly atmosphere answered all questions with knowledge and responsibilities i would definitely go here again to purchase my next vehicle! knowledge and responsibilities i would definitely go here again to purchase my next vehicle! More

Always takes care of my needs. I live 90 miles from this dealership. I purchased my car here and have it serviced here. I live 90 miles from this dealership. I purchased my car here and have it serviced here. More