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Germain Ford of Columbus

Columbus, OH

Overview
Reviews
Vehicles
4.7
509 Reviews
Call Dealership (614) 889-7777

7250 Sawmill Road

Columbus, OH

43235

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Showing 509 reviews

February 07, 2025

Mike Rutledge and his crew did a great job with mobile tech doing my updates while I was at work .Thanks guys More

by cwears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rutledge
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Feb 08, 2025 -

Germain Ford of Columbus responded

We're delighted to hear that Mike and the team at Germain Ford of Columbus provided excellent service with your updates. Thank you for sharing your experience, and we're here if you need anything else!

January 26, 2025

Great and fast , complete service and checkout The staff is friendly. Helpful and professional I took my car in Quicklane which is part of Ford Great and benefits me with them able to work on a saturda More

by jdcarden007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jan 27, 2025 -

Germain Ford of Columbus responded

Thank you for the great feedback! We're delighted to hear that our Germain Ford of Columbus team provided friendly and efficient service. We appreciate your visit!

January 23, 2025

Excellent customer service and communication throughout the process of having routine maintenance done. I was extremely grateful for the availability of the valet service, which worked seamlessly. Each and More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Jan 23, 2025 -

Germain Ford of Columbus responded

Susan, we're delighted to hear that our team at Germain Ford of Columbus provided excellent service and communication during your maintenance visit. It's great to know the valet service was convenient for you! Thank you for sharing your experience with us.

January 15, 2025

Tyler did a great job communicating a quick, and flawless service! Service drive and waiting area was super clean. Would highly recommend! More

by jad3542
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Yermalovic
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Jan 15, 2025 -

Germain Ford of Columbus responded

Thank you for the glowing review! We're delighted to hear that Tyler provided excellent communication and service at Germain Ford of Columbus. We appreciate your recommendation and look forward to serving you again!

January 03, 2025

Service department is the greatest ever very professional and courteous to their customers will use again More

by dcso32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Jan 04, 2025 -

Germain Ford of Columbus responded

We're delighted to hear that our service department at Germain Ford of Columbus impressed you with their professionalism and courtesy! We look forward to serving you again in the future.

January 02, 2025

Awesome pickup and delivery experience ands kept me informed during the service on what was going on and very professional and courteous staff More

by dmir2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Jan 02, 2025 -

Germain Ford of Columbus responded

We're delighted to hear that you had an awesome pickup and delivery experience with Germain Ford of Columbus! Our team is committed to keeping our customers informed and providing professional service. Thank you for sharing your positive feedback!

December 31, 2024

Brianna went above and beyond to assist me. She gave me excellent service. Great experience! More

by Linda Jones
Recommend Dealer
Yes
Employees Worked With
Brianna
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Jan 02, 2025 -

Germain Ford of Columbus responded

Linda, we are glad to hear that Brianna went above and beyond for you. Thanks for choosing Germain Ford of Columbus!

December 22, 2024

Everyone was great it just took a while to get things done and on our way. More

by joeski.1454
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Carl
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Dec 23, 2024 -

Germain Ford of Columbus responded

We really appreciate you taking the time to leave Germain Ford of Columbus this 5-star review. Thank you for your patience and we hope to see you again!

December 21, 2024

Great service, Joshua got my vehicle back on the road within a few hours. I always go to Germain for service b3cause I trust it will be done correctly and mt car will be reliable. More

by Walt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service josh
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Dec 23, 2024 -

Germain Ford of Columbus responded

Walt, we're delighted to hear that Joshua and the Germain Ford of Columbus team got your vehicle back on track so quickly. Thank you for trusting us with your car's service needs!

December 18, 2024

Service tech Josh was professional. Keith me apprised of vehicle status and sent detailed estimate. Easy to contact. More

by Djfitz29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Birdsong
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Dec 18, 2024 -

Germain Ford of Columbus responded

Thank you for sharing your experience with us at Germain Ford of Columbus! We're glad to hear that Josh provided professional service and kept you informed throughout the process. If there's anything else we can do, just let us know!

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