Germain Ford of Columbus

I have never had a problem with the sales and service people at Germain Ford. The free car wash is a great feature . I also enjoy the hot chocolate machine. Bruno Masdea people at Germain Ford. The free car wash is a great feature . I also enjoy the hot chocolate machine. Bruno Masdea More

Came in looking for a new vehicle and met with Ryan Hauger. What a great experience. He was friendly, helpful, personable and really knew the product line inside and out. I highly recommend Mr. Hauger Hauger. What a great experience. He was friendly, helpful, personable and really knew the product line inside and out. I highly recommend Mr. Hauger and Germain Ford! More

A month ago I bought my F-150 at Germain from Ben Westbrook. Despite being there an hour past closing time Ben remained patient and helpful. He even came outside afterward to show me how everything w Westbrook. Despite being there an hour past closing time Ben remained patient and helpful. He even came outside afterward to show me how everything worked in the truck. Yesterday I stopped in because my phone wasn't syncing with the truck anymore. Ben came outside, fixed the problem and spent 20 minutes showing me how to fix it myself! The dedication to customer service these guys show is incredible! I doubt I'll ever buy anywhere else. Thanks Ben! More

I worked with Ryan Hauger last year when I was looking for a new car. He was (and is) pleasant to work with, helpful, patient and sincere. I appreciated that he was not a "pushy" salesman. The other Germ for a new car. He was (and is) pleasant to work with, helpful, patient and sincere. I appreciated that he was not a "pushy" salesman. The other Germain employees were helpful as well and seemed to support each other. I am very happy with my Ford Escape. More

Last year my family and i were looking for a used suv that was larger and would meet our needs better than our equinox. After.months of searching, dealing with typical car salesmen, we finally happened that was larger and would meet our needs better than our equinox. After.months of searching, dealing with typical car salesmen, we finally happened upon Germain Ford. Ryan greeted us with knowledge and experience and an unfound friendliness we have not yet. He helped us search thru our criteria and eventually we found a navigator that might meet our needs. Upon driving it and finding that it wasnt exactly what we wanted, Ryan understood and said he would keep his eye out for what we wanted. The next day, he called me to say a.trade just came in and it fit our criteria exactly. The next day from that, we drove away in our beautiful 2005 Ford Expedition! Even a year later, we still love our car! Ryan also always seems to find the time to visit when we come in for oil changes. I have never experienced a nicer sales person, and i can also say hes became a friend! Thank you Ryan! More

I have purchased two vehicles from Germain both with I have purchased two vehicles from Germain both with GREAT success. The first time I bought a 2003 Ford Ranger which was in great shape and I paid I have purchased two vehicles from Germain both with GREAT success. The first time I bought a 2003 Ford Ranger which was in great shape and I paid well under retail price. I worked with a salesman named Ryan who was knowledgeable, courteous, and I never one time felt pressured into anything. Nothing like the sleazy sales people at JIM KEIM FORD whom I also dealt with around the same time. After several months I needed more power than my Ranger had to offer so again I went to Germain and had the pleasure of working with Ryan. I ended up with a Chevy 1500 that was in great shape. Again I payed well under retail value and Ryan pulled some strings and got me $500.00 OVER the trade in value on my Ranger. The Chevy however didn't have any floor mats in it which made me very disappointed. Ryan saw that I was upset and offered to pay for my floor mats out of his commission. Have you ever heard of such a thing? A salesman whom genuinely cares about his customers. I would recommend this dealership to any friend, family member or stranger. I will never buy from anyone else. More

I purchased one of the last Rangers at Germain. They're lot stock got me here and Ryan Hauger closed the easy deal. Ryan arranged an additional $500 dollar more for my trade-in that sweetened the cash back lot stock got me here and Ryan Hauger closed the easy deal. Ryan arranged an additional $500 dollar more for my trade-in that sweetened the cash back offers on the table. And he provided additional incentives where able. He set up a quick order in the parts department and the service lady quickly serviced my rear compartment; with a smile. Ryan professionalism was instrumental in finalizing the deal, and the smooth finance department was a steal. I came in with no leverage but left with full coverage. Simply, put your trust in the man that can solve the cube of Rubik and you will have no car dealership headache. More

I came to Germain Ford really trying to get out of a car into a truck. Mostly everyone told me i would not be able to but Ryan really went out his way to make this happen. He also was very freindly and gave into a truck. Mostly everyone told me i would not be able to but Ryan really went out his way to make this happen. He also was very freindly and gave me a great deal as well. More

I returned to Germain to trade in my car that I had purchased, also at Germain Ford, just the year before. I was assisted by Ryan Hauger in my search for a good used vehicle that would more suit my nee purchased, also at Germain Ford, just the year before. I was assisted by Ryan Hauger in my search for a good used vehicle that would more suit my needs than my previous vehicle. I explained my situation to Ryan, who was more than helpful in getting me the best deal possible for my new/used car. Even after the sale, whenever I would return to Germain for service, Ryan is quick to greet me and to make sure that I am completely satisfied with my vehicle. I even brought my wife in recently to purchase her new vehicle. I would recommend Ryan to anyone searching for a new or used vehicle. More

My husband and I drove 80 miles to visit Germain Ford. We heard such positive things and felt it was worth the drive. We were greeted with a smile and a handshake from Ryan Hauger. He went out of his wa We heard such positive things and felt it was worth the drive. We were greeted with a smile and a handshake from Ryan Hauger. He went out of his way to answer our questions and had a lot of knowledge of each vehicle we discussed. Ryan explained the lease program to me very clearly,(leasing was something I was interested in.) My husband and I were both very pleased with his patience as we were making our decision. Needless to say we drove the 80 miles back home in TWO new vehicles!! A Ford Ranger and a Ford Edge. We couldnt be happier with our deals and will continue to buy/lease from Ryan Hauger at Germain Ford. More