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Germain Honda of Surprise
Surprise, AZ
1,370 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,370 reviews
February 02, 2026
Alfredo Bustamante was a super helpful and patient service tech which is hard to find nowadays. Will be back because of him! service tech which is hard to find nowadays. Will be back because of him! More
by gloria.tejeda
Verified CustomerEmployees Worked With
January 30, 2026
The sales team made the purchase experience, very pleasurable and easy. I’m very satisfied with the experience. pleasurable and easy. I’m very satisfied with the experience. More
by MTRAVIS37
January 30, 2026
The team at Germain Honda are so great to work with! They are knowledgeable, friendly and can you into the right car for you. We highly recommend!! They are knowledgeable, friendly and can you into the right car for you. We highly recommend!! More
by teriparkhurst33
January 30, 2026
The team at Germain Honda is wonderful to work with! They are knowledgeable, friendly and professional. This is our third vehicle purchased here and I wouldn’t go anywhere else. From sales to the mainte They are knowledgeable, friendly and professional. This is our third vehicle purchased here and I wouldn’t go anywhere else. From sales to the maintenance department, they are consistent and easy to work with. We highly recommend! More
by teriparkhurst33
Employees Worked With
Other Employees :
George Bell
January 28, 2026
Good service! Good communication and vehicle was fixed properly and on time. All as expected from this dealership. Good communication and vehicle was fixed properly and on time. All as expected from this dealership. More
by rld0
January 28, 2026
Everyone was very friendly and efficient. The service was taken care of promptly and everything was communicated clearly. Job well done!! The service was taken care of promptly and everything was communicated clearly. Job well done!! More
by Mitch.greskowiak
Employees Worked With
Maria Jimenez
January 28, 2026
Scheduled the service appointment with Kristina Miranda. Kristina provided excellent communication including status updates and explanations of the service performed. Kristina provided excellent communication including status updates and explanations of the service performed. More
by Apal1
Employees Worked With
January 27, 2026
Alfredo was and always is great. I got an error message about the emissions system and called, Alfredo said "bring it in right away, we can look at it today". I took it in fearing t I got an error message about the emissions system and called, Alfredo said "bring it in right away, we can look at it today". I took it in fearing the worst and Alfredo found that Honda had extended the warranty on the fuel injectors which turned out to be the problem. So, I got my car fixed for $0. Germain Honda and Alfredo are the BEST! Oh, BTW, I brought the car in after noon and it was fixed and I was driving home at 5:00pm! More
by TK
Employees Worked With
January 27, 2026
We've always had a great experience with Germain Honda, from sales to service. Alfredo Bustamante and Kevin Proo continued that great experience during my service visit on Friday, January 23, 2026. I enj from sales to service. Alfredo Bustamante and Kevin Proo continued that great experience during my service visit on Friday, January 23, 2026. I enjoy visiting the service center where I can relax with friendly staff, clean and modern facilities, and good free coffee. More
by gunnersonwilliam
January 27, 2026
t This is our second CRV, JP Rachid our sales person is a GR8 asset to Germain's staff who procured a deal and we now have the CRV (hybrid sport) that we will enjoy in our retirement years. Would recommen a GR8 asset to Germain's staff who procured a deal and we now have the CRV (hybrid sport) that we will enjoy in our retirement years. Would recommend this sales person for any vehicle needs you might have. Thank you JP for all that you have done for us. More
by mjfgaines
