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Germain Honda of Surprise
Surprise, AZ
1,280 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,280 reviews
December 18, 2025
Great location off the 303! Very nice and relaxed environment. With a friendly staff and a great inventory of vehicles for sale at great prices. Very nice and relaxed environment. With a friendly staff and a great inventory of vehicles for sale at great prices. More
by danazst
Verified Customer
December 17, 2025
Super quick service staff very professional , even had golf simulator to keep me occupied which was fun golf simulator to keep me occupied which was fun More
by bradyman1968
Employees Worked With
December 17, 2025
Kristina was outstanding! Super friendly, professional, knowledgable, helpful & the utmost professional. The experience could not have been better (unless someone else paid Super friendly, professional, knowledgable, helpful & the utmost professional. The experience could not have been better (unless someone else paid for the work done on my Honda). More
by WarrL
Employees Worked With
December 17, 2025
Kevin was amazing. He really made us feel special and looked into the issue we were having throughly. Really like the arcade and golf too! He really made us feel special and looked into the issue we were having throughly. Really like the arcade and golf too! More
by Hockey Vixen
Employees Worked With
December 16, 2025
I hate the car buying process in general, that being said Germain Honda was about as good as it gets. I'm new to this dealership and aside from buying the car I don't have much to go on. The sales process pr Germain Honda was about as good as it gets. I'm new to this dealership and aside from buying the car I don't have much to go on. The sales process pretty much went as expected but there is room for improvement. Their phone system needs work as it seems people don't answer and/or someone states their name and it beeps then it seems to go dead. I have received several emails about scheduling service on a car I bought less than a week ago. More
by Khumble
December 16, 2025
Kevin gave me timely updates for my car's service. An issue I had with the window, which I thought would be a costly repair, turned out to be a simple, no-cost fix. An issue I had with the window, which I thought would be a costly repair, turned out to be a simple, no-cost fix. More
by scott.deluzio
Employees Worked With
December 15, 2025
I love Germain Honda of Surprise. After having a bad customer service experience at another Honda dealer I came here and I always get great customer service from the sales dept,financ After having a bad customer service experience at another Honda dealer I came here and I always get great customer service from the sales dept,finance dept to the service department . Nathan in the service department is awesome and always ready to help. This is definitely the best Honda dealership !! More
by khoshaba
December 12, 2025
Kristina provided excellent customer service with frequent progress updates. My CRV issue was diagnosed and repaired in a timely manner. frequent progress updates. My CRV issue was diagnosed and repaired in a timely manner. More
by Apal1
December 12, 2025
Great service. The recall service to be down was explained. The service was done in the time I was told. The recall service to be down was explained. The service was done in the time I was told. More
by tman515
Employees Worked With
December 12, 2025
Great service ! Professional and explains everything in detail leaving me now questions when I leave. Professional and explains everything in detail leaving me now questions when I leave. More
by Nicolecarrier37
Employees Worked With
