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Germain Honda of Surprise
Surprise, AZ
1,319 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,320 reviews
January 09, 2026
Great customer service and didn't take long for them to finish the service and the advisor Nathan showed me the multiplication inspection and explained everything finish the service and the advisor Nathan showed me the multiplication inspection and explained everything More
by Daviddealba61
Verified CustomerEmployees Worked With
January 08, 2026
Serviced two vehicles this week. Good communication from our service advisor, easy to approve additional services on-line allowing for clear understanding of what needed to be done. Good communication from our service advisor, easy to approve additional services on-line allowing for clear understanding of what needed to be done. More
by MDG789
Employees Worked With
January 08, 2026
I had a great car-buying experience from start to finish. JP was professional, friendly, and never pushy. He took the time to answer all my questions, explained everything clearly, and made sure I felt comfo JP was professional, friendly, and never pushy. He took the time to answer all my questions, explained everything clearly, and made sure I felt comfortable with the process. The pricing was transparent, and there were no surprises. The entire experience was smooth, efficient, and stress-free. I truly felt like they had my best interests in mind. I would absolutely recommend this dealership to anyone looking for an easy and enjoyable car-buying experience. More
by osuna05
January 08, 2026
Service and service tech were great. Everything was done in a timely manner and got me in and out Everything was done in a timely manner and got me in and out More
by jmcook91
Employees Worked With
January 07, 2026
It's easy to get a service appointment. The waiting area is spacious and has nice amenities. The waiting area is spacious and has nice amenities. More
by felidalim
January 07, 2026
I received top tier service from Shay. I was please with his professionalism and his ability to connect with me as a customer which made him very persuasive. The whole team was pleasant an I was please with his professionalism and his ability to connect with me as a customer which made him very persuasive. The whole team was pleasant and by far this was the best experience that I’ve had thus far with purchasing a vehicle. More
by jhoopz22
January 07, 2026
Germain Honda is a very professional organization. Kiara Ruiz did the bulk of the face-to-face work and kept everything in motion being New Years Days with limited staff. I am surprised that Tracey Fo Kiara Ruiz did the bulk of the face-to-face work and kept everything in motion being New Years Days with limited staff. I am surprised that Tracey Ford was not listed in the main job blocks below. If it was not for all of her work, there would not have been a transaction! I also want to mention Kristina Miranda. She was not part of the new purchase but she has been by Service representative and has taken excellent care of me on previous occasions. More
by emorel
January 07, 2026
I had to wait to be attended to but once that happened it went quite well went quite well More
by KC80020
Employees Worked With
January 06, 2026
Bryan took the time to show me and explain the differences on the cars, he listen to my needs and showed me those cars to fit my needs. differences on the cars, he listen to my needs and showed me those cars to fit my needs. More
by elirosete
January 06, 2026
Mr. Solid was extremely helpful explaining the service report and accommodating while I was at the service center. report and accommodating while I was at the service center. More
by jleonetti13
Employees Worked With
