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Germain Honda of Surprise
Surprise, AZ
1,128 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,128 reviews
October 07, 2025
Friendly, easy to communicate with and prompt with the work done. I’d go back again. work done. I’d go back again. More
by talanhurwitz17
Verified CustomerEmployees Worked With
October 07, 2025
Yesterday we did a Costco referral to look at a Honda CRV. The referral sent us to Germain Honda in Surprise. We received a call about an hour later from Terry Ford, the sales manager. We scheduled an ap CRV. The referral sent us to Germain Honda in Surprise. We received a call about an hour later from Terry Ford, the sales manager. We scheduled an appointment with J.P. to look at cars that same morning. We really were just going to browse. When we arrived J.P. was finishing up with another customer and so Colin showed us around. The service we received from Terry, Colin and then later with J.P. was exceptional and extremely professional. We have bought many cars over the years, but this was the best buying experience we have had. No pressure, just chatting about cars with friends. And yes, we bought a new car at a very reasonable price and were delighted with all of the people we interacted with including the finance manager Ty. This is the place to go if you are in the market for a Honda. More
by Bob J
October 06, 2025
Our Service, which was a Recall part, was taken care of very quickly. They kept in touch with us along the way. They were amazing! very quickly. They kept in touch with us along the way. They were amazing! More
by davis.tammy62
Employees Worked With
October 06, 2025
Daniel was amazing! He was very pleasant and kind, taking the time to explain all the services performed in detail. He also asked about my communication preferences, whi He was very pleasant and kind, taking the time to explain all the services performed in detail. He also asked about my communication preferences, which I really appreciated. More
by Cdarrinn
Employees Worked With
Daniel
October 06, 2025
Service was done quickly and correctly the first time through. No issues whatsoever. Dealership & service area were extremely clean which was very nice. through. No issues whatsoever. Dealership & service area were extremely clean which was very nice. More
by kyle
Employees Worked With
Vanessa
October 05, 2025
Im glad the dealership was able to change my oil and take care of my car! care of my car! More
by marisolcarrillo23
Employees Worked With
October 05, 2025
Robert is always a pleasure to! He is so warm and personable. Always remembers my name and asked about my family. Tommy went above and beyond! He was troubled shooting what was wr He is so warm and personable. Always remembers my name and asked about my family. Tommy went above and beyond! He was troubled shooting what was wrong with the electronics of my car, and figured out it was my power cord. Yeah.What a generous thing to do. More
by marnie.taylor13
October 05, 2025
Extremely helpful and professional. They answered all your questions and make you feel like one of the family!! They answered all your questions and make you feel like one of the family!! More
by marwilliams
October 05, 2025
They were clear and efficient in handling my service. really appreciate the honesty and professionalism at the service department. really appreciate the honesty and professionalism at the service department. More
by JTURYN
Employees Worked With
October 05, 2025
I wanted to express my appreciation for the excellent service I received when purchasing my Honda Elite SUV from Germaine Honda. Shay was exceptionally courteous, knowledgeable, and treated me with the u service I received when purchasing my Honda Elite SUV from Germaine Honda. Shay was exceptionally courteous, knowledgeable, and treated me with the utmost respect throughout the entire process, while George in finance was instrumental in helping close the deal smoothly. Their combined professionalism made the buying experience enjoyable, and I would definitely recommend Germaine to friends and family. More
by Sri
