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Germain Honda of Surprise

Surprise, AZ

4.8
867 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 867 reviews

June 19, 2025

Robert Solis was excellent and took care of all of my issues with fast and friendly service. More

by michael.s.bostwick
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Germain Honda of Surprise responded

We appreciate your business and thank you for sharing your positive and efficient service experience. Best Regards, Sassha Motz General Manager

June 19, 2025

Simple process, we were in and out and they did a great job. The communicated timeline and had the car washed upon pick up. Highly recommend More

by kcn424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Germain Honda of Surprise responded

Our goal is to ensure a quality and efficient service experience. Thank you for sharing yours. Best Regards, Sassha Motz General Manager

June 19, 2025

Great Service I was able to get an appointment same morning I call. Provided a ride hom and picked me up after car was finished. Nathan Garcia is an excellent Service Advisor Thanks for the Great Se More

by Tim & Val
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Germain Honda of Surprise responded

Tim and Val, thank you for your positive review! We are glad that Nate provided you with thorough and efficient service throughout your visit. It is our pleasure to serve you and your Honda's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Best Regards, Sassha Motz General Manager

June 18, 2025

Great staff and a very clean space. In and out very quickly. Thank you u ! ! !!!! More

by rebecatm21
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin Proo
Jun 18, 2025 -

Germain Honda of Surprise responded

Providing a quality and efficient service experience is our top priority. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

June 18, 2025

Nathan is the best, since the day I bought the car, he has made sure my car was taken care. He keeps it safe for me to drive. Thank you Nathan, I really appreciate you. More

by d10l1936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Germain Honda of Surprise responded

Your continued business and trust in Nate to keep you and your Honda safely on the road mean so much to us all. See you down the road. Best Regards, Sassha Motz General Manager

June 17, 2025

My family purchased 2 vehicles within the last 3 weeks and 5 total over the last 7 years From sales (Joshua Reeves) to managers (Montana Boone, Robert Pitman) to Ty and George in finance as well as the s More

by e333d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David McKee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Germain Honda of Surprise responded

Your continued business and kind words are truly appreciated. Our team is committed to ensuring a positive guest experience and we thank you for highlighting their efforts. Your loyalty has not gone unnoticed and we look forward to our continued relationship. Best Regards, Sassha Motz General Manager

June 16, 2025

Robert is awesome to work with. Very honest, knowledgeable and friendly. Will definitely recommend Germain and Robert. More

by glennbusard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Germain Honda of Surprise responded

We truly value your business and appreciate the kind words. See you down the road. Best Regards, Sassha Motz General Manager

June 16, 2025

Very pleased with their continuing service of my vehicles. 2nd one. Also appreciate how clean my vehicle is when I get it back. More

by geneking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Germain Honda of Surprise responded

Thanks for sharing positive feedback on your recent service visit. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, Sassha Motz General Manager

June 16, 2025

Thank you for for service and allowing me to bring my dog too. Maria was very helpful and explained everything well. More

by romans8-282020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Germain Honda of Surprise responded

Thank you for choosing Germain for your automotive service needs. Here at Germain we are a dog friendly dealership and are happy your brought your furry friend with you. Best Regards, Sassha Motz General Manager

June 16, 2025

I was very pleased with Kevin in the service department excellent job efficient very professional. More

by rosieluna52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 17, 2025 -

Germain Honda of Surprise responded

Thank you for letting us know that Kevin and our service team made sure you were well taken care of. Best Regards, Sassha Motz General Manager

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