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Germain Honda of Surprise

Surprise, AZ

4.9
1,776 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 1,776 reviews

July 24, 2026

Al 'bustamonte is an excellent technician who delivers every time. On time and on budget. More

by rjpete7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2026 -

Germain Honda of Surprise responded

We love reading positive reviews just like the one you left us! It allows our team to know that we are living up to our mission statement. Al will be honored by your kind words. Please let us know if there is anything else we can assist you with. Best Regards, Sassha Motz General Manager

July 23, 2026

I chose Germain Honda because of poor service from Earnhardt Honda. Best decision I made! Germain is only 3 minutes further for me and I can avoid I-10! And Nathan explained things clearly for me - More

by BECKLERDEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan (Nate) Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2026 -

Germain Honda of Surprise responded

Thank you for giving Germain Honda a chance! We're thrilled to hear that Nathan provided clear communication and made your visit a positive experience. We appreciate your trust and look forward to welcoming you back for your future service needs! Best Regards, Sassha Motz General Manager

July 23, 2026

I love my new car and I want to thank you guys at the dealership for helping me find my new car More

by Jimenezvabraham9
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ivan Rascon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Dettenrieder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2026 -

Germain Honda of Surprise responded

Thank you for allowing us to assist with your recent automotive needs. We are delighted to know you are loving your new car and we wish you many happy journeys. Best Regards, Sassha Motz General Manager

July 22, 2026

Wonderful experience. I liked the fact the service advisor wasn't pushy as in other Honda dealers in the area. I will definitely be bringing both of my Honda vehicles in h More

by MJKANCELER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan (Nate) Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2026 -

Germain Honda of Surprise responded

Thank you for sharing your positive and no-pressure service experience with our team. Here at Germain, our staff is dedicated to providing a quality experience while providing you with all the information you need to make informed decisions about the care of your Honda. Best Regards, Sassha Motz General Manager

July 22, 2026

The problem was corrected ahead of schedule and my service advisor, Robert Solis, was able to apply coupons which saved me money. More

by roman4soccer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David McKee
Jul 23, 2026 -

Germain Honda of Surprise responded

Thank you for taking the time to share your positive experience with Robert and our team. Best Regards, Sassha Motz General Manager

July 22, 2026

Great service. I’ll definitely use Germain Honda again! Special thanks to Ray Garcia and Kevin Proo. Overall very happy with how car sale and everything post it w More

by kaf2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2026 -

Germain Honda of Surprise responded

Our goal is to ensure a 5-star experience for all who visit. Our team is happy to know that Ray and Kevin provided you with the level of service you deserve as a valued Germain customer. Best Regards, Sassha Motz General Manager

July 22, 2026

Kiara was great! She helped us understand the car we wanted to buy and made us feel very comfortable buying from Germain. More

by castro.jda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiara Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Cicon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2026 -

Germain Honda of Surprise responded

Thank you for letting us know that Kiara provided you with all the information you needed to be comfortable with the purchase of your new Honda. We appreciate you sharing your experience and wish you many happy journeys. Best Regards, Sassha Motz General Manager

July 22, 2026

Kara was the perfect person to get me in a new car. Down to earth, kind, and honest. I wasn’t necessarily planning on a car that day but I knew I’d buy from her. Thanks for an easy quick process! More

by heathermohr3102
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2026 -

Germain Honda of Surprise responded

We are delighted to know that your visit with Kara just looking for a car, was so positive and comfortable that you decided to move forward with your purchase. We know Kara enjoyed assisting you, and we all look forward to building a long and lasting relationship. We wish you many safe and pleasant miles. Best Regards, Sassha Motz General Manager

July 21, 2026

Everything went great throughout the sale process. Juan was awesome and very persistent and helpful. More

by saramaddux17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2026 -

Germain Honda of Surprise responded

Thank you so much! Our team is dedicated to providing outstanding experiences, and we are thrilled to hear we met that goal for you. We appreciate you choosing Germain for your recent automotive needs. Best Regards, Sassha Motz General Manager

July 20, 2026

Helpful pleasant knowledgeable what more can I say Alfredo is the best and also very handsome More

by hoplb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2026 -

Germain Honda of Surprise responded

We too think Al is the best and are fortunate to have him on our team, taking great care of our valued guests. Thank you for sharing. Best Regards, Sassha Motz General Manager

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