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Germain Honda of Surprise

Surprise, AZ

4.8
1,662 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 1,663 reviews

June 11, 2026

Service with Kevin was over the top. This was my first service after purchase. Service was completed in less time than quoted. More

by carolynsmith5
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2026

This dealership is always clean and inviting. The people who work there are helpful and friendly. More

by AMC1175
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2026

Very professional staff who explained the difference between the models I was looking at and the equipment on the models Kara was kind that it took so long to get the Odyssey detailed, bt he car had jus More

by gsturdivan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Rascon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Cicon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Germain Honda of Surprise responded

Thank you for sharing your A+ experience! We’re delighted to hear that Kara and our team provided excellent service and made your purchase smooth and transparent. Congratulations on your new Honda—we truly appreciate your trust in Germain and wish you many enjoyable miles ahead. Best Regards, Sassha Motz General Manager

June 09, 2026

Very professional and explained everything in great detail. He even went over previous work, what to expect coming up and what to plan for. Not pushy at all More

by SHDAVIDSON53009
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Germain Honda of Surprise responded

We are happy that Robert provided you with quality and informative service, just as you should expect from us here at Germain. Best Regards, Sassha Motz General Manager

June 08, 2026

Very professional,a special appreciation for Alfredo Bustamante, he is a very helpful,nice and polite person. More

by georgegeadau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Germain Honda of Surprise responded

Alfredo is certainly dedicated to customer satisfaction, and we are pleased to know it was reflected in your service visit. Thank you for sharing. Best Regards, Sassha Motz General Manager

June 08, 2026

germain always takes care of their customers. Been coming here since purchased my 2024 Honda CRV. They treat me with respect and complete the car within the time specificed. will continue going t More

by johnkusmit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Germain Honda of Surprise responded

We greatly appreciate your continued business and trust in our team. Thank you for sharing your overall satisfaction. See you next time. Best Regards, Sassha Motz General Manager

June 08, 2026

Quick and easy process. In and out in less than 45min for an oil change. More

by Benjamenwaldron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan (Nate) Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Germain Honda of Surprise responded

We are pleased to know you enjoyed a quality and efficient visit. Best Regards, Sassha Motz General Manager

June 08, 2026

Very knowledgeable and friendly service staff. Quick and efficient service. Great ammenities including water and snacks More

by seansolomon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Germain Honda of Surprise responded

Thanks so much for the fantastic review! We are thrilled you enjoyed the amenities we offer. We believe a little hospitality goes a long way, and your kind words let us know that going the extra mile makes a difference. We can't wait to welcome you back soon! Best Regards, Sassha Motz General Manager

June 06, 2026

Great facility. Great employees. Great atmosphere. I would highly recommend this place to anybody. Buying a car was a pleasant experience. More

by daleodell40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shay Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Germain Honda of Surprise responded

Nothing means more to us than your satisfaction, so thank you for your 5-star review! We're pleased our team did everything they could to make sure your transaction was a positive one. Congratulations! Best wishes for amazing travels in your new Honda! Best Regards, Sassha Motz General Manager

June 05, 2026

Nathan was professional and took care of my car. They told me what they recommended for future repairs More

by Kmchalffey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan (Nate) Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Germain Honda of Surprise responded

Our ultimate goal is to keep you and your vehicle safely on the road. Thank you for choosing Germain for your automotive service needs. Best Regards, Sassha Motz General Manager

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