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Germain Honda of Surprise
Surprise, AZ
834 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 834 reviews
April 05, 2017
Oil and filter change Very quick! Of course, I was there at 7:00 a.m. so I doubt anyone was ahead of me. The service was complete and I was on my way about 45 minutes aft Very quick! Of course, I was there at 7:00 a.m. so I doubt anyone was ahead of me. The service was complete and I was on my way about 45 minutes after my 7:00 appointment time, and that included a complimentary car wash. Thanks! More
by rg
Employees Worked With
Alex Perez
April 04, 2017
Excellent Advisor I have dealt with David McKee for several years, a responsible representative and always ready to assist me. Since he moved from another dealer I sta I have dealt with David McKee for several years, a responsible representative and always ready to assist me. Since he moved from another dealer I started using the Surprise Honda More
by Oscar
Employees Worked With
David McKee
April 02, 2017
A very enjoyable sales experience Found the exact vehicle that we were searching for (white CRV Touring) upon our evening arrival at the dealership. We were met by Rafael who was graci Found the exact vehicle that we were searching for (white CRV Touring) upon our evening arrival at the dealership. We were met by Rafael who was gracious and very personable. The next day we met again and completed the purchase. Could not have been easier. More
by NelDebA
Employees Worked With
Rafael Villegas, Brendan Laughlin, and William Johnson
March 30, 2017
Quick, Easy and Efficient Bonnie and Jorge were very helpful and provided my family and I with outstanding service from start to finish. I highly recommend anyone looking to bu Bonnie and Jorge were very helpful and provided my family and I with outstanding service from start to finish. I highly recommend anyone looking to buy a new car to go to Surprise Honda. More
by eazpd
Employees Worked With
Bonnie Pinnel, Jorge Beltran
March 30, 2017
Regular service on my wife's Accord First rate experience from start to finish. I made an appointment a few days before and brought the car in early in the morning on the day of the appo First rate experience from start to finish. I made an appointment a few days before and brought the car in early in the morning on the day of the appointment. They got right on it and finished the work on time. More
by ssoly
March 30, 2017
Awesome and exciting I just didn't get explained what every button and the cars features that's about it. Everything else was really good and happy on my lease I just didn't get explained what every button and the cars features that's about it. Everything else was really good and happy on my lease More
by Salvadorjr
Employees Worked With
Walter
March 29, 2017
Great service! Everyone was very friendly, helpful, and quick service with good results! I will definitely be coming back to this dealership, not only for the reaso Everyone was very friendly, helpful, and quick service with good results! I will definitely be coming back to this dealership, not only for the reasons given, but also closer to to where I live. More
by Shari2
Employees Worked With
Robert
March 29, 2017
Amazing customer service Our experience at Surprise Honda was very pleasant. Saul was patient and worked with us to obtain a lease we were satisfied with. He treated us with r Our experience at Surprise Honda was very pleasant. Saul was patient and worked with us to obtain a lease we were satisfied with. He treated us with respect and listened to our requests. Jorge in the office was wonderful and explained the details of the paperwork very thoroughly. We are glad we went to Surprise Honda. More
by Ann
Employees Worked With
Saul Sanchez-Alcala, Jorge Beltran, William Johnson
March 29, 2017
FINALLY A "HONEST DEALERSHIP"! It is very refreshing to find a dealership as Surprise Honda who tells you the TRUTH. I have purchased vehicles from another Honda dealership from on It is very refreshing to find a dealership as Surprise Honda who tells you the TRUTH. I have purchased vehicles from another Honda dealership from on Bell Rd in Peoria and have told BS to sell a car to having repairs done that didn't need to...here at Surprise Honda that doesn't happen...I purchased a new Odyssey back in October, was given the facts up front, no BS from the sales rep nor from the finance department, they where all straight forward. I also had dealings with there service department to have my Civic as well as the Odyssey serviced..."OUTSTANDING" they explain everything, also give you options if available and they also understand that we all aren't all loaded with money. Most of all, they care about you! To all the Surprise Honda employees, "THANK YOU"! We will and have been back! I tell everyone I can about Surprise Honda! More
by Bryan62
Employees Worked With
Scott, Justin, David, John to just name a few!
March 29, 2017
Outstanding Service Went in for an oil change and had a great experience. Everyone is exceptionally nice and provide outstanding service. Will continue to use them for se Went in for an oil change and had a great experience. Everyone is exceptionally nice and provide outstanding service. Will continue to use them for services and recommend them to family and friends. More
by Caligirl
Employees Worked With
Eileen Aldava
