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Germain Honda of Surprise - Service Center

Surprise, AZ

4.8
601 Reviews

601 Reviews of Germain Honda of Surprise - Service Center

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February 28, 2025

Nathan Garcia is always great and provides excellent service. We always work directly with him for that reason More

by annepiercey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Germain Honda of Surprise responded

Your continued business and trust in Nate means so much to us all. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

February 28, 2025

Friendly staffs and definitely great service. Had an issue with the car and was taken care of every step of the way. More

by NH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Germain Honda team may assist you again. It's always our pleasure! Best Regards, Sassha Motz General Manager

February 28, 2025

Always have a great experience with Nate. German Honda is awesome and very helpful in all maintenance recommendations and service. More

by fjmireles2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Germain Honda of Surprise responded

We're so pleased to have your trust and confidence in Nate and our service team. We wish you many more happy travels! Best Regards, Sassha Motz General Manager

February 28, 2025

Great environment, George was very professional and detailed. He explained everything. There were no hidden perks. More

by Kymartz75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Haslerig
Mar 04, 2025 -

Germain Honda of Surprise responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers you needed to make this a positive experience. Best Regards, Sassha Motz General Manager

February 28, 2025

George is a pleasant, respectful, competent, courteous, professional who listens to and satisfies the customer’s needs. The service to my CRV was well done and the cost was 40% lower than your competitors More

by g.walker20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Haslerig
Mar 04, 2025 -

Germain Honda of Surprise responded

Thank you for telling us the highlights of your service visit with George! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again! Best Regards, Sassha Motz General Manager

February 27, 2025

I had the pleasure of being assisted by George. He demonstrated a high level of attentiveness and actively listened to my concerns. He addressed all my requests with precision and professionalism. More

by HumbleSiPilot77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Haslerig
Feb 28, 2025 -

Germain Honda of Surprise responded

Thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that George and our provided you with quality and efficient service. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Best Regards, Sassha Motz General Manager

February 27, 2025

Germain Honda of Surprise AZ satisfied all of my expectation to the nth degree. There. More

by labrava53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Germain Honda of Surprise responded

Your complete satisfaction is our priority. Thank you for sharing. Best Regards, Sassha Motz General Manager

February 27, 2025

My service rep was Al who kept me informed and once completed explained the entire service process on my vehicle. More

by coolchicmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Germain Honda of Surprise responded

Thank you for your positive review! We are glad that Al provided you with thorough and efficient service throughout your visit. It is our pleasure to serve you and your Honda's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Best Regards, Sassha Motz General Manager

February 26, 2025

Muy buen servicio lo recomiendo al máximo sus en liados muy atentos con mucho especie More

by letygonzalez121962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Germain Honda of Surprise responded

Su negocio y amable recomendación son muy apreciados. Saludos, Sassha Motz Gerente General

February 26, 2025

Had an appointment before coming. I was taken care of right away by George who was courteous to me. Thank you! More

by Sitou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Haslerig
Feb 26, 2025 -

Germain Honda of Surprise responded

Thank you for taking the time to share your positive and efficient service experience with George. We are happy to know he ensured your overall satisfaction. Best Regards, Sassha Motz General Manager

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