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Alfredo (Al) Bustamante
Alfredo (Al) Bustamante at Germain Honda of Surprise

Alfredo (Al) Bustamante

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
275 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

275 Reviews

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275 Reviews of Alfredo (Al) Bustamante

August 12, 2026

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Employee Rating

Friendly, nice, didn’t take too long, washed the car my salesman went over what they did and what they recommended More

by bb99437
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Recommend Dealer
Yes
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Aug 13, 2026

Germain Honda of Surprise responded

We thank you for allowing our team the honor of assisting with your automotive needs. Your business and kind recommendation mean so much to us all. Best Regards, Sassha Motz General Manager

August 12, 2026

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Wonderful and quick service. Alfredo was very professional, informative and helpful. Will come back again. More

by sarahannne42
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Yes
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Aug 13, 2026

Germain Honda of Surprise responded

Thank you for your wonderful review! We're thrilled to hear you had a great experience with our team. We appreciate your support and look forward to serving you again! Best Regards, Sassha Motz General Manager

August 10, 2026

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Alfredo is wonderful to work with. He always makes me feel welcome and an important customer! The work done on my truck is good, clean and sound. More

by Teripeyton
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Yes
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Aug 11, 2026

Germain Honda of Surprise responded

Thank you for sharing your experience! We’re delighted to know that Al made you feel welcomed, valued, and well cared for throughout your visit. Providing that level of personalized service is exactly what you deserve. Best Regards, Sassha Motz General Manager

August 10, 2026

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Al is always thorough, keeps me updated on progress and is great to work with. More

by jlgoolsby
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Recommend Dealer
Yes
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Aug 10, 2026

Germain Honda of Surprise responded

Thank you for letting us know that Al continues to ensure a positive and informative experience for our valued guests. Best Regards, Sassha Motz General Manager

August 08, 2026

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Working with Alfredo Bustamante was great. Answered all my questions. I'll look forward to working with him in the future More

by hoytmi
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 10, 2026

Germain Honda of Surprise responded

Thank you for your business. Our team is happy to know that Al ensured your visit was the positive and informative experience you should expect from us here at Germain. Best Regards, Sassha Motz General Manager

August 05, 2026

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Employee Rating

On time. Clarity on needs. Friendly environment. Explanation of costs. Would recommend to others. Active place. More

by morganj1
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Recommend Dealer
Yes
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Aug 06, 2026

Germain Honda of Surprise responded

We appreciate your business and kind recommendation. Thank you for choosing Germain for your automotive service needs. Best Regards, Sassha Motz General Manager

August 04, 2026

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Alfredo is always so helpful and straight to the point. He answers all my questions expertly and genuinely. More

by Eddie V.
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Recommend Dealer
Yes
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Aug 04, 2026

Germain Honda of Surprise responded

Thank you for letting us know that Alfredo always ensures a helpful and informative visit. See you down the road. Best Regards, Sassha Motz General Manager

August 04, 2026

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Always great service here. Quick at setting the appointment, quick check in, and quick turn around on my service, always with a thorough explanation. More

by stellablue_2
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Robert Solis

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Aug 04, 2026

Germain Honda of Surprise responded

Our overall goal is to provide a positive and efficient visit to all. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

August 04, 2026

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Employee Rating

10/10 always from the initial call to my service advisor Alfredo Bustamante to vehicle drop off and pick up. He is professional, prompt and communicative. Five stars to Germain Honda of Surprise, my service More

by maria.rivadeneyra524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 04, 2026

Germain Honda of Surprise responded

Our team works hard to ensure a positive experience at every touchpoint. Thank you for allowing us the opportunity to assist. Best Regards, Sassha Motz General Manager

August 03, 2026

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Employee Rating

Alfredo B was such a great help and the service was great! Thank you for helping get my CR-V back on the road! More

by shannal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 04, 2026

Germain Honda of Surprise responded

Alfredo and our team were happy to assist. Thank you for trusting us with your automotive needs. Best Regards, Sassha Motz General Manager

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