Alfredo (Al) Bustamante
Alfredo (Al) Bustamante at Germain Honda of Surprise

Alfredo (Al) Bustamante

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
251 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

251 Reviews

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251 Reviews of Alfredo (Al) Bustamante

July 01, 2026

Dealership Rating
Employee Rating

Quick efficient service from the time I pulled up till the job was complete. I feel very confident that the work was done in an excellent manor. More

by jim@jferny.com
Service Communication
Recommend Dealer
Yes

June 30, 2026

Dealership Rating
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This dealership is conveniently located for us. It is a nice facility that we prefer. More

by angelita1307
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Proo

June 30, 2026

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Everyone is always so helpful and Kevin has always been great! Always smiling! His attention to detail is appreciated every time I take my car of my husband’s vehicle. More

by nrivera520
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Proo

June 28, 2026

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The service was very fast and efficient. I was walked through everything so there were no surprises at the end. More

by ASHLEY1CELESTE
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Recommend Dealer
Yes

June 27, 2026

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Quick and easy to check in for my oil and rotation I only waited for 1/1/2 hours and my car was ready for me to pick up and leave and I received a car wash to top it off More

by rmckenna48
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Recommend Dealer
Yes

June 25, 2026

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The air conditioner in my car was not working and your staff took the time to find out the cause. The leak was found after quite a few tests. I appreciate the Uber rides to and from my home so that I di More

by kathy.e
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Recommend Dealer
Yes
Jun 26, 2026

Germain Honda of Surprise responded

Thank you for your kind words! We're delighted Alfredo and our team were able to diagnose and repair your A/C while making the process as convenient as possible with our Uber shuttle service. We appreciate your trust in us and are glad you're staying cool this Arizona summer! Best Regards, Sassha Motz General Manager

June 24, 2026

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Alfredo (Al) Bustamante's exemplary service is manifested in his relentless pursuit of excellence. A+. More

by stevenandrean
Service Price Transparency
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Recommend Dealer
Yes
Jun 25, 2026

Germain Honda of Surprise responded

Thank you for taking the time to leave us this 5-star review and for providing positive feedback. We know we have done our jobs well when we receive such positive feedback. Al works hard to ensure a positive experience, and we are thrilled your visit reflected the hard work and dedication he puts in every day for our valued customers here at Germain Honda of Surprise. Until next time, we wish you many safe and happy journeys. Best Regards, Sassha Motz General Manager

June 23, 2026

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Great service, great people overall a great dealership! Will be back, for sure....Thank you! More

by MIKEGANN70
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Recommend Dealer
Yes
Jun 23, 2026

Germain Honda of Surprise responded

Thank you for your kind review. Our team is pleased to know your service visit was a positive one. See you next time. Best Regards, Sassha Motz General Manager

June 17, 2026

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Alfredo was awesome at explaining the process for my Honda. Everyone there is welcoming and takes good care of my vehicle. More

by AR
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Recommend Dealer
Yes
Jun 18, 2026

Germain Honda of Surprise responded

We appreciate your trust in our service team. Here at Germain, we work hard to provide a quality and informative visit for all. Best Regards, Sassha Motz General Manager

June 13, 2026

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Employee Rating

Alfredo Bustamante, David McKee is wonderful! !! The Gal that takes the cars back and brings it back up in service is wonderful too. I forget her name. She has been there a long time. More

by knece40
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 15, 2026

Germain Honda of Surprise responded

We appreciate your business and thank you for leaving our team this kind review. Our staff is dedicated to customer satisfaction, and we are happy that Alfredo, David, and other members ensured you received only the best care. Best Regards, Sassha Motz General Manager

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