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Alfredo (Al) Bustamante
Alfredo (Al) Bustamante at Germain Honda of Surprise

Alfredo (Al) Bustamante

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
263 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

263 Reviews

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263 Reviews of Alfredo (Al) Bustamante

July 24, 2026

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Al 'bustamonte is an excellent technician who delivers every time. On time and on budget. More

by rjpete7
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Recommend Dealer
Yes
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Jul 24, 2026

Germain Honda of Surprise responded

We love reading positive reviews just like the one you left us! It allows our team to know that we are living up to our mission statement. Al will be honored by your kind words. Please let us know if there is anything else we can assist you with. Best Regards, Sassha Motz General Manager

July 22, 2026

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Wonderful experience. I liked the fact the service advisor wasn't pushy as in other Honda dealers in the area. I will definitely be bringing both of my Honda vehicles in h More

by MJKANCELER
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Robert Solis, Kevin Proo

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Jul 23, 2026

Germain Honda of Surprise responded

Thank you for sharing your positive and no-pressure service experience with our team. Here at Germain, our staff is dedicated to providing a quality experience while providing you with all the information you need to make informed decisions about the care of your Honda. Best Regards, Sassha Motz General Manager

July 20, 2026

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Helpful pleasant knowledgeable what more can I say Alfredo is the best and also very handsome More

by hoplb
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Recommend Dealer
Yes
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Jul 21, 2026

Germain Honda of Surprise responded

We too think Al is the best and are fortunate to have him on our team, taking great care of our valued guests. Thank you for sharing. Best Regards, Sassha Motz General Manager

July 20, 2026

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This dealership is in the most convenient location for where I live. I can generally get my vehicle scheduled in a timely manner. More

by bskjod
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Recommend Dealer
Yes
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Jul 21, 2026

Germain Honda of Surprise responded

Thank you for allowing our team the honor of assisting with your automotive needs. We are pleased that our location and your ability to quickly schedule are convenient for you. We look forward to our continued relationship. Best Regards, Sassha Motz General Manager

July 20, 2026

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Great service advisor Al always takes of me with any issues and always communicates to me. More

by beckermp2002
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Service Time
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Recommend Dealer
Yes
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Jul 20, 2026

Germain Honda of Surprise responded

Thank you for letting us know that Al provides a quality and informative guest experience. Thank you for choosing Germain for your automotive needs. Best Regards, Sassha Motz General Manager

July 17, 2026

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Great service. On time. Friendly and courteous staff. No pressure. I would recommend this dealership. More

by Clyman45
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Robert Solis, Kevin Proo

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Jul 20, 2026

Germain Honda of Surprise responded

We appreciate your business and thank you for your kind recommendation. See you down the road. Best Regards, Sassha Motz General Manager

July 16, 2026

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The service at Germain Honda of Surprise is the best! They know how to treat their customer right and have fair pricing! Thank you!!! More

by dmckee1980
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Card, Sassha Motz, Colin McEuen, Nathan (Nate) Garcia, Robert Solis, David McKee, Alex Rivas, Kevin Proo, Chad Cicon

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Jul 17, 2026

Germain Honda of Surprise responded

Our sales and service teams are dedicated to customer satisfaction, and they work hard to provide our guests with only the best care. Thank you for choosing Germain for your service needs. Best Regards, Sassha Motz General Manager

July 16, 2026

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Great service and straight to the point. In and out in less than an hour More

by ARIEL101
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Recommend Dealer
Yes
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Jul 17, 2026

Germain Honda of Surprise responded

We are happy your visit was the quality and efficient visit our team works hard to deliver. Best Regards, Sassha Motz General Manager

July 15, 2026

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I really appreciate the level of customer service I receive when I go there. I also like the big waiting area. More

by Skipmove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Robert Solis, Kevin Proo

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Jul 16, 2026

Germain Honda of Surprise responded

Our team is happy you continue to enjoy a positive and comfortable service experience with our team. See you next time. Best Regards, Sassha Motz General Manager

July 14, 2026

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Employee Rating

I always have a great experience here. No pressure, honest, generally I do not have to wait an excessive amount of time for my service. Al always gives me great service! More

by dolceniente78
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Jul 14, 2026

Germain Honda of Surprise responded

We're delighted Al has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking the time out of your day to recommend his assistance. Safe travels until we see you again! Best Regards, Sassha Motz General Manager

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