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Germain Hyundai

Columbus, OH

Overview
Reviews
4.9
1,075 Reviews
Call Dealership (614) 870-9559
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1400 Auto Mall Pkwy

Columbus, OH

43228

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Showing 1,075 reviews

January 24, 2026

Very easy to work with, happy to answer any questions that came up during the process More

by trbrown.4515
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Highley, Craig Imler
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Jan 26, 2026 -

Germain Hyundai responded

We're grateful to have you as a Germain Hyundai customer. Thanks for the review!

January 19, 2026

Germain Hyundai is clean and comfortable. Vehicle was delivered in a delivery bay to allow us to get acquainted with the vehicle in a climate controlled environment More

by Smokinjoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gerald
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Jan 19, 2026 -

Germain Hyundai responded

Joe, we are glad to hear that you appreciated our clean facilities and climate-controlled delivery bay. Thanks for trusting Germain Hyundai with your business and enjoy your new vehicle!

December 29, 2025

Loved all the staff we dealt with. Mason was very thorough. They were great getting us in a new car and out the door More

by DS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason
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Dec 29, 2025 -

Germain Hyundai responded

We’re pleased to read your review of our team! We’ll be sure to pass along your feedback to Mason and the rest of our team. Thank you for choosing Germain Hyundai!

December 23, 2025

Had to get brakes replaced and they was able to get done in 1 day (not counting the day is was dropped off) More

by kbidlack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
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Dec 24, 2025 -

Germain Hyundai responded

Thank you for choosing Germain Hyundai and for sharing your experience! We are happy to have helped replace your brakes in a timely manner. See you next time!

November 23, 2025

Jeremy was knowledgeable and very supportive with our needs, he made my car shopping experience very pleasant. Thank you Jeromy! More

by mnader
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky handled the paperwork portion of the deal and he really knew his job very well, this made the process a breeze and speedy
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Nov 24, 2025 -

Germain Hyundai responded

We’re glad to hear Jeremy provided such a supportive and pleasant car shopping experience at Germain Hyundai. Thank you for choosing us and for sharing your feedback!

November 17, 2025

I do miss the service manager. John Bricker and needed to find someone new. Tried very hard to make my experience even though I was there all day not of his own. Doing to fix my ca More

by kiska23
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tj
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Nov 17, 2025 -

Germain Hyundai responded

Thank you for sharing your experience with us! We will pass along your kind words to John. Your business is appreciated at Germain Hyundai.

November 16, 2025

Thank you TJ for taking the time to fix the oil issue on my Hyundai Sonata. The new engine seems to have solved the problem. More

by Judi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T N Gibbs , Craig Imler
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Nov 17, 2025 -

Germain Hyundai responded

Hi Judi, thank you for choosing Germain Hyundai and sharing your experience with TJ! We're so pleased to hear your new engine has solved the problem.

November 09, 2025

Very detailed and explained all options. Loved the personal service. All the staff was very knowledgeable. More

by Steve_litz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Imler
Report | Print
Nov 10, 2025 -

Germain Hyundai responded

Hi Steve, thank you for sharing your positive feedback about our team! We hope to see you back at Germain Hyundai in the future.

October 28, 2025

Prompt and knowledgeable service. Visit was for part replacement and Ted kept me informed of the process every step of the way. More

by Hey-you
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
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Oct 29, 2025 -

Germain Hyundai responded

We are pleased to hear that you were pleased with Ted's updates throughout the entire process! Thanks for choosing Germain Hyundai!

October 20, 2025

Very impressive the cleanness and prompt service arriving and departing. Todd answered all my concerns. More

by l.rose1.14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd ?
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Oct 21, 2025 -

Germain Hyundai responded

Thank you for sharing your stellar review of Todd and the team! We truly appreciate your business and hope to see you again at Germain Hyundai.

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