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Germain Hyundai

Columbus, OH

Overview
Reviews
4.9
1,058 Reviews
Call Dealership (614) 870-9559
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1400 Auto Mall Pkwy

Columbus, OH

43228

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Showing 1,058 reviews

August 22, 2025

Germain hyundai made the car buying process less stressful. I especially liked that the finance officer came out to us, instead of me having to go into that office. I will purchase from them again More

by cae68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick
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August 13, 2025

The staff, facility and quality of work are excellent. I bought my car there 13 years ago, and it still looks and runs great. Wouldn't trust anyplace else to work on it. More

by Red Rover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Aug 13, 2025 -

Germain Hyundai responded

Thank you for your loyal business and stellar review! -The Germain Hyundai Team

August 03, 2025

From the time I pulled into the service department everyone who I talk to were very friendly. I want to shout out to Todd Fox who made sure that I was well taken care of. I love this dealership and wi More

by Tespoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Fox
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Aug 06, 2025 -

Germain Hyundai responded

Thank you for choosing Germain Hyundai and for sharing your support for Todd and the team! We look forward to serving you again in the future!

July 12, 2025

Helpful great customer service overall it was awesome. I will definitely come back and my oil change. More

by Kadardini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Longwell, Craig Imler, Larry Scott
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Jul 14, 2025 -

Germain Hyundai responded

Your review has made our day! Thank you for choosing Germain Hyundai and for sharing your positive feedback. We look forward to welcoming you back next time!

May 30, 2025

If you want a wonderful experience, Jaeden Johnson is your guy!! So very helpful, patient, dedicated and compassionate ♥️ Thank you for such a wonderful experience!! More

by Ariel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaeden Johnson!! , Kayla Longwell, Craig Imler, Larry Scott
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May 30, 2025 -

Germain Hyundai responded

Ariel, we're delighted to hear that Jaeden provided you with such a wonderful experience at Germain Hyundai! Your kind words mean a lot to us. Thank you for choosing our team!

May 21, 2025

No hassle, no back and forth, just honest, knowledgeable professionals. I dreaded the car buying experience- they made it enjoyable. Will be back. More

by douglas.r.smith1965
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Riley
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May 22, 2025 -

Germain Hyundai responded

We're delighted to hear that your experience at Germain Hyundai was hassle-free and enjoyable! Our team strives to provide honest and professional service, so it's great to know we hit the mark. Looking forward to welcoming you back in the future!

May 20, 2025

Tood provided outstanding care of my car. The service was excellent, and the overall experience was great. More

by Andres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Fox
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May 20, 2025 -

Germain Hyundai responded

Andres, we're delighted to hear that Todd provided outstanding service for your car at Germain Hyundai. Thank you for sharing your positive experience with us!

May 15, 2025

Customer service was great. Rich did a great job. The rest of staff was very friendly and helpful. More

by beau_carter2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Hertenstein
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May 16, 2025 -

Germain Hyundai responded

Thanks for sharing your kind regards for Rich and leaving Germain Hyundai a five-star review! We are glad that our team was friendly and helpful.

May 05, 2025

John Bricker always takes good care of me and ensures I get my car taken care of quickly without any hassles. More

by mcase1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bricker
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May 06, 2025 -

Germain Hyundai responded

We're delighted to hear that John consistently provides you with hassle-free service at Germain Hyundai. Thank you for sharing your experience!

April 27, 2025

Always a pleasant experience. The customer service is great they make everyone feel welcome The greeter that takes you to the service desk when you arrive is a great bonus to yo More

by deniseholland33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aracely and service person
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Apr 29, 2025 -

Germain Hyundai responded

Thank you for sharing your positive experience with us at Germain Hyundai! We're delighted to hear that our team, especially Aracely and the greeter, made your visit enjoyable and efficient. We appreciate your kind words about our service across all departments. Looking forward to seeing you again soon!

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