Germain Hyundai

I have purchased 12 cars over the past 60 years. Buying a new 2026 Santa Fe Hybrid Calligraphy from Germain Hyundai has been the easiest, least stressful and most satisfying experience. Cody Riley Buying a new 2026 Santa Fe Hybrid Calligraphy from Germain Hyundai has been the easiest, least stressful and most satisfying experience. Cody Riley was a pleasure to work with. He allowed us to make our decision at our speed which included 3 trips to the dealership as we shopped other makes/models and considered our personal finances. Arriving at the price of the new car, as well as the value of my trade-in, was completely transparent and fair (based on my own thorough research). There were zero surprises, none, in the process of executing the sales contract. This is how new car sales should be handled More

Germain Hyundai not only assisted me with getting my first car but also made the experience amazing for a first time car buyer. Jeromey Roman’s was absolutely amazing and patient with the process going first car but also made the experience amazing for a first time car buyer. Jeromey Roman’s was absolutely amazing and patient with the process going on for 4 months. All of the finance managers were great as well. Amazing dealership and amazing people More

The dealership was extremely friendly and concerned with our needs. The sales process was pleasant and we did not feel any pressure. The final paperwork and finance process were too long. There should be our needs. The sales process was pleasant and we did not feel any pressure. The final paperwork and finance process were too long. There should be a way to streamline it. I believe the financing and paperwork took just about 2 hours. More

Todd was great to deal with, and was not suggesting I have things done that I did not need. Vehicle came back on time and service went well. Relaxing atmosphere have things done that I did not need. Vehicle came back on time and service went well. Relaxing atmosphere More

Fast, Courteous, Professional. Germain Maintenance Team has always been at the top of their game when servicing my vehicle. Todd and Rich have provided me expert support and cle Germain Maintenance Team has always been at the top of their game when servicing my vehicle. Todd and Rich have provided me expert support and clearly are valued employees at Germain Hyundai of Columbus Ohio ..,. They and JJ ( my sales rep) are the reasons I drive from Virginia to Ohio for care and maintenance of my vehicle. Job well done! Thank you Team More

Always get appointment when it is best for me to bring in to be serviced to be serviced More

Everyone is as friendly, attentive and helpful through the process of looking, driving and purchasing the vehicle the process of looking, driving and purchasing the vehicle More

Worst experience ever. Took 3.5 months to get my car fixed. Was given a date and time to bring my car in for repair and pick up a rental. I am 82 yrs old with severe copd a Took 3.5 months to get my car fixed. Was given a date and time to bring my car in for repair and pick up a rental. I am 82 yrs old with severe copd and on oxygen at all times. This is not easy for me. When I arrived she told me my appointment had been canceled. I asked why I was not notified she said she didn't have time. Really? Didn't have 30 seconds to call me? During the time Germain had my car, over 3 weeks , I never heard a word about progress on my car. Several times I called Anastasia she never answered one time. Called at least 8 times and left messages for her to please call me. Got no response. Called Mowerys body shop and asked for progress on my car. Told them they had my car for 3 weeks. When do I get it back. They were very polite with me and said there is no way they had my car 3 weeks. Who knows where my car was setting with nothing being done? Or why? When I did get the car back I immediately traded it in on a new hyudai kona. I drove to Dublin oh to do this rather than Germain at auto mall. You have lost a customer forever. More

Carl and Rick where very friendly and answered every ? We had and they never pressured us into buying a car like most car lots...we told Carl what we wanted and was very helpful into getting us everything We had and they never pressured us into buying a car like most car lots...we told Carl what we wanted and was very helpful into getting us everything we asked for More