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Germain Hyundai

Columbus, OH

Overview
Employees
Reviews
4.9
1,092 Reviews
With a large inventory of new, used and certified pre-owned Hyundai models, an exceptional service department with state-of-the-art facilities, and a team of caring automotive professionals dedicated to you, Germain Hyundai is here to service all of your Hyundai needs.
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1400 Auto Mall Pkwy

Columbus, OH

43228

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Showing 1,092 reviews

January 01, 2024

The sales person, Michael, was very good. He answered all of our questions, told us about Hyundai specials, and guided us through the process of purchasing a vehicle. Once we completed the pu More

by Dick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Johnson - sales, Gerald Curtis - manager, Jessie Schultz, Ricky Bowers
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Jan 02, 2024 -

Germain Hyundai responded

Dick, we're delighted to know that Michael was able to guide you through the process and provide a comprehensive tutorial on your new vehicle at Germain Hyundai! We appreciate your kind words — thanks for choosing us!

December 31, 2023

Very knowledgeable. Not pushy. Answered all questions. Great customer service. Jacob was great. Even helped my daughter who will be looking for a car for her daughter i More

by JoAnne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Jackson. Gerald and Ricky
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Jan 02, 2024 -

Germain Hyundai responded

JoAnne, we're glad to know Jacob provided great service and was able to answer all your questions at Germain Hyundai. We hope you have a fantastic day!

December 23, 2023

Very professional; Just the right level of support meant no anxiety in finding a car that we could afford. Would buy again from this Dealer! More

by Experienced-Buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Rose (5+ Stars), Kayla Longwell
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Dec 26, 2023 -

Germain Hyundai responded

We're so glad to know that our team at Germain Hyundai was able to provide a stress-free car-buying experience for you! Your support means the world to us. We look forward to assisting with your future purchases!

December 21, 2023

building is nice and clean, they offer good snacks and coffee while you wait in the lobby More

by Emilia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Imler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Longwell, Larry Scott
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Dec 21, 2023 -

Germain Hyundai responded

Emilia, thank you for taking the time to leave a positive review of your experience with us at Germain Hyundai. We're glad to know that our facilities, drinks, and snacks have earned your 5-star rating. Enjoy your new ride!

December 19, 2023

When I arrived, I was greeted promptly and professionally. Rich took very good care of me, as did everyone in the Service Center More

by prissy528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
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Dec 20, 2023 -

Germain Hyundai responded

We're glad to know you had a positive experience with Rich and the rest of our Service Center team at Germain Hyundai. Thanks for your review!

December 19, 2023

Everyone was really helpful, friendly and professional. Tawnie was very friendly and she explained things well. I was quite pleased with the whole experience. More

by Martimolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawnie and lovely lady who greeted me when I first arrived
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Dec 19, 2023 -

Germain Hyundai responded

We're so glad to know that you had a positive experience with us at Germain Hyundai! It's great to see Tawnie and the team were able to assist you. Thanks for sharing your feedback, we appreciate it!

December 16, 2023

Great service and very thorough checking my vehicle for recalls . Pleasant waiting area and team members very informed More

by Rustynails62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Imler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Rich in Service Department , Kayla Longwell, Larry Scott
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Dec 18, 2023 -

Germain Hyundai responded

We're glad to know you had a great experience with our service team at Germain Hyundai! Ensuring your vehicle is up-to-date and providing a comfortable waiting area are top priorities for us. Thanks for the positive feedback!

December 11, 2023

Very professional and business standards. ,and very polite. I’ll go back when ready fir a new car. More

by Nancy Meek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Dec 11, 2023 -

Germain Hyundai responded

Nancy, thank you for the review! We appreciate your support and hope to see you again at Germain Hyundai!

December 09, 2023

I had service done at Germain Hyundai after a rock, hit my radiator in my Santa Cruz. They were absolutely wonderful, worked hand-in-hand with my insurance company and kept me updated every day on the stat More

by gregandtiff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Gibbs
Report | Print
Dec 11, 2023 -

Germain Hyundai responded

Greg and Tiff, we're glad to know that TJ and our team at Germain Hyundai were able to assist you with your Hyundai Santa Cruz's repair. It's great knowing they kept you updated throughout the process! Thanks for recommending us.

December 08, 2023

Been going to this dealership for many years. This was my first encounter with service guy Todd Park and it couldn’t have been better! Very professional and took time to explain things well. If More

by Kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Park
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Dec 11, 2023 -

Germain Hyundai responded

Kyle, we're delighted to know that Todd provided you with exceptional service at Germain Hyundai. We'll make sure your compliments reach him! Thanks for being a loyal customer and sharing this positive feedback.

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