Germain Hyundai
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I went in to this dealership to purchase a Tuscon after a lengthy back and forth via email with a sales associate via the costco auto program. First off the lack of transparency was appalling. I was given a lengthy back and forth via email with a sales associate via the costco auto program. First off the lack of transparency was appalling. I was given a price and i inquired about their 0 apr financing and was told they would honor both. Excited and eager to purchase my first car I got to the dealer and met with Keara. She was welcoming at first but quickly turned arrogant and downright rude thereafter. We asked her about the pricing and informed her we were told different and had email chain of communication but she said thats just a lady who scheduled appointments and she has no say on pricing. We then asked her if she could do anything better on the pricing to which she arrogantly responded “we sold over 50 cars on black friday so we cant do any better and dont care as weve already met our sales goal.” We ignored this and further asked if she was able to give us the weather mats to sweeten the deal and she said arent you getting a better deal at the other dealership? We proceeded to ask her if she didnt care for our business and she again said no we sold a lot of cars already. I understand that there are limitations to every deal in terms of bargain but to blatantly tell a customer you dont care for their business speaks volumes to the lack of service at this dealership. I would never recommend buying from them again. More
excellent as always. i wouldn't consuder anywhere else. great staff! i recommend them eith no hesitation. i wouldn't consuder anywhere else. great staff! i recommend them eith no hesitation. More
I had researched the Hyundai Tucson online. Chose Germain Hyundai since the car I wanted to trade in was from Germain Honda (2014). The salesman, Rick, was knowledgeable, professional and a n Chose Germain Hyundai since the car I wanted to trade in was from Germain Honda (2014). The salesman, Rick, was knowledgeable, professional and a nice person. I did not feel pressured like the dealership horror stories we have heard about or experienced. I would recommend Rick and Germain Hyundai to anyone in the market for a new car. Oh and the Tucson is a really stylish car! Beautiful! More







