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Germain Hyundai

Columbus, OH

Overview
Employees
Reviews
4.9
1,092 Reviews
With a large inventory of new, used and certified pre-owned Hyundai models, an exceptional service department with state-of-the-art facilities, and a team of caring automotive professionals dedicated to you, Germain Hyundai is here to service all of your Hyundai needs.
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1400 Auto Mall Pkwy

Columbus, OH

43228

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Showing 1,092 reviews

June 26, 2023

Always a pleasure to go there and nice to have John there to service my car More

by Smitty1558
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Craig Imler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Longwell, Larry Scott
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Jun 27, 2023 -

Germain Hyundai responded

It was our pleasure to complete your vehicle's service! John and the Germain Hyundai team thank you for your business and wish you safe travels down the road!

June 21, 2023

Everyone was very courteous and try to help every person that came in. I will highly recommend this dealership. More

by Mabel
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chad in service
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Jun 21, 2023 -

Germain Hyundai responded

Thanks for the recommendation, Mabel! We're glad to hear that our team was courteous and helpful during your visit. Drive safely, and we hope to see you back again at Germain Hyundai!

June 20, 2023

Quick and pleasant experience In service. Very courteous. Very nice atmosphere and quick service thank you More

by Kaywright46
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John took very good care of me and knowledgeable
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Jun 20, 2023 -

Kaywright46 responded

Was a great experience

Jun 20, 2023 -

Kaywright46 responded

Was good experience In the new service Area Quick and thorough service

Jun 21, 2023 -

Germain Hyundai responded

We're so glad we could provide a warm welcome and prompt service! Thanks for supporting Germain Hyundai with your business and 5-star review!

June 16, 2023

The woman that met me at my car was awesome! Rich was great too! Thanks More

by Maygal29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
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Jun 19, 2023 -

Germain Hyundai responded

Thanks for sharing this praise for Rich and the rest of the Germain Hyundai Team! Safe travels, and we'll see you next time!

June 13, 2023

Only negative was not having calls about progress of repairs answered in timely manner. For instance leaving message on a Monday and not having a return call until the following Monday. Which was to let More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tj, Kayla Longwell
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Jun 14, 2023 -

Germain Hyundai responded

Terry, thank you for taking the time to leave your review. We're sorry to hear that we fell short in our communication with you during the repair process, as we never intend to inconvenience our customers. Your business is important to us at Germain Hyundai, so if there's anything else our team can do for you, please let us know. Have a wonderful day!

June 11, 2023

Excellent service at this Dealership I would recommend Highly buying a car here They are always understanding about my concerns and questions Best dealership out there More

by amberjeffrey21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawnie
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Jun 12, 2023 -

Germain Hyundai responded

We appreciate your great review, Amber! It's wonderful to hear that you had an excellent experience at Germain Hyundai and that our team was able to answer your questions and concerns. Thank you for recommending us, and we hope to see you again down the road!

June 10, 2023

The location was very easy to access. All of the staff that we met were very nice and knowledgeable. Shane was fantastic. More

by ralphhudson09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane
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Jun 12, 2023 -

Germain Hyundai responded

Thank you for the review, Ralph! We appreciate your business and hope to see you back at Germain Hyundai!

June 08, 2023

I worked with Chad. Chad was a very nice guy. I would recommend Chad and Germain Hyundai More

by lifeisorangeandwhite13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad tipple
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Jun 08, 2023 -

Germain Hyundai responded

Thank you for the review! We are so glad to hear that Chad delivered such a successful service experience. Drive safely, and we hope to see you back again at Germain Hyundai!

June 08, 2023

Excellent service; professional, courteous. Prior to repairs a detailed explanation of the before and after process. Prompt and on time. More

by Toppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad, Kayla Longwell
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Jun 08, 2023 -

Germain Hyundai responded

Toppy - Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with the Germain Hyundai team. Drive safely, and we hope to see you back again down the road!

June 01, 2023

Friendly, knowledgeable, efficient, helpful, made the visit painless. They washed my car and did anything I asked for with a smile 😃 More

by ohaxel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Imler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Longwell
Report | Print
Jun 01, 2023 -

Germain Hyundai responded

We're thrilled to read such a positive review! It's great to hear that our team at Germain Hyundai provided friendly and helpful service during your recent visit. We're glad that everything was done efficiently and pleasantly. Thank you for taking the time to share your experience with us.

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