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Germain Hyundai

Columbus, OH

4.9
1,054 Reviews

1400 Auto Mall Pkwy

Columbus, OH

43228

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Showing 1,054 reviews

February 15, 2025

Great customer service. Friendly people. Nice waiting area too if you want to wait and work. More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Feb 17, 2025 -

Germain Hyundai responded

Sheila, we are glad to hear that our team provided excellent service. Thanks for choosing Germain Hyundai!

February 05, 2025

Todd is very understanding about my particular car’s issues. I know my service needs will be met. More

by Sheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Longwell, Craig Imler, Larry Scott
Feb 05, 2025 -

Germain Hyundai responded

Sheri, thanks for the awesome review of Todd and Germain Hyundai!

January 29, 2025

I personally thought they were very friendly from the salesman, to those who finished the deal, and those who explained the financing. I thought they were fair and honest when making the deal. I would g More

by Bob Condon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Johnson, Gerald Curtis, Mo Chaney ALL Five Star.
Jan 29, 2025 -

Germain Hyundai responded

Bob, we're delighted to hear that you had a positive experience with our team at Germain Hyundai. Thank you for your kind words and we look forward to assisting you with your next purchase!

January 28, 2025

Friendly, professional and knowledgeable staff. My wife and I made two trips before deciding. The actual purchase was painless unlike some of our other experiences at other dealers. More

by Lumpieswest
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott Lay
Jan 28, 2025 -

Germain Hyundai responded

We're delighted to hear that your experience with Germain Hyundai was smooth and enjoyable! Our team is committed to providing friendly and professional service, so it's great to know we hit the mark. Thank you for choosing us!

January 28, 2025

Salesperson was Grant. Had a wonderful experience. I would certainly purchase a vehicle from them again. It was effortless on my part. Very kind. Very understanding and kne More

by Shafferdaddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant
Jan 28, 2025 -

Germain Hyundai responded

We're delighted to hear that Grant provided you with such an outstanding experience at Germain Hyundai. Thank you for your kind words and support! We look forward to assisting you again in the future.

January 23, 2025

Engine came on. Was told it was nothing and charged $222. Ridiculous!!!!! Will never go there again. More

by jblue1374
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla Longwell, Craig Imler, Larry Scott
Jan 23, 2025 -

Germain Hyundai responded

It's disappointing to hear about your experience with the engine light and charges. We strive for transparency and fair pricing, so it's concerning that we fell short here. If you're open to discussing this further, please reach out at your convenience. Thank you, Cindy Lentz - Fixed Operations Director - clentz@germain.com

January 23, 2025

The experience with the service dept. has been excellent. Chad my advisor has gone beyond taking care of me. More

by Champ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tipple
Jan 23, 2025 -

Germain Hyundai responded

We're delighted to hear that Chad and the service department at Germain Hyundai provided you with an excellent experience. Thank you for sharing your feedback!

January 17, 2025

Fantastic group. Thanks a bunch For all the attention and keeping me car healthy, I appreciate your guilt professional staff. More

by donnamartinlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Longwell, Craig Imler, Larry Scott
Jan 17, 2025 -

donnamartinlee responded

Fantastic group. Thanks a bunch For all the attention and keeping me car healthy, I appreciate your guilt professional staff.

Jan 20, 2025 -

Germain Hyundai responded

Thank you for the kind words! We're delighted to hear that our team at Germain Hyundai provided attentive service and kept your car in great shape. We appreciate your support!

January 16, 2025

Richard Highley is the best! He has assisted us over the last 5 car leases. Richard has made the process so easy for us! We know we can count on Richard to know what car we ar More

by pjchopp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Highley
Jan 16, 2025 -

Germain Hyundai responded

We're delighted to hear that Richard has consistently provided you with excellent service at Germain Hyundai! It's great knowing he makes the leasing process easy and enjoyable for you. We look forward to assisting with your future car needs!

January 15, 2025

Very good service dept. Have our Santa Fe serviced there evrry 5000 miles. Clean and professional. More

by docl78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sevice department.
Jan 15, 2025 -

Germain Hyundai responded

Thank you so much for supporting Germain Hyundai! Our team is always happy to help you out!