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Germain Hyundai

Columbus, OH

Overview
Reviews
4.8
963 Reviews
Call Dealership (614) 870-9559
View Awards

1400 Auto Mall Pkwy

Columbus, OH

43228

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Showing 963 reviews

February 28, 2024

Excellent service visit, exceptional service department issue was checked part to be ordered. Excellent waiting room facilities, staff very helpful & friendly. More

by Kaytl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Fox service manager
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Feb 28, 2024 -

Germain Hyundai responded

Kaytl, we're glad to know you had an excellent service visit at Germain Hyundai! Our team is always here to provide exceptional assistance. Thanks for the positive feedback!

Helpful
February 16, 2024

Great service staff very nice and courteous service area is clean and car ready on time More

by mbankboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd, Fox
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Feb 16, 2024 -

Germain Hyundai responded

Thank you for your confidence in Germain Hyundai, and for your business. We are grateful to have you as a customer!

Helpful
February 12, 2024

5 stars for Chad at Germain today. He was friendly, efficient and answered all my questions. More

by Nicholas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tipple
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Feb 12, 2024 -

Germain Hyundai responded

Nicholas, it's wonderful to hear you enjoyed working with Chad at Germain Hyundai! Thanks so much for supporting our team and leaving us a five-star review.

Helpful
February 06, 2024

Very nice people . Respectful . Very precise with everything they do . They get things done in a timely manner More

by Woodwardharry881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Longwell
Report | Print
Feb 07, 2024 -

Germain Hyundai responded

We appreciate your kind words! Our team at Germain Hyundai strives to provide precise and timely service. Thank you for recognizing our efforts, we're here whenever you need us next!

Helpful
February 03, 2024

Very nice employees fast ,friendly and very helpful staff.I had a great experience.I will return for my car needs and definitely refer people Thank you so much More

by darinyoung709
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willard Judd
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Feb 05, 2024 -

Germain Hyundai responded

Darin, we're delighted to know you had a great experience with our team at Germain Hyundai. We look forward to assisting you with your future car needs and appreciate any referrals! Thank you for the positive feedback.

Helpful
February 03, 2024

Grand timing and service today need better discounts for services greater customer service and waiting room More

by Qs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Feb 05, 2024 -

Germain Hyundai responded

We appreciate your feedback! It's great to know you had a positive experience with our service at Germain Hyundai. We'll definitely take note of your suggestions for better discounts and improvements in the waiting room. Thanks again!

Helpful
February 02, 2024

Great customer service would recommend to other customers. John was great. Staff was very efficient More

by Hallcar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service
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Feb 05, 2024 -

Germain Hyundai responded

It is great to hear that John and the team provided efficient service. Thank you for working with us here at Germain Hyundai!

Helpful
January 31, 2024

Friendly service everytime I come. Always asking if I need anything while I wait. Always understanding to my needs More

by ddunn4424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Curtis
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Feb 01, 2024 -

Germain Hyundai responded

We're glad to know you've consistently had friendly experiences with us at Germain Hyundai. It's important for our team to ensure your needs are met while providing top-notch service! Thanks for the review.

Helpful
January 29, 2024

Was told over text what my monthly payment would be. Salesman responded with a payment of $330 per month. I verified that this would be for a purchase not a lease. Salesman responded with a range of More

by BriC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kayla Longwell, Craig Imler, Larry Scott
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Jan 30, 2024 -

Germain Hyundai responded

Bri, I'm really sorry to read about your experience. It's important for us to provide accurate information, especially when it comes to financial matters like monthly payments. This is certainly not the impression we want our customers left with and I'd appreciate the opportunity to address this issue directly with you if possible. Please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Larry Scott - General Manager - 614-870-9559

Helpful
January 25, 2024

All of the employees are very nice and helpful. I will continue to use the service at this dealership. More

by Nknapp1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich in the service department
Report | Print
Jan 26, 2024 -

Germain Hyundai responded

We're glad to know you've had a positive experience with our team at Germain Hyundai. We appreciate your support and look forward to serving you in the future!

Helpful
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