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Germain Hyundai

Columbus, OH

Overview
Employees
Reviews
4.9
1,081 Reviews
With a large inventory of new, used and certified pre-owned Hyundai models, an exceptional service department with state-of-the-art facilities, and a team of caring automotive professionals dedicated to you, Germain Hyundai is here to service all of your Hyundai needs.
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1400 Auto Mall Pkwy

Columbus, OH

43228

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Showing 1,081 reviews

March 15, 2025

I Think the World of Germaine Hyundai Shane is Phenomenal very Professional at his Job More

by LadyA19642003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Andrew
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Mar 17, 2025 -

Germain Hyundai responded

Thanks for choosing Germain Hyundai. We are glad to hear that Shane has provided excellent sales support. See you next time!

March 05, 2025

Everyhting was great! Enriques is the best! If you want to save your time and not waiting around for hours, thats the guy! Thank you Enrique! More

by Nodir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique
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Mar 05, 2025 -

Germain Hyundai responded

We're delighted to hear that Enrique made your experience at Germain Hyundai so efficient and enjoyable! Thanks for sharing this feedback, and we hope to see you again in the future.

March 05, 2025

Knowledgeable, friendly,helpful,willing to work with us. The best dealership we have ever dealt with More

by Kona
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin,Jesse,Gerald
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Mar 06, 2025 -

Germain Hyundai responded

Thank you, Kona, for stopping by to leave Germain Hyundai a wonderful review! We're grateful for your kind words.

March 01, 2025

Switched to this location, excellent service. Rich is very informative and was very helpful after my Tia. More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich in service
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Mar 03, 2025 -

Germain Hyundai responded

Lynn, we're delighted to hear that Rich provided you with excellent service at Germain Hyundai. Thank you for choosing us and sharing your experience!

February 26, 2025

I was comfortable with the whole process, the environment, the staff and the positive attudes. More

by BB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Imler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Miller
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Feb 27, 2025 -

Germain Hyundai responded

Thanks for the 5-star review. We hope to see you again at Germain Hyundai!

February 22, 2025

Easy to make service appointment, discusses expected times, meets customer needs and washed car without asking More

by Para.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Longwell
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Feb 24, 2025 -

Germain Hyundai responded

We're delighted to hear that our Germain Hyundai team made your service appointment seamless and went the extra mile with a car wash! Thanks for sharing your experience.

February 19, 2025

Very unhappy with how they handled my vehicle. Never buying from here again good luck More

by Unhappy customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Craig Imler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Longwell, Larry Scott
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Feb 20, 2025 -

Germain Hyundai responded

I am sincerely sorry for any inconvenience you've experienced. We want our customers to feel confident in the service we provide, and I'd like a chance to discuss your concerns in greater detail. Please consider reaching out when you can. Thank you, Larry Scott - General Manager - (614) 870-9559

Feb 20, 2025 -

Unhappy customer responded

Problem is that I spent 30k on a vehicle from your dealership and now you guys won’t fix it I haven’t even had it for 2 years constantly had problems with it. I been with out a car for 1 month an almost 10 days. I work in construction and having your own vehicle is very necessary. My poor grandmother has been taking me to work then she has to go to work. This is a nightmare. I’ve bought 4 cars from this dealership, now in order to get it back running I have spend another 10 k . This is sickening you sold a horrible car and you guys can’t make it right. I’ll keep posting bad reviews regardless of what happens if you can’t make it right I’m poor enough as is. You guys are monsters, this is public hope everyone reads this Horrifying review

Feb 21, 2025 -

Germain Hyundai responded

I'd like a chance to discuss your concerns in greater detail. Please consider reaching out when you can. Thank you, Larry Scott - General Manager - (614) 870-9559

February 15, 2025

Great customer service. Friendly people. Nice waiting area too if you want to wait and work. More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Feb 17, 2025 -

Germain Hyundai responded

Sheila, we are glad to hear that our team provided excellent service. Thanks for choosing Germain Hyundai!

February 05, 2025

Todd is very understanding about my particular car’s issues. I know my service needs will be met. More

by Sheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Imler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Longwell, Larry Scott
Report | Print
Feb 05, 2025 -

Germain Hyundai responded

Sheri, thanks for the awesome review of Todd and Germain Hyundai!

January 29, 2025

I personally thought they were very friendly from the salesman, to those who finished the deal, and those who explained the financing. I thought they were fair and honest when making the deal. I would g More

by Bob Condon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Johnson, Gerald Curtis, Mo Chaney ALL Five Star.
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Jan 29, 2025 -

Germain Hyundai responded

Bob, we're delighted to hear that you had a positive experience with our team at Germain Hyundai. Thank you for your kind words and we look forward to assisting you with your next purchase!

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