Germain Kia of Columbus

Great service and good place. Friendly people. Quality, excellent company, free coffee, Wi-Fi, snacks, and water. Gracias, Gracias Gracias. 20 * star Friendly people. Quality, excellent company, free coffee, Wi-Fi, snacks, and water. Gracias, Gracias Gracias. 20 * star More

Coming to Germain Kia is like being at home. Here, every customer feels like they're sharing the company with their family while waiting for the service they need to do to their vehicle. In the Here, every customer feels like they're sharing the company with their family while waiting for the service they need to do to their vehicle. In the waiting room, this dealer offers everything from popcorn to coffee, Wi-Fi, water, tea, and, above all, a bathroom. Unsurpassed quality and service. The customer service and treatment are excellent. You have to come here and see for yourself why Germain Kia is my home and my favorite Leader car. Thank you, thank you, thank you. Eric More

Terrible customer service. Given an appointment as stated in email then told it was not an appointment but a check in time. replaced engine from recall and car still doesn't ru Given an appointment as stated in email then told it was not an appointment but a check in time. replaced engine from recall and car still doesn't run. Employs rude and uninformed. . More

I really appreciate Eric's attention, he is a very didactic, explicit and schedule-compliant advisor. I'm very happy with your attention. A great Eric. Thank you for everything. didactic, explicit and schedule-compliant advisor. I'm very happy with your attention. A great Eric. Thank you for everything. More

Very good service, great with taking care of people! !! I would buy from them again. !! I would buy from them again. More

I appreciate the way Braden stayed in touch throughout the service process via text and phone. Getting in and out of the service center was a smooth, easy process even in a holiday weekend. the service process via text and phone. Getting in and out of the service center was a smooth, easy process even in a holiday weekend. More

Eric was very pleasant/friendly, explained everything they were going to be doing. Excellent service!@ they were going to be doing. Excellent service!@ More

While dealing, I was hoping a good deal, but I wonder if my used car purchase is a trash. The car after 6 days of driving had a engine light come up. While signing paperwork the car's rear seat levers an my used car purchase is a trash. The car after 6 days of driving had a engine light come up. While signing paperwork the car's rear seat levers and bezels were taken out which should have been secured for me. They refused to find and give back to me. The government subsidies and rebates are supposed to be for me/customer, but they instead raised the price by a similar amount. They made a very strong case for this. Since I did not know what to say, I gave in. If they agree for a discount, they give but still charge tax on that amount. e.g. if they agree to reduce $100 on car, then $8 should also reduce in tax, which does not. My salesman has been made aware of the above all, but he cannot do anything about it. Only then I am compelled to write this experience. There were some good things as well (unrelated to car) for which I am giving 2 stars. If you have to buy a used car from them just try to be strong, and aware of these things could happen. More

Very friendly and professional. Jesse Turley was my salesman and he really took the time to explain everything and make the process as stress free as possible. Jesse Turley was my salesman and he really took the time to explain everything and make the process as stress free as possible. More

Was very professional and did a great job on all my services. Much respected dealership. services. Much respected dealership. More