Germain Kia of Columbus

Braden at Germain Kia AutoMall was so awesome! He explained everything that the service tech would be doing to my car. I have always gotten great service at this location every time. The waiting a He explained everything that the service tech would be doing to my car. I have always gotten great service at this location every time. The waiting area is very nice!! More

Awesome customer service. Brayden very professional and helpful. Answered all my questions. Very knowledgeable and polite. Brayden very professional and helpful. Answered all my questions. Very knowledgeable and polite. More

We love the Kia customer service team. Braden, Nate and Christine all go above and beyond whenever we have service done to our Kia. They are very kind, informative, and do great work. This Braden, Nate and Christine all go above and beyond whenever we have service done to our Kia. They are very kind, informative, and do great work. This Kia Service Team is a huge reason we are on our third Kia. You just can't compete with the whole Kia experience. From the sales to the finance team to the service team, we are completely satisfied customers and have had many friends and acquaintances purchase Kia vehicles just by seeing our car and hearing about the great service. More

Had an appointment for service. And a recall to be taken care of. Got what I needed within a reasonable timeframe And a recall to be taken care of. Got what I needed within a reasonable timeframe More

Coming to Germain Kia is like being at home. Here, every customer feels like they're sharing the company with their family while waiting for the service they need to do to their vehicle. In the Here, every customer feels like they're sharing the company with their family while waiting for the service they need to do to their vehicle. In the waiting room, this dealer offers everything from popcorn to coffee, Wi-Fi, water, tea, and, above all, a bathroom. Unsurpassed quality and service. The customer service and treatment are excellent. You have to come here and see for yourself why Germain Kia is my home and my favorite Leader car. Thank you, thank you, thank you. Eric More

Great service and good place. Friendly people. Quality, excellent company, free coffee, Wi-Fi, snacks, and water. Gracias, Gracias Gracias. 20 * star Friendly people. Quality, excellent company, free coffee, Wi-Fi, snacks, and water. Gracias, Gracias Gracias. 20 * star More

Terrible customer service. Given an appointment as stated in email then told it was not an appointment but a check in time. replaced engine from recall and car still doesn't ru Given an appointment as stated in email then told it was not an appointment but a check in time. replaced engine from recall and car still doesn't run. Employs rude and uninformed. . More

I really appreciate Eric's attention, he is a very didactic, explicit and schedule-compliant advisor. I'm very happy with your attention. A great Eric. Thank you for everything. didactic, explicit and schedule-compliant advisor. I'm very happy with your attention. A great Eric. Thank you for everything. More

I appreciate the way Braden stayed in touch throughout the service process via text and phone. Getting in and out of the service center was a smooth, easy process even in a holiday weekend. the service process via text and phone. Getting in and out of the service center was a smooth, easy process even in a holiday weekend. More

Eric was very pleasant/friendly, explained everything they were going to be doing. Excellent service!@ they were going to be doing. Excellent service!@ More