Germain Kia of Columbus

I am always pleased with The service here from the time I check in until my repair is complete Braden Predmore is the Service Advisor and he is so nice and knowledgeable about the Kia cars I can’t say en check in until my repair is complete Braden Predmore is the Service Advisor and he is so nice and knowledgeable about the Kia cars I can’t say enough about him because he is awesome!! More

Cody Taylor helped me with my car yesterday as it had a sudden issue. He made the services go smoothly and what needed to be done. He is very professional, and polite. He has excellent customer service sk sudden issue. He made the services go smoothly and what needed to be done. He is very professional, and polite. He has excellent customer service skills and answers all the questions with respect. He is an asset to Germain Kia Service Center. If you are iffy going to service centers, when something goes wrong with your car will be serviced well by Cody Taylor. More

Awesome Customer Care! Staci was very helpful in helping me get my maintenance scheduled and completed . Using updated technology to inform customers of their service pro Staci was very helpful in helping me get my maintenance scheduled and completed . Using updated technology to inform customers of their service progress and Work completed is amazing. More

I was treated with respect, and the staff were wonderful. Lovely service! I will be back. Lovely service! I will be back. More

Service was very good. They kept me informed on everything that they were doing. Very helpful They kept me informed on everything that they were doing. Very helpful More

Nat and the mechanic worked hard to get a resolution from Kia. Finally got it done cars running great thanks so much for your efforts and and your communications. Much appreciated. Kia. Finally got it done cars running great thanks so much for your efforts and and your communications. Much appreciated. More

My wife took HER car in for an oil change. She was waiting for her car in the lobby, which her service tech was well aware of. Instead of telling her the car needed a new air filter and cabin She was waiting for her car in the lobby, which her service tech was well aware of. Instead of telling her the car needed a new air filter and cabin filter they sent a text to me. They didn’t trust her to look at the filters and know that they were dirty??? I was out of town and didn’t see the text until 3 hours later. So I had to go buy a filter the next day. They didn’t even close the filter cover! How very chauvinistic of her service tech. My wife probably knows more about cars than most people who get their cars serviced there. Very disappointed that they didn’t change the filters while the car was there for service. All they had to do was just ask my wife. More

Braden is an awesome service Technician he told me what Kia would cover and they did it at no cost to me! the new Engine was put in while I was given a loaner car during the time needed! He is very thought Kia would cover and they did it at no cost to me! the new Engine was put in while I was given a loaner car during the time needed! He is very thoughtful and professional at all times and knowledgeable about the Kia cars! Germain Kia AutoMall should be proud to have a service technician like Braden! Thank you so much Braden and KIA you are great!!! More

I had great customer service. The service department was thorough and friendly. I would recommend to everyone. The service department was thorough and friendly. I would recommend to everyone. More

Nate let me know what they were going to do and how long to finish. A pleasant experience. to finish. A pleasant experience. More