
Germain Lincoln
Naples, FL
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Dave Kern is awesome# We just bought a Lincoln MKC And love it! Our salesman Dave Kern was excellent to deal with. He really knows his Lincolns and was very kind and hardwo We just bought a Lincoln MKC And love it! Our salesman Dave Kern was excellent to deal with. He really knows his Lincolns and was very kind and hardworking on our behalf to make us happy. The dealership is a friendly helpful place. Top notch team! Susan and Joe Scavelli Ft Myers More
Great service at Germain As always the service at Germain was wonderful. Scott Moessner and all the people are so responsive and friendly. I can trust everyone to be honest an As always the service at Germain was wonderful. Scott Moessner and all the people are so responsive and friendly. I can trust everyone to be honest and helpful at all times. Thank you very much and I will always recommend you to friends for purchase and/or service. More
You get my vote for best service around! This is my second Lincoln and your service center is one of the reasons I am a repeat customer! Justin Yoerger has always been helpful and listened t This is my second Lincoln and your service center is one of the reasons I am a repeat customer! Justin Yoerger has always been helpful and listened to my concerns. While waiting for my loaner car last week I recommended Germain Lincoln to a couple considering purchasing there. The service department is the reason I can comfortably make that recommendation! More
PROFESSIONAL AND COMPLETE SERVICE THE PROFESSIONALISM AND KNOWLEDGEABLE SERVICE MANAGERS LIKE JUSTIN YOERGER ARE KEY TO THE SERVICE THAT I RECEIVED WHEN I BROUGHT MY LINCOLN IN FOR SER THE PROFESSIONALISM AND KNOWLEDGEABLE SERVICE MANAGERS LIKE JUSTIN YOERGER ARE KEY TO THE SERVICE THAT I RECEIVED WHEN I BROUGHT MY LINCOLN IN FOR SERVICE. SO YES I WOULD RECOMMEND THIS DEALER AND THIS GREAT CAR -MKZ HYBRID More
Complete satisfaction My Lincoln was in for it's scheduled service and it's always a pleasure to interact with Justin Yoerger. He is professional, courteous and competent a My Lincoln was in for it's scheduled service and it's always a pleasure to interact with Justin Yoerger. He is professional, courteous and competent and will do whatever it takes to please the customer. More
Recurring problem Both Justin Yoerger and Joe Di Claudio work very hard to provide a great customer experience. The problem I have had is my car has been in many times Both Justin Yoerger and Joe Di Claudio work very hard to provide a great customer experience. The problem I have had is my car has been in many times (6-7) for the same problem and it was not fixed .As the last time is recent, it is too soon to know if it is fixed. I don't blame them but Lincoln has done a very poor job. No one seems to know how to fix the problem.This is my first Lincoln and may be my last Feel free to contact me . Tom Szott at (239) 949 4080 More
Routine mainteance I needed to get some work done . I e-mailed Justin Yoerger and that is where the positive experience started. He got me an appointment when I wante I needed to get some work done . I e-mailed Justin Yoerger and that is where the positive experience started. He got me an appointment when I wanted one. Justin always answers my e-mails in a timely manner so he is super easy to work with. I always wait for service as the atmosphere is fabulous, I do a little work with the free internet, the office setting that is supplied is something I appreciate. The car is always washed and vacuumed, the work is completed without a problem. All cars need maintenance, Justin makes is real easy to take care of! More
service on our MKz Thanks to Scott Moesner he made my wife fell good about bringing our car in for service . everyone at the dealer ship was very courteous and profess Thanks to Scott Moesner he made my wife fell good about bringing our car in for service . everyone at the dealer ship was very courteous and professional. It was very obvious that they were there to take care of their customer More
Leasing and Serving Car I recently leased a car from Germain Lincoln. Sal Coppola was my sales agent. He was respectful, knowledgeable and very respectful. I would highly r I recently leased a car from Germain Lincoln. Sal Coppola was my sales agent. He was respectful, knowledgeable and very respectful. I would highly recommend him to any of my friends. I also dealt with Service Manager Scott Moesner. Scott was very helpful preparing my new car for me. Scott has efficiently helped me over the the past couple of years. I have leased three cars with Sal Coppola, I would highly recommend both men to any of my friends. Great service. Thank you. More
MKS-Lease This is the third car that I have leased from Germain and is the first time that I worked with Sal Cappola. It is a pleasure when you work with an in This is the third car that I have leased from Germain and is the first time that I worked with Sal Cappola. It is a pleasure when you work with an individual who is knowledgeabe and does everything to make sure that you have a pleasurable experience with Germain. Sal was respectful and attentive to make sure that all of my questions were answered. I would highly recommend Sal to all of my friends. I also dealt with Leslie Sass who made me feel as if I was the most important person to walk into their showroom.She is very bright and personable and a real asset to the Germain family. More