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Germain Subaru of Columbus

Columbus, OH

4.9
264 Reviews
For an exceptional car-buying experience, turn to Germain Subaru of Columbus. We're proud to be part of the Germain Automotive Group, which has served drivers in Columbus, Cleveland, and Cincinnati, Ohio, with high-quality vehicles for years. Plus, because we offer expert auto financing and certified Subaru service, you can find what you're looking for when you visit us.
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1395 Auto Mall Pkwy

Columbus, OH

43228

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Showing 264 reviews

October 29, 2026

I enjoy having my car serviced at Germain. They are always friendly and do quality work. More

by Jimblackston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dionysis
October 25, 2026

I’ve been a customer of Germain Subaru since 2023! My girl Valerie, is the absolute queen of that place!! The whole place is amazing but I have to give my shout out to Valerie, for the second time! Sh More

by bridgetm1383
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valerie and Clay
October 24, 2026

We were towed to Germaine Subaru after our car broke down in Columbus.We didn't know what to expect not being from Columbus.We were very happy with the service.They provide us with a loaner car ,which made t More

by cemontgomery70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
Oct 24, 2026 -

Germain Subaru of Columbus responded

Thank you very much for sharing your experience. We know hoe stressful and unexpected mechanical failure can be, especially when you're away from home. We're delighted that Erin made you feel welcome and well taken care of. Please don't hesitate to contact us if you have any questions or ever need further assistance with your service or sales needs. We truly appreciate your trust and recommendation! Thank you so much!

August 26, 2026

Chad was very helpful. Once services needed were reviewed with me and an estimate given, they completed work in a timely manner, And actual invoice amount came out slight More

by dave_colegrove
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chad Connors
Aug 27, 2026 -

Germain Subaru of Columbus responded

Dave, we're happy to hear Chad took excellent care of you and made the process so smooth. Thank you for choosing Germain Subaru of Columbus!

August 22, 2026

I was very pleased with my latest experience with Germain Subaru and their representative, Dionysis. He was very courteous and took the time to thoroughly explain the results of my car inspection and patient More

by thomasgallagher2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dionysis
Aug 22, 2026 -

Germain Subaru of Columbus responded

Thank you so much for sharing this, Thomas! We're thrilled to hear Dionysis took such great care of you. That kind of thorough, honest communication is exactly what we strive for, and we'll be sure to pass along your kind words to him. We look forward to seeing you for your next scheduled service. Thanks again for choosing Germain Subaru!

August 06, 2026

Hunter was so helpful from the start. He showed concern, care and politeness throughout my entire experience. Wish more establishments had his compassion for people. It made having an out More

by dmpolefko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Aug 07, 2026 -

Germain Subaru of Columbus responded

Thank you for sharing your experience with Hunter and our team! We appreciate your business and five-star rating. We will be sure to pass along your praise. See you next time at Germain Subaru of Columbus!

August 02, 2026

Leo was my salesperson and he did an excellent job! He was easy to work with and very knowledgeable! I am very pleased and look forward to working with him again. And I will recommend him and Germain t More

by Skgrn54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo, Patrick and Val.
Aug 04, 2026 -

Germain Subaru of Columbus responded

Thank you for choosing Germain Subaru of Columbus and for recommending our team! We’re glad to hear you had such a smooth experience with Leo. Safe travels in your new vehicle!

July 21, 2026

Everyone that we came in contact with was very polite and seemed very glad that we were there. And thank to Kathy from Hyundai for finding us the perfect car, even if it wasn’t from her dealership. More

by D follis
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
I think the gentleman‘s name was Seth and the girl from the finance department. We’re very thorough and polite.
Jul 22, 2026 -

Germain Subaru of Columbus responded

We're thrilled to hear about your positive experience with our team, and we will certainly pass along your appreciation to Kathy! Enjoy your new car, and we hope to see you again here at Germain Subaru of Columbus!

July 18, 2026

Germain Subaru of Columbus gets 5 stars from me! Justin, the sales associate, went with me on my test drive,(I didn't know my way around Columbus), and he made me feel extremely comfortable. More

by Teresa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin, Larry
Jul 18, 2026 -

Germain Subaru of Columbus responded

Thank you so much, Teresa! We're thrilled Justin and Larry made your Forester search stress-free — going the extra mile with test drives and popping the hood are exactly the kind of details we want every customer to experience. We really appreciate you recommending us to your friends, and we'll be here whenever you're ready for your next Subaru! Thank you! — Germain Subaru of Columbus

July 14, 2026

Sold me a car that I wasn’t allowed to test drive on the highway… I wonder why. One day of owning this car, the check engine light came on and this dealer stated that they would not do anything for it even More

by Sr7373
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aaron
Jul 23, 2026 -

Germain Subaru of Columbus responded

Hi Steven. I'm very disappointed by claims like this, as we hold ourselves to high standards of customer satisfaction and vehicle quality. We think it would be best if we speak with you personally about your concerns. Please contact me at your earliest convenience so that we can sort this out together. Thank you, Ryan Moreland - General Manager - 614-347-6452

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