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Germain Subaru of Columbus

Columbus, OH

4.8
259 Reviews
For an exceptional car-buying experience, turn to Germain Subaru of Columbus. We're proud to be part of the Germain Automotive Group, which has served drivers in Columbus, Cleveland, and Cincinnati, Ohio, with high-quality vehicles for years. Plus, because we offer expert auto financing and certified Subaru service, you can find what you're looking for when you visit us.
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1395 Auto Mall Pkwy

Columbus, OH

43228

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Showing 259 reviews

August 06, 2026

Hunter was so helpful from the start. He showed concern, care and politeness throughout my entire experience. Wish more establishments had his compassion for people. It made having an out More

by dmpolefko
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Hunter
Aug 07, 2026 -

Germain Subaru of Columbus responded

Thank you for sharing your experience with Hunter and our team! We appreciate your business and five-star rating. We will be sure to pass along your praise. See you next time at Germain Subaru of Columbus!

August 02, 2026

Leo was my salesperson and he did an excellent job! He was easy to work with and very knowledgeable! I am very pleased and look forward to working with him again. And I will recommend him and Germain t More

by Skgrn54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo, Patrick and Val.
Aug 04, 2026 -

Germain Subaru of Columbus responded

Thank you for choosing Germain Subaru of Columbus and for recommending our team! We’re glad to hear you had such a smooth experience with Leo. Safe travels in your new vehicle!

July 21, 2026

Everyone that we came in contact with was very polite and seemed very glad that we were there. And thank to Kathy from Hyundai for finding us the perfect car, even if it wasn’t from her dealership. More

by D follis
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
I think the gentleman‘s name was Seth and the girl from the finance department. We’re very thorough and polite.
Jul 22, 2026 -

Germain Subaru of Columbus responded

We're thrilled to hear about your positive experience with our team, and we will certainly pass along your appreciation to Kathy! Enjoy your new car, and we hope to see you again here at Germain Subaru of Columbus!

July 18, 2026

Germain Subaru of Columbus gets 5 stars from me! Justin, the sales associate, went with me on my test drive,(I didn't know my way around Columbus), and he made me feel extremely comfortable. More

by Teresa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin, Larry
Jul 18, 2026 -

Germain Subaru of Columbus responded

Thank you so much, Teresa! We're thrilled Justin and Larry made your Forester search stress-free — going the extra mile with test drives and popping the hood are exactly the kind of details we want every customer to experience. We really appreciate you recommending us to your friends, and we'll be here whenever you're ready for your next Subaru! Thank you! — Germain Subaru of Columbus

July 14, 2026

Sold me a car that I wasn’t allowed to test drive on the highway… I wonder why. One day of owning this car, the check engine light came on and this dealer stated that they would not do anything for it even More

by Sr7373
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aaron
Jul 23, 2026 -

Germain Subaru of Columbus responded

Hi Steven. I'm very disappointed by claims like this, as we hold ourselves to high standards of customer satisfaction and vehicle quality. We think it would be best if we speak with you personally about your concerns. Please contact me at your earliest convenience so that we can sort this out together. Thank you, Ryan Moreland - General Manager - 614-347-6452

June 23, 2026

Everyone I spoke with was pleasant and answered my questions fully. I'm delighted with the availability of valet service which is so convenient. More

by P
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Jun 23, 2026 -

Germain Subaru of Columbus responded

Thank you for sharing your experience with our team! It's wonderful to hear that all your questions were answered, and we’re thrilled the valet service made things easier for you. Your feedback means a lot, and we hope to see you again at Germain Subaru of Columbus!

June 22, 2026

Clean, efficient, and well maintained facility with fair pricing and great customer service. Would recommend this to friends and family alike. More

by D.J. C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Dy, Matt Yelling
Jun 23, 2026 -

Germain Subaru of Columbus responded

Thank you for recommending Germain Subaru of Columbus! It's great to hear you're impressed by our facilities and pricing. We hope to work with you in the future.

June 12, 2026

I bought a new car with Germain Subaru and had a great experience. Leo was very helpful and patient as I figured out the exact model I wanted to get. The entire team was eager to help, highly profession More

by Shran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Dy
Jun 15, 2026 -

Germain Subaru of Columbus responded

Thank you for sharing your feedback about Leo and the team, Shran! We're so happy to hear you had a great experience. Your business is appreciated, and we look forward to working with you again at Germain Subaru of Columbus. Enjoy your new car!

May 18, 2026

I have purchased 4 vehicles from Germain Subaru. I have had a smooth process with every member of the team. Each of them being very professional and courteous. It was not a high pressure situation l More

by kansherf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Siano, Val
May 19, 2026 -

Germain Subaru of Columbus responded

Thank you for your loyal business and kind words! We're so glad you've had smooth and enjoyable experiences with Mike and the rest of our team. We truly appreciate your recommendation and look forward to serving you again at Germain Subaru of Columbus!

April 25, 2026

I've always had a great experience. They're relatively efficient, though things do take a little while with service. They're pretty upfront and transparent with pricing, and their labor More

by Vignesh D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 27, 2026 -

Germain Subaru of Columbus responded

Vignesh, we are truly grateful for your feedback and happy to hear you were so well taken care of by Brandon. He'll be flattered to hear your kind words! Thank you for choosing Germain Subaru of Columbus and we hope to see you again down the road.

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