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Germain Subaru of Columbus

Columbus, OH

4.5
174 Reviews

1395 Auto Mall Pkwy

Columbus, OH

43228

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Showing 174 reviews

September 26, 2017

Very good service I have been taking my Subaru to Hatfield Subaru since 2001. This is my second forester. The service is excellent and I highly recommend them to anyon More

by hafernik1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember the names
September 04, 2017

Would recommend Great customer service. There was a room for the kids to go watch a movie while we worked out the detail. Overall a great experience. More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert and Jeff
August 25, 2017

Great Experience Everyone was very helpful at the dealership and made me feel welcomed. The sales associate, Ken, was very nice and knowledgeable about the vehicles an More

by Jacob Gusslesr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenan Nervez
August 24, 2017

Decent Good people. Reliable people. Haves scheduled all service here so far. 15,000 miles. Customer service is fantastic. The twenty five word minimum is K More

by lear02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The boys
August 10, 2017

Customer Service Just tried to make a service appointment by calling both the dealership number and service number . Both I let ring sixteen times . Service number I h More

by grepra
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Was not able to interact with any employee
August 08, 2017

Oil changes and warranty maintenance I am very satisfied with the service department. I live in Townsend, TN but it seems the last three times I've been in Columbus it's been time for an More

by McMann, 7923
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone there was super, cannot point one out!
July 30, 2017

3rd Subaru purchase We have now purchased 3 new Subaru's from Hatfield in the last 15 years. Obviously, we're happy with Subaru AND this dealership. We wouldn't go anywhe More

by Debbie H
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mark
July 21, 2017

Outback Purchased a 2017 outback touring from Tom on 7-14. It was a great experience overall from everyone that was involved with the sale. The buying and fin More

by Edl990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
June 27, 2017

Always a great experience! Just bought my 2017 Subaru Impreza Sport from Mark. It'll be our third Subaru from him! He's absolutely the best! Very knowledgeable, upfront, hones More

by apfaff77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Keppel
June 24, 2017

Helpful staff I purchased my Outback at Hatfield and was very happy with my overall experience. My salesperson was helpful and willing to take the time needed for m More

by jricha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, Rob
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