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Germain Subaru of Columbus

Columbus, OH

Overview
Reviews
Vehicles
4.8
249 Reviews
For an exceptional car-buying experience, turn to Germain Subaru of Columbus. We're proud to be part of the Germain Automotive Group, which has served drivers in Columbus, Cleveland, and Cincinnati, Ohio, with high-quality vehicles for years. Plus, because we offer expert auto financing and certified Subaru service, you can find what you're looking for when you visit us.
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1395 Auto Mall Pkwy

Columbus, OH

43228

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Showing 249 reviews

May 18, 2023

120,000 miles, Germain has been there for every service, tires, etc. service team, just handles it. I pull in, they work on my Subaru while I work in their very nice waiting room. Could not be happier More

by SubaruFamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Service writer.
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May 19, 2023 -

Germain Subaru of Columbus responded

We appreciate you sharing your kind words about our service team! It's wonderful to hear that your visits here at Germain Subaru of Columbus have made such a positive impression. Thank you for your continued support and loyalty to our dealership!

May 13, 2023

Over all good experience, had a great salesman who new what he was talking About and explained anything we asked Could have bought from any of the local Dealer's but drove 2 hours because of the of Phi More

by hdh1358
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philly Snyder
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May 15, 2023 -

Germain Subaru of Columbus responded

We're delighted to hear you had a good experience purchasing your new Outback at Germain Subaru of Columbus! It means a lot to us that our team, specifically Philip, made the trip worth it for you. Thank you for taking the time to share your thoughts and enjoy your new ride!

May 15, 2023 -

hdh1358 responded

Thank you

May 12, 2023

Very understanding of my needs for service of my car at a critical time…ABOVE AND BEYOND ! More

by Joanasowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad/service.. Hunter/service..Phil /sales
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May 13, 2023 -

Germain Subaru of Columbus responded

We are so glad to hear that our team went above and beyond for your vehicle's service. Thank you for trusting Germain Subaru of Columbus with your business, Joana. We are here to help!

May 11, 2023

Dionysis in Subaru Service is great! ! Attentive to detail and customer focused. Thanks for the great service! More

by dking48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dionysis
Report | Print
May 12, 2023 -

Germain Subaru of Columbus responded

It was our pleasure to serve you and provide such excellent customer service. Thank you for the 5-star review and for trusting Germain Subaru of Columbus with your automotive needs. Have a wonderful day and we hope to see you again down the road!

May 07, 2023

The experience I had was excellent! It took care of me. They have a customer for life! More

by chris.feeney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Clayton
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May 08, 2023 -

Germain Subaru of Columbus responded

It's an honor to have earned your loyalty, Chris! Thanks for being a Germain Subaru of Columbus customer!

May 01, 2023

Great service from the dealership and Emma was great! She kept me informed and good follow up on my vehicle. More

by Rich1cameron
Recommend Dealer
Yes
Employees Worked With
Emma
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May 01, 2023 -

Germain Subaru of Columbus responded

Thank you for the review! We are so glad to hear that Emma delivered such a successful experience. Drive safely, and we hope to see you back again at Germain Subaru of Columbus!

April 28, 2023

They provide excellent service every time, go above and beyond expectations, they are the best! More

by Jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
Report | Print
Apr 28, 2023 -

Germain Subaru of Columbus responded

Jenn, thank you for the review! We appreciate your support and hope to see you back again at Germain Subaru of Columbus. Safe travels!

April 17, 2023

Hunter was my service writer. I was impressed with his friendliness, and professionalism. He went out of his way to keep me informed of the progress on my service, and advised me More

by CabinGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Apr 18, 2023 -

Germain Subaru of Columbus responded

Your review is music to our ears! We're elated that Hunter could be a great service writer for you, and went the extra mile to offer courteous professionalism. Thanks for all your support of Germain Subaru of Columbus. Safe travels, and we'll see you next time!

April 15, 2023

Piece of mind knowing your car is in good hands with Kirk & Co providing superior service at Germain Subaru. More

by monty_45601
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kirk W
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Apr 19, 2023 -

Germain Subaru of Columbus responded

Monty, thank you for sharing your experience with Kirk and the team at Germain Subaru of Columbus! We're glad that you feel confident and at ease with the service your car receives. Drive safely!

April 11, 2023

Very friendly service. Chad was very helpful and attentive. Service was also quick and fairly priced More

by gobucksgo21
Recommend Dealer
Yes
Employees Worked With
Chad
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Apr 19, 2023 -

Germain Subaru of Columbus responded

Thanks for the great review of Germain Subaru of Columbus. We are thrilled to hear that you are satisfied with our prices and quick service. Chad will appreciate the shoutout!

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