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Germain Subaru of Columbus

Columbus, OH

Overview
Reviews
Vehicles
4.7
237 Reviews
Call Dealership (614) 347-6450

1395 Auto Mall Pkwy

Columbus, OH

43228

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Showing 237 reviews

April 11, 2025

The service was excellent. Chad was very professional. I will be happy to have all my service done at this location. More

by Franz K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Apr 14, 2025 -

Germain Subaru of Columbus responded

Franz, we're delighted to hear that Chad provided excellent service at Germain Subaru of Columbus. We look forward to assisting you with all your future needs!

April 11, 2025

Our experience at Germain Subaru of Columbus was excellent! Salesman and finance manager were very knowledgeable and excellent at helping us. The internet sales person however gave us incorrect info More

by alanc125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Smith, Val (finance manager)
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Apr 11, 2025 -

Germain Subaru of Columbus responded

Thank you for sharing your experience with Germain Subaru of Columbus! We're glad to hear that the salesman and finance manager provided excellent assistance. We apologize for any inconvenience caused by the incorrect information from our internet sales team, and we appreciate your understanding. Looking forward to serving you again in the future!

March 06, 2025

The entire experience was very low key. No pressure just people trying to satisfy our needs and make a sale. I would recommend Germain. More

by jh2247
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lori,jonl
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Mar 07, 2025 -

Germain Subaru of Columbus responded

Thank you for sharing your experience with Germain Subaru of Columbus! We're glad to hear that our team provided a relaxed and satisfying car-buying process. Your recommendation means a lot to us!

February 28, 2025

The only place I get my subie looked at or worked on. I highly recommend their expertise. More

by Ráz AL Ghoül
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Connors
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Feb 28, 2025 -

Germain Subaru of Columbus responded

Ráz, thank you for trusting Germain Subaru of Columbus with your vehicle's car! We appreciate the high recommendation and look forward to seeing you down the road.

February 27, 2025

I'm very pleased with their service. they are very detailed in explaining everything,always professional and helpful. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron Leichner
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Feb 27, 2025 -

Germain Subaru of Columbus responded

Sam, we're delighted to hear that you had a positive experience with our team at Germain Subaru of Columbus. Thank you for your kind words and support!

February 08, 2025

Aaron in service made my first time Subaru maintenance experience stress free. He was friendly and did a great job explaining the process all along the way. More

by cmccollister22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Feb 10, 2025 -

Germain Subaru of Columbus responded

We're delighted to hear that Aaron made your first Subaru maintenance experience stress-free at Germain Subaru of Columbus. Our team is committed to providing clear communication and friendly service, so it's great to know we hit the mark!

February 08, 2025

Great fast friendly service. Professional and not pushy. Clay listened to our preferences and what we wanted and we was able to drive away with a new car under 2hrs. More

by kbaldauf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay
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Feb 10, 2025 -

Germain Subaru of Columbus responded

Thank you for sharing your experience with us at Germain Subaru of Columbus! We're delighted to hear that Clay provided professional and efficient service, helping you drive away in a new car so quickly. Enjoy the ride!

February 07, 2025

We had a very good time working with this service manager. At the Germain dealership. More

by Russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter peterson
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Feb 07, 2025 -

Germain Subaru of Columbus responded

Thank you, Russell, for stopping by to leave Germain Subaru of Columbus a wonderful review!

February 05, 2025

The people here are always friendly and polite. The facility is clean and bright. I waited during my vehicles service. More

by Brooke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Feb 06, 2025 -

Germain Subaru of Columbus responded

Brooke, we're delighted to hear that you had a pleasant experience at Germain Subaru of Columbus! Thank you for highlighting our friendly team and clean facility. We appreciate your visit and look forward to serving you again in the future!

February 04, 2025

Thank you for the awesome service. Especially Dan in service for taking care of us in a timely manner!! Everyone was friendly and very efficient! Great customer service!!! More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Feb 05, 2025 -

Germain Subaru of Columbus responded

Sue, thank you for the wonderful feedback! We're delighted to hear that Dan and our team at Germain Subaru of Columbus provided efficient and friendly service. We appreciate your support!

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