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Germain Subaru of Columbus

Columbus, OH

4.6
233 Reviews

1395 Auto Mall Pkwy

Columbus, OH

43228

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Showing 233 reviews

October 05, 2012

1) I called to schedule an appointment to have 30,000 mile routine maintenance done on a subaru. The service rep said to come over there would be no wait. I ended up sitting in their department for 7 h More

by subarudriver00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pat
September 01, 2010

Hatifeld has no concept of Customer Service or trying to retain customers. I used Hatfield service 10 years ago when I bought a 1999 Subaru. Service was terrible then, so I started going across town to More

by Hokie_dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager
November 15, 2009

I did not buy from them, but I found the sales manager, Larry Scott to be extremely pleasant to work with. He worked VERY HARD to find me the vehicle that I wanted. Ultimately, it came down to the fact t More

by outbackguy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Scott
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