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Germain Subaru of Columbus

Columbus, OH

Overview
Reviews
Vehicles
4.8
246 Reviews
For an exceptional car-buying experience, turn to Germain Subaru of Columbus. We're proud to be part of the Germain Automotive Group, which has served drivers in Columbus, Cleveland, and Cincinnati, Ohio, with high-quality vehicles for years. Plus, because we offer expert auto financing and certified Subaru service, you can find what you're looking for when you visit us.
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1395 Auto Mall Pkwy

Columbus, OH

43228

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Showing 132 service reviews

March 29, 2026

Great service and friendly staff. Price quoted was actually the price of new tires installed More

by eldo
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
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Mar 30, 2026 -

Germain Subaru of Columbus responded

Thank you for the kind words! We’re glad to hear you had a great experience with our team and that everything was transparent with your tire purchase. We truly appreciate your recommendation and look forward to helping you again in the future!

February 17, 2026

I like this dealership because it is very comfortable when you have to wait and the people are very knowledgeable and friendly. Hunter was in charge of our service yesterday. He was easy to work with and More

by JB
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Hunter
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Feb 17, 2026 -

Germain Subaru of Columbus responded

JB, Thank you so much for your kind words! We’re thrilled to hear that you find our dealership comfortable and that our team made your visit a positive experience. Hunter will especially appreciate your feedback. Providing knowledgeable guidance without pressure and taking the time to review records thoroughly is exactly the level of service we strive for. We’re glad he made everything easy and transparent for you. We truly value your trust and look forward to working with you again anytime. Thanks for choosing us!

February 03, 2026

Chad, service advisor, at this dealership is excellent. I always receive such great service, from routine maintenance to questions or issues I may have related to my 2011 Subaru Outback. The department go More

by bjanthony12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Feb 03, 2026 -

Germain Subaru of Columbus responded

Thank you so much for the kind words and for being a loyal Germain Subaru of Columbus customer! We’re thrilled to hear Chad continues to provide excellent service and takes great care of you and your 2011 Subaru Outback. Our service team truly strives to go above and beyond, and it means a lot to know that effort shows. We appreciate your referrals and look forward to assisting you with many more miles ahead!

January 22, 2026

Service was very professional and service done on time. The pricing is a little high. Other than that I’m satisfied More

by Konner15
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Emma
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Jan 23, 2026 -

Germain Subaru of Columbus responded

We're glad to hear everything was done on time and professionally! We also appreciate your feedback regarding pricing. We'll be sure to pass the comments on to the rest of the team. Please feel free to reach out if you have any questions, Konner! - The Germain Subaru of Columbus Team

January 20, 2026

Scheduling easy. Oil change took less than an hour while I waited. Free coffee & snacks! What's not to like !? See you in 4000 miles More

by himesm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
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Jan 21, 2026 -

Germain Subaru of Columbus responded

Thank you for the great review! We’re glad scheduling was easy and that your oil change was completed quickly while you waited. You're always welcome to stop by and have a snack with us so why wait for the next service? 😂 We appreciate you choosing us and look forward to seeing you again in about 4,000 miles. Safe driving and stay warm! - Thank you for trusting our Service Team here at Germain Subaru of Columbus!

November 02, 2025

Aaron as always took great care of me - no surprises, efficient, answers all my questions - very comfortable to work with! More

by Mlf4guitar
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Nov 04, 2025 -

Germain Subaru of Columbus responded

Thank you so much for your kind words! We’re thrilled to hear that Aaron continues to provide the exceptional service and care you’ve come to expect. Your trust and comfort mean a great deal to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again in the future!

August 13, 2025

Great Subaru service. If you're unsure of the quality of your dealer's service, I recommend you make an appointment and bring your Subaru to this dealer to see what servi More

by Rich
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Dionysis and others
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Aug 13, 2025 -

Germain Subaru of Columbus responded

Rich, thank you for your strong endorsement of our service at Germain Subaru of Columbus. We value your willingness to drive the extra miles and make it work around your schedule, and we look forward to welcoming you back every time! Safe travels!

April 30, 2025

Great place to shop and service is great aswell , plus your team is friendly and listen to what you have to say More

by Mlseyfried
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Matthew
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Apr 30, 2025 -

Germain Subaru of Columbus responded

We're delighted to hear that you enjoyed your experience with our friendly team at Germain Subaru of Columbus. Thanks for the kind words and support!

April 20, 2025

Arron was quick and polite. Service was reasonable and done in a timely manner. Got some additional parts from Tom and Dominic at the parts counter, who helped me a bunch in More

by Clint1175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron, Hunter, Dominic, Tom.
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Apr 21, 2025 -

Germain Subaru of Columbus responded

We're delighted to hear that Arron, Tom, and Dominic provided you with a great experience at Germain Subaru of Columbus! It's fantastic to know the team was quick and helpful in assisting with your modifications. Thanks for choosing us!

April 19, 2025

Been going there over 15 years. On my second Forester since 2018. Video done by person working on car for maintenance very helpful. More

by Ihidbigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Apr 21, 2025 -

Germain Subaru of Columbus responded

Thank you for your loyalty to Germain Subaru of Columbus over the years! We're glad to hear that the maintenance videos have been helpful. Here's to many more miles with your Forester!

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