Germain Subaru of Columbus

Chad was very helpful. Once services needed were reviewed with me and an estimate given, they completed work in a timely manner, And actual invoice amount came out slight Once services needed were reviewed with me and an estimate given, they completed work in a timely manner, And actual invoice amount came out slightly less than original estimate. More

I was very pleased with my latest experience with Germain Subaru and their representative, Dionysis. He was very courteous and took the time to thoroughly explain the results of my car inspection and patient Subaru and their representative, Dionysis. He was very courteous and took the time to thoroughly explain the results of my car inspection and patiently answered all of my questions. Because of him, I have no qualms about returning here for my next recommended service. More

Hunter was so helpful from the start. He showed concern, care and politeness throughout my entire experience. Wish more establishments had his compassion for people. It made having an out He showed concern, care and politeness throughout my entire experience. Wish more establishments had his compassion for people. It made having an out-of-town disaster on the freeway somewhat easier. Thanks Hunter!!!! More

Everyone I spoke with was pleasant and answered my questions fully. I'm delighted with the availability of valet service which is so convenient. questions fully. I'm delighted with the availability of valet service which is so convenient. More

I've always had a great experience. They're relatively efficient, though things do take a little while with service. They're pretty upfront and transparent with pricing, and their labor They're relatively efficient, though things do take a little while with service. They're pretty upfront and transparent with pricing, and their labor charges are on the higher end, but the same as any other dealership. I got to work with Brandon for the first time, and he was absolutely outstanding in every single way and really goes the extra mile. More

Friendly, go over service to be provided and estimated cost upon arrival. Waiting area clean and comfortable. Scheduling process easy and usually able to schedule day and time I want. cost upon arrival. Waiting area clean and comfortable. Scheduling process easy and usually able to schedule day and time I want. More

Great service and friendly staff. Price quoted was actually the price of new tires installed Price quoted was actually the price of new tires installed More

I like this dealership because it is very comfortable when you have to wait and the people are very knowledgeable and friendly. Hunter was in charge of our service yesterday. He was easy to work with and when you have to wait and the people are very knowledgeable and friendly. Hunter was in charge of our service yesterday. He was easy to work with and called up our records and discussed what services needed to be done or did not need to be done. There was no pressure from him at all and I would work with him again anytime. More

Chad, service advisor, at this dealership is excellent. I always receive such great service, from routine maintenance to questions or issues I may have related to my 2011 Subaru Outback. The department go I always receive such great service, from routine maintenance to questions or issues I may have related to my 2011 Subaru Outback. The department goes above and beyond to provide great customer service. I would not hesitate to refer anyone to Germain Subaru of Columbus. More

Service was very professional and service done on time. The pricing is a little high. Other than that I’m satisfied The pricing is a little high. Other than that I’m satisfied More