Germain Toyota of Dundee

Finding myself in need of an unexpected service call yesterday, I called Jermaine Toyota of Dundee and inquired about the availability of a same day emergency service call. The service department.repre yesterday, I called Jermaine Toyota of Dundee and inquired about the availability of a same day emergency service call. The service department.representative was very pleasant, helpful, and was able to work me into a spot. Upon my arrival, she and the technician that completed my service were pleasant, asked questions, listened to my responses, and provided answers to my questions.. The service completed appears to have been done well, and was completed in a timely manner. The. employees that assisted me yesterday provided excellent service and were wonderful representatives of Jermaine Toyota of Dundee! Thank you so much for providing a first time, stress free experience! More

Experienced great service as usual that treats you like a valuable customer. Becky was great to deal with. I will be back. valuable customer. Becky was great to deal with. I will be back. More

Our first time getting service at Germain. Everybody was helpful, friendly, respectful, and competent. Will definitely return. Everybody was helpful, friendly, respectful, and competent. Will definitely return. More

Great service with our tech advisor and waiting time was minimal. Enjoyed watching the mechanic video as they were servicing my vehicle. Explained what they were checking during our visit. minimal. Enjoyed watching the mechanic video as they were servicing my vehicle. Explained what they were checking during our visit. More

Rudy was amazing. He helped us narrow down our options to the car we both wanted and needed. He was a joy to work with all the way through the financing process. Recom He helped us narrow down our options to the car we both wanted and needed. He was a joy to work with all the way through the financing process. Recommended. More

Prompt and polite service. Nice low key atmosphere. Very clean waiting lounge and restroom. Very efficient. Nice low key atmosphere. Very clean waiting lounge and restroom. Very efficient. More

My experience was very positive! They performed the task at hand with a pleasant and kind attitude. All the people who assisted me were competent and prompt. My questions were met wi They performed the task at hand with a pleasant and kind attitude. All the people who assisted me were competent and prompt. My questions were met with respect and answered appropriately. More

The salesman (Ed) was very helpful. Got exactly what I wanted. GOOD. The process of finalizing the deal ( purchase agreement ) was not good. Waited over an hour and had to leave. Very u Got exactly what I wanted. GOOD. The process of finalizing the deal ( purchase agreement ) was not good. Waited over an hour and had to leave. Very unhappy about that More

Service appointments for routine maintenance scheduled quickly and conveniently. Dealership staff is friendly and articulate. quickly and conveniently. Dealership staff is friendly and articulate. More

Was a great experience. Very quick and very efficient. Did a great deal? When above and beyond Very quick and very efficient. Did a great deal? When above and beyond More