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Germain Volkswagen of Westerville

Westerville, OH

Overview
Employees
Reviews
Vehicles
4.6
37 Reviews
Thank you for choosing Germain Volkswagen of Westerville as your automotive partner. With our exceptional inventory of new Volkswagen vehicles, competitive auto financing options, and expert service center, we are committed to exceeding your expectations and providing a memorable car buying experience. Visit us in Westerville, OH, to explore our showroom, meet our friendly team, and discover the joy of driving a Volkswagen. Start your journey by contacting us today!
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50 Polaris Parkway

Westerville, OH

43082

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Showing 37 reviews

June 09, 2026

La atención de Germain Westerville es excelente todas las personas que laboran en ese lugar son muy amables. More

by gisela.manaure11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mykohl Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : La atención del señor Fabián Rojas fue muy buena y siempre está dispuesto a ayudar ya que es bilingüe y eso es de valor
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June 08, 2026

Kash was amazing to work with! He took the time to show us some of the features and cool details on the Honda CRV we were looking at. More

by HAYBUG580
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Billy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cochems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kashif Ullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2026 -

Germain Volkswagen of Westerville responded

Thank you for the fantastic review. We’re glad Kashif highlighted the features and details of your used Honda CR-V. Let us know how we can assist you next time.

June 05, 2026

My salesman Fabian was great. Everyone there worked with me to make a deal with in my budget. More

by Onel9
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fabian Rojas
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2026 -

Germain Volkswagen of Westerville responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Fabian and truly appreciate your feedback.

June 04, 2026

I recieved great service, I was disappointed that Olivia is no longer there. She consistently delivered excellent customer service. More

by NSMYTHE1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2026 -

Germain Volkswagen of Westerville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Germain Volkswagen of Westerville.

June 04, 2026

Every time I come to this particular dealership, everybody's very nice, they're kind, and it at least seems like they're doing their best to make everything as quick and painless as possible. They'r More

by RCORDIAL.RC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2026 -

Germain Volkswagen of Westerville responded

Thanks for sharing your experience. Will and our team are delighted to hear your Volkswagen Taos service was smooth and efficient. We appreciate your recommendation and look forward to your next visit.

June 03, 2026

The service team after check in was good. I did pull in and had to come to the counter where there was an employee sitting on the counter with her foot up eating an apple, just unprofessional More

by DSANCHEZ2293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2026 -

Germain Volkswagen of Westerville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 02, 2026

Worked with me to get a great deal. Very professional staff. Felt no shenanigans everything above board. Service dept accommodated tire swap on short notice. Overall very positive ex More

by DOGEN641
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Cochems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kashif Ullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2026 -

Germain Volkswagen of Westerville responded

Thank you for choosing the Volkswagen ID.4. We’re glad our team kept the process transparent and that service could handle your tire swap on short notice. We look forward to serving you again.

May 31, 2026

Very fast service,staff very diligent and kind ,I was impressed by the service.thans More

by desireessengue88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mykohl Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2026 -

Germain Volkswagen of Westerville responded

Your feedback on our fast and attentive service brightens our day. We’re glad our team provided diligent and friendly care for your Volkswagen. Thank you for trusting us, and we look forward to your next visit.

May 26, 2026

Very helpful during all of my service visits I have had at this store in the past year. More

by Kimkickassian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Arnoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarid Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2026 -

Germain Volkswagen of Westerville responded

Thank you for trusting our team with your Volkswagen Atlas maintenance over the past year. We’re glad each service visit has been helpful to you. We appreciate your loyalty and look forward to supporting your Atlas in the future.

May 26, 2026

Good range of options and kind customer relations were key elements for me in the interaction with Germain team. More

by VSANTOS3002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2026 -

Germain Volkswagen of Westerville responded

We’re delighted our selection of Volkswagen vehicles and warm customer service made your experience positive. Thank you for choosing a new Volkswagen. We look forward to serving you again soon.

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