Gerry Lane Buick-Gmc Truck

Salesman and dealership made concessions to assure I was satisfied with my new vehicle. I am very pleased with my 2021 Essence Envision. satisfied with my new vehicle. I am very pleased with my 2021 Essence Envision. More

Always fast and efficient in getting vehicle in and out. Courtesy is always given by staff. Courtesy is always given by staff. More

Gerry Lane is usually pretty efficient, but a tire installation took from 630am to 130pm which is not very acceptable. I still gave them a four star due to past performance. installation took from 630am to 130pm which is not very acceptable. I still gave them a four star due to past performance. More

I have always been pleased with the dealership but I will say I won’t go back on a Monday. I had an appointment and it still took 3 hours for an oil change say I won’t go back on a Monday. I had an appointment and it still took 3 hours for an oil change More

My wife and I have purchased or leased six new vehicles over the last 15 to 20 years from Gerry Lane Buick GMC, and we have never been disappointed with any aspect of the service and attention from the dea over the last 15 to 20 years from Gerry Lane Buick GMC, and we have never been disappointed with any aspect of the service and attention from the dealership. This last purchase was a 2020 GMC Yukon XL Denali, replacing an older model - and the entire transaction took one trip and less than an hour with Keioike to be on our way with the new vehicle. I'm sure we'll be back again! More

Great service!!! I have been a Gerry Lane customer for 20 years and have purchased several vehicles over the years. I am an owner of two presently. 2017 Yukon, 2018 I have been a Gerry Lane customer for 20 years and have purchased several vehicles over the years. I am an owner of two presently. 2017 Yukon, 2018 Enclave. I have always had great service. More

sad service brought vehicle in for service and no one who looked at vehicle noticed the check engine light was on. All the points that supposed to be inspected we brought vehicle in for service and no one who looked at vehicle noticed the check engine light was on. All the points that supposed to be inspected were maybe looked at but that's it. Not the first time I have poor service from them. More

They plan out a Joke My husband called the day before and said they had a vechile guess what we drove 2 hours to tell us they sold it. Knowing my husband talked to hours My husband called the day before and said they had a vechile guess what we drove 2 hours to tell us they sold it. Knowing my husband talked to hours before the other ppl signed papers that the manger should had talked told my husband it was sold. So we will complain complain.. More

Always a pleasure This is my fourth vehicle from here and my wife are always satisfied with the service and friendly atmosphere. Best dealership in the Baton Rouge area This is my fourth vehicle from here and my wife are always satisfied with the service and friendly atmosphere. Best dealership in the Baton Rouge area. More

Excellence The people work with you and are honest. The selection is outstanding and the service is tops. I can't say enough how pleased I was with my vehicle fr The people work with you and are honest. The selection is outstanding and the service is tops. I can't say enough how pleased I was with my vehicle from Jerry Lane. More