
Gerry Lane Chevrolet
Baton Rouge, LA
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Courteous and efficient. Jessica was very courteous and efficient during my visit. The service and recall fixes were completed in about an hour. Very impressed. Thank you Jessica was very courteous and efficient during my visit. The service and recall fixes were completed in about an hour. Very impressed. Thank you very much. More
Very good customer service Wonderful experience today. Greeted quickly for service with a very helpful representative- Mark. While waiting for service looked around lot and was Wonderful experience today. Greeted quickly for service with a very helpful representative- Mark. While waiting for service looked around lot and was assisted immediately to find what I was interested in. All very friendly service and personable staff. Thank you! More
Horrible experience Took two weeks to repair my air conditioning. Finally got an estimate and was told my car would be ready on Tuesday, finally got it back on a Friday. Took two weeks to repair my air conditioning. Finally got an estimate and was told my car would be ready on Tuesday, finally got it back on a Friday. Told it would be $1,800 to repair air conditioner, got a bill for $2,500.Finally got the bill corrected, waited forever to get my car brought around, inside was left dirty from the repair. Never use this dealerships service department!! More
Service My oil change and requested service was completed in a timely manner. They always finish oil changes quickly. I definitely appreciate the quick servic My oil change and requested service was completed in a timely manner. They always finish oil changes quickly. I definitely appreciate the quick service for my oil changes. More
Out of sight customer service! I have never felt so welcomed. Mr. Marcus was waiting when I pulled up..waiting to put me in the vehicle of my dreams. Everyone was friendly and made I have never felt so welcomed. Mr. Marcus was waiting when I pulled up..waiting to put me in the vehicle of my dreams. Everyone was friendly and made me feel at home. I had doubts about going to a major dealership for a vehicle because i was always turned down. Thanks to the staff at Gerry Lane Chevrolet and my excellent salesman Marcus for all you did to help me!! More
Amazing I give this dealership 5 stars. Marcus was very helpful,uplifting, and full of energy.I would definitely work with him again for any future cars I wou I give this dealership 5 stars. Marcus was very helpful,uplifting, and full of energy.I would definitely work with him again for any future cars I would like to purchase. More
Purchase of new Chevy Tahoe Had a good experience purchasing a new 2019 Chevy Tahoe sales person was very friendly and knowledgeable. I will recommend this dealer again. Purchase Had a good experience purchasing a new 2019 Chevy Tahoe sales person was very friendly and knowledgeable. I will recommend this dealer again. Purchase was quick. More
5 star GREAT atmosphere to purchase a car! GREAT customer service & FREE lifetime oil changes! No other dealer in the capital city offers the quality service GREAT atmosphere to purchase a car! GREAT customer service & FREE lifetime oil changes! No other dealer in the capital city offers the quality service that received last week. Thank you guys for your awesome service. More
Professional people working efficiently to complete service Professional service writer gathered my information and when service was completed did a good job of communicating what was done. Clean work area a Professional service writer gathered my information and when service was completed did a good job of communicating what was done. Clean work area and customer lounge . More
Fast and easy buying experience. Nathan and Geoff did a great job helping me find the right truck for my needs. I stayed within my budget and got more truck than I had thought possibl Nathan and Geoff did a great job helping me find the right truck for my needs. I stayed within my budget and got more truck than I had thought possible. I am super happy with my purchase and will be back in the future. Thanks again! More