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Gerry Lane Chevrolet

Baton Rouge, LA

Overview
Reviews
4.3
200 Reviews
Call Dealership (225) 434-4714
View Awards

6505 Florida Blvd

Baton Rouge, LA

70806

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Showing 200 reviews

March 25, 2023

They don’t stand behind their vehicles first of all the vehicle wasn’t ready had to be jumped off not even a week after driving the check engine light came on called the dealership was told to bring it in More

by Worst experience
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amerrah
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Mar 29, 2023 -

Gerry Lane Chevrolet responded

Customer came in with outside financing through local credit union.At the time of sale customer was offered extended warranty but was advised to decline by credit union representive.35 days later vehicle showed up with obvious signs of off-roading.Dealership still offered to assist customer with repair

Mar 29, 2023 -

Worst experience responded

The vehicle was purchased on February 10th and brought back to the dealership 28 days later on March the 10th and I would not consider driving down a gravel road off-roading the dealership offered to help by paying half the dealership should be responsible for replacing the turbo

Helpful
March 19, 2023

Deshown Wright was hands down the best salesman I have ever dealt with! Make sure you ask for him More

by habig95
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deshown Wright
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Mar 20, 2023 -

Gerry Lane Chevrolet responded

Deborah , we're happy you found our staff to be so supportive during your experience here at Gerry Lane Chevrolet.

Helpful
March 16, 2023

Deshown Wright My service was the best I am so happy with my car He a excellent dealership More

by Deborah Polk
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deshown wright
Report | Print
Helpful
March 12, 2023

Work was done efficiently in a reasonable amount of time. Work was explained very clearly. More

by holmesta58
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Mar 15, 2023 -

Gerry Lane Chevrolet responded

Thank you so much for your positive comments about Gerry Lane Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

Helpful
February 14, 2023

Arianna was very helpful and professional and courteous. I would recommend her service to some of my family and friends. More

by Cheyenne
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arianna,and Avery
Report | Print
Feb 18, 2023 -

Gerry Lane Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

Helpful
February 09, 2023

My last two visits with them was bad. The customer service was horrible. The service representatives were very lackadaisical and unconcerned. They were not very accommodating and did not More

by Disappointed Customer
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Won’t name the people
Report | Print
Feb 12, 2023 -

Gerry Lane Chevrolet responded

Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please contact us at (225) 926-4600 so we can work with you to make this right.

Helpful
January 22, 2023

We would never purchase a Chevrolet from any other dealer. Excellent experience with the dealership. Donald Gelpi is an awesome salesman. More

by saveycritique
Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Donald Gelpi and Avery Stokes
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Jan 25, 2023 -

Gerry Lane Chevrolet responded

Thank you so much for your positive comments about Gerry Lane Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
January 21, 2023

Entire staff was friendly, knowledgeable and made my vehicle buying experience exciting. Great experience overall More

by Lvlylady
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald, Mike and Avery
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Jan 24, 2023 -

Gerry Lane Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Helpful
December 15, 2022

Thank my experience with Chevrolet excellent in special miss Robing and Keicha,and manager too I love the that More

by Marta Cisneros
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rovin Kiara Manager
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Dec 19, 2022 -

Gerry Lane Chevrolet responded

Marta, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
December 10, 2022

Very friendly and overall great experience. Lots of selection. Made the car buying experience very easy. More

by Ehsmith9109
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Jones
Report | Print
Dec 13, 2022 -

Gerry Lane Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane Chevrolet and we hope to see you again soon!

Helpful
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