Gerry Raymond Chrysler Dodge Jeep Ram of Brookville

Lesson we learned the hard way frI'm GERRY-RAYMOND in Brookville Pa... Mid-January we purchased a new 2025 1500 Ram from Gerry-Raymond in Brookville PA. We had the truck for about a week, less than 250 Brookville Pa... Mid-January we purchased a new 2025 1500 Ram from Gerry-Raymond in Brookville PA. We had the truck for about a week, less than 250 miles and a fuel injector failed. Gerry-Raymond had the truck until mid February to replace the injector and spray a bed liner (paid for at time of purchase). The GM said "let us show you what kind of dealership we are". The truck was returned, we had the truck for about a week and the check engine light came on (a Saturday). Called GR GM, promised Monday pick up, called Tuesday to remind them to pick it up... They picked up the truck Tuesday, took a week to identify the problem (oil pump would not go to low pressure mode). Replacement part is obsolete in the Ram system. April 1st GR took back the loaner vehicle and the GM would not take our calls, threaten to come with State Police if we didn't give up the loaner. It's currently April 14, no loaner, no truck, no call, no repair.... We bought new to not have these problems... BUYER BEWARE, AVOID GERRY-RAYMOND IN BROOKVILLE PA, and Ram launches new platforms with obsolete parts... Truck is less than 500 mikes, RAM customer service will not do an exchange... After the sale they WILL forget who you are.... May 19, finally heard from the dealer, repairs just completed after 76 days, during the verbal exchange, John Whiley the GM, attacks the wife for the review they earned and then hung up on me.... Avoid this dealership at all costs... More

This group really impressed me. I was coming from pretty far away and I was worried that it might not be all that I was promised. Really it wasn't... I was a whole lot more. My fami I was coming from pretty far away and I was worried that it might not be all that I was promised. Really it wasn't... I was a whole lot more. My family and I were treated with the absolute best car buying experience that I have ever had by far! The entire team took time to great us and made sure we were well taken care of while we were in the process. Can't say enough good about them. I traveled over 250 miles to get my Wagoneer and I would do it again if it was to this place! More

Purchased 2025 ram 1500 four weeks ago and had it in my possession only 4 days. Truck had a bad fuel injector and had to go back to garage. Dealership also was to have a bed liner installed and still waiti possession only 4 days. Truck had a bad fuel injector and had to go back to garage. Dealership also was to have a bed liner installed and still waiting. One of the biggest issues is the dealership has not stayed in contact and I'm still waiting to take possession. My first loan payment is due and I do not even have the vehicle . In addition running boards were mentioned and have not heard a word about the running boards More

took my car there for inspection, tire rotation, and oil change. they rotated the tires and they were bald on one side and had broken belts,' the car needed aligned. They didn't tell me about this and passe change. they rotated the tires and they were bald on one side and had broken belts,' the car needed aligned. They didn't tell me about this and passed it for inspection. We took it to a tire dealership because it had a shimmy and they informed us of the problem. I asked Gerry Raymond dealership to call me about this and they never did. I will never trust my safety to them again. More