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Gerry Wood Honda

Salisbury, NC

4.8
670 Reviews

414 Jake Alexander Boulevard South

Salisbury, NC

28147

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Showing 670 reviews

June 22, 2012

First of all, the salesperson that my wife and I worked with was helpful (which is why I haven't included his/her name in this review); however, the sales manager, Cecil, is a complete fraud. Long story sh More

by FuzzyIceCubes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cecil Ward
June 16, 2012

Well done - it was a very smooth process, and walked out the door with my new car in two business days! Gary made the deal a pleasure. More

by ccrex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Junker, Gary Junker
June 13, 2012

The representative was very interested in helping me find the right car for me and my family. The experiences that I had were very positive. I would highly recommend, and continue to conduct my business with More

by alice cook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Junker
June 12, 2012

I was very impressed with thd facility and with Martin, he was a very good saleman and very courteous and helpful It was my first experience purchasing a car and I don't feel that I got quiet as good a pr More

by lblackwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Powell
June 12, 2012

This was my first time at this dealer, as I was recommended via a close friend. I had a magnificent experience with my salesman, Ralph Young. He was patient, honest, and helped me determine the "b More

by ms.walker08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Young
May 30, 2012

I will never recommend this dealer to anyone. Save your money and time and go somewhere else! They will rip you off in more ways then one. Once you drive off of the lot do not expect any help from them. More

by ncgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Logan, Ralph Young
May 19, 2012

Best Dealer experience I have ever had. Got the car I wanted for the price I wanted. Only too about an hour, very fast. Would recommend to a friend. More

by jeffsterize
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Junker, Travis Grace
May 13, 2012

5/12/2012 took car for repair/2001 mitsubishi.had several items repaired.they called and ask me to rotate tires but was charged 119.95 for align and balance.gonna charge 39.95 to replace high beam headlight. More

by corybud
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
ray schreiner, Ray Schreiner
May 30, 2012 -

Gerry Wood Honda responded

Customer initially came in for a rotation, but after a free alignment check, it was recommended that a rotate/balance/alignment be completed. Customer agreed, was charged $119.95 as agreed, and was provided with a printout of specs before and after alignment. Customer was also mailed a copy of the alignment specs the next day. The OE oil cap was plastic, but the customer requested it be changed. The plastic is no longer offered, so we replaced it with a metal oil cap. Customer was made aware every step of the way.

May 13, 2012

The sales rep, Martin, was very friendly and polite. Was willing to answer our questions and where needed assistance, the sales manager, Cecil, was very willing to work with us in solving any questions. More

by torrencejo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Powell, Cecil Ward
May 01, 2012

My husband and I purchased our first new car in many, many years this past week. After weeks of comparing features and prices of vehicles and driving many different makes, we decided on the Honda CR-V. More

by waynepegram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Junker