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Gervais Volkswagen - Service Center

Lowell , MA

4.6
193 Reviews

193 Reviews of Gervais Volkswagen - Service Center

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September 29, 2022

Convenient. Customer Friendly. Easy to schedule. Women with good people skills out front. Efficient repairs. More

by deborah.joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Check out - payment
September 20, 2022

THE SERVICE DEPT STAFF PROMPT AND PROFESSIONAL IN THE SERVICE OF MY VOLKSWAGEN ATLAS CROSS SPORT More

by fredcharland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2022

They always do what they are asked to do in a timely manner. Never disappointed More

by RABLAIR4KIDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2022

Consistently impressed with the level of service provided by Gervais VW. From initial purchase to most recent service, I've been nothing but impressed. Liliana in Service deserves a special shoutout; she's More

by rjstrauss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2022

I contacted them for a battery. My car had been jump started and I needed a new battery the same morning. They were able to work on my car 30 minutes after I called and reprogrammed More

by GGILBRIDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2022

Great small store with very friendly staff and efficient service. Definitely my new go to shop. More

by derekliberty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith James
August 12, 2022

The service advisor was profession and courteous as well as knowledgeable. She advised me of what needed to be done for my milage check up. More

by afitz474
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2022

Outstanding service all around. Very happy with all departments . I would recommend dealership to friends and family for service. More

by rockysasha8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2022

Outstanding Service- They are the best! I purchased my cat there and again they are great!! More

by mckelley1226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2022

Took my car in without an appointment. Kept me updated on repair status and cost estimate. Great service! More

by meepmeep7777
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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