Gervais Volkswagen - Service Center

Gervais is always very thorough and they fix anything for free (except parts) if something happens related to any work they do. The service team doesn't pressure you to do unnecessary work. If it's somethi free (except parts) if something happens related to any work they do. The service team doesn't pressure you to do unnecessary work. If it's something that can wait they give you the option without argument. Great location but more customer parking would be nice. More

The best service and employees ive ever experienced at a dealership. Always does everything I need done to my car! dealership. Always does everything I need done to my car! More

Sales was great to deal with thanks Kevin and the sales manager I would recommend them manager I would recommend them More

I have been going to Gervais VW for over 5 years. The service has been great, they don’t push for unnecessary service and point out what is required or recommended. The service has been great, they don’t push for unnecessary service and point out what is required or recommended. More

The salesman seemed very knowledgeable in the car I wanted to buy. He was able to negotiate a better price and answered all my questions. wanted to buy. He was able to negotiate a better price and answered all my questions. More

Keith James (technician) and team handled my warranty service, and recall in a timely manner. service, and recall in a timely manner. More

I’ve always had great luck and great service at herbals in Lowell. Highly recommend the dealership in Lowell. Highly recommend the dealership More

My service rep was amazing. He kept me informed throughout the process and when they were running behind, he took some money off my total bill. He even remembered me when I ca He kept me informed throughout the process and when they were running behind, he took some money off my total bill. He even remembered me when I came back for my inspection sticker and got me right in. Their waiting room was small and nothing special but it is what it is. More

Very professional and quick action was taken, friendly and well responsive for urgent actions as needed to be. and well responsive for urgent actions as needed to be. More

I am very disappointed with this dealer. I signed a contract to lease a car and paid the monthly deposit by check. However, when I went to pick up the car, he raised the price. He does not h I signed a contract to lease a car and paid the monthly deposit by check. However, when I went to pick up the car, he raised the price. He does not honor agreements, and I do not recommend this dealer. More