Luca Hartmann
Luca Hartmann at Gervais Volkswagen

Luca Hartmann

Sales Consultant

Gervais Volkswagen

6-B Industrial Ave E
Lowell , MA 01851

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4.3
19 Reviews
4.3

19 Reviews

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19 Reviews of Luca Hartmann

June 27, 2026

Dealership Rating
Employee Rating

These guys are on their game! Luca, Theo, the entire sales crew were great to deal with. Low pressure and I felt great about my deal with them. Go Gervais! More

by michael.ludwar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 27, 2026

Gervais Volkswagen responded

Thank you for sharing your experience. We’re thrilled Luca and Theo provided a low-pressure, straightforward process for your new Volkswagen Tiguan. Thank you for choosing us and for your positive feedback. Tony Strozina tstrozina@drivegervais.com

April 03, 2026

Dealership Rating
Employee Rating

Great service! You can go anywhere to buy a car - Luca was the highlight here. Luca heard what we wanted and didn't try to push something out of budget or unreasona More

by Michael.battcock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Abbott

Apr 03, 2026

Gervais Volkswagen responded

We appreciate you letting us know how things went. It’s great that Luca took the time to understand your needs and helped you find the right used Volkswagen Atlas without going over budget. Enjoy your new Atlas and feel free to reach out with any questions. Tony Strozina tstrozina@drivegervais.com

April 01, 2026

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Employee Rating

Good location very easy to access and the staff is very friendly and professional. They know what they’re doing. More

by Wally
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2026

Gervais Volkswagen responded

It’s great to hear our location was easy to reach and that our team made you feel so welcome. Luca will be pleased to know you found our staff friendly and professional. Enjoy your new Volkswagen and let us know if there’s anything else we can do for you. Tony Strozina tstrozina@drivegervais.com

March 04, 2026

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Employee Rating

Had a bad experience with salesman and manager there. sale told me what supposed to comes with the car and the day pick up the car he took everything always without telling me.and manger there so rude .no More

by Phana soeur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 08, 2026

Gervais Volkswagen responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Liliana Arboleda liliana@drivegervais.com

February 02, 2026

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Luca was really helpful to purchase the car. He was really kind and also worried that our experience would be the best. More

by RAFAEL.ZUAZNABAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 02, 2026

Gervais Volkswagen responded

It's wonderful to hear that Luca guided you through buying your new Volkswagen Atlas and made the process smooth. We’re glad his kindness and attentiveness ensured a great experience for you. Enjoy your Atlas, and we hope to see you again soon.

January 15, 2026

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Worst experience. Had zero problems getting an appointment to view a car and zero problems purchasing that car the same night but… after that it was all downhill. Too More

by Dwayne Hedquist
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 19, 2026

Gervais Volkswagen responded

Thank you, Dwayne, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Tony Strozina tstrozina@drivegervais.com

November 05, 2025

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Employee Rating

Fantastic experience at Gervais Volkswagen. Friendly, zero-pressure staff, transparent pricing, fast financing, and my 2025 Taos delivery was spotless. More

by fillipe98
Recommend Dealer
Yes

Other Employees Tagged: Kevin Dunn, Danny Abbott, Glenn Wells, Theo Asaridis, John Silva , Liliana Arboleda, John Kapilian, Savian Olivero, Shawn Shea

Nov 05, 2025

Gervais Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Liliana Arboleda liliana@drivegervais.com

October 25, 2025

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Employee Rating

He was very helpful with everything and he explained everything about my new car to me More

by JANICE7B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Abbott

Oct 25, 2025

Gervais Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tony Strozina tstrozina@drivegervais.com

October 25, 2025

Dealership Rating
Employee Rating

I’ve gotten my last 3 leases here. My most recent experience wasn’t as great as years prior. I felt like the people I worked with were a little unorganized and all over the place. For More

by KPORZ12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Theo Asaridis

Oct 29, 2025

Gervais Volkswagen responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Tony Strozina tstrozina@drivegervais.com

October 05, 2025

Dealership Rating
Employee Rating

The whole process was quick and stress free! None of the typical dealer shenanigans, they were very mindful of time while also giving you the attention to make the best deal. More

by dcpattershall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Abbott, Theo Asaridis

Oct 05, 2025

Gervais Volkswagen responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Tony Strozina tstrozina@drivegervais.com

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