Gervais Volkswagen - Service Center

I’ve been a long standing Gervais customer for a reason: their customer service is great! Highly recommend Gervais VW! their customer service is great! Highly recommend Gervais VW! More

Very good service! But there is no drinking water in the lounge. I hope it will be improved in the future. But there is no drinking water in the lounge. I hope it will be improved in the future. More

Everyone down at Gervais VW was amazing to work with. They were true to their word and got me into the atlas of my dreams without paying an arm and a leg They were true to their word and got me into the atlas of my dreams without paying an arm and a leg More

Friendly and efficient! They met all my needs along the way. Great experience from start to finish. They met all my needs along the way. Great experience from start to finish. More

I went in for a maintenance alert, Alert light is still on, but they did change the oil. on, but they did change the oil. More

Scammers, over charges customers, made up problems that didn’t exist, unscrupulous service manager, unqualified technicians. They wanted to charge me $2,900 To fix three oil leaks that didn’t exist. $143 o didn’t exist, unscrupulous service manager, unqualified technicians. They wanted to charge me $2,900 To fix three oil leaks that didn’t exist. $143 oil change at another mechanic fixed the problem they neglected to see (oil filter was leaking because they didn’t seat it correctly or check it). This was after a $300 diagnostics charge and half the day spent waiting at the dealership. The car has been fine since. I’ll never go there again. Not cool! More

Nick Sirois was one of the best service costumer that I ever receive in any need! I greatly recommande him! ever receive in any need! I greatly recommande him! More

In and out in an hour for an oil change, 17-point inspection, and state sticker. inspection, and state sticker. More

Great service and employees. My tech is thorough and reliable. Service of my vehicle is always fast. My tech is thorough and reliable. Service of my vehicle is always fast. More

Dealership provided an inaccurate estimate of the cost for work, the actual price was nearly triple. Dealership stated they rotated the tires but I had marked the tires ahead of time and all of them are for work, the actual price was nearly triple. Dealership stated they rotated the tires but I had marked the tires ahead of time and all of them are in the same locations so clearly they did not. Filed an official complaint with Volkswagen of America and will not be returning. More