Kevin Dunn

Drove up to Lowell after arranging a test drive for a used car. When I got there, informed that the car was sold at auction but that they had "comparable" one (1 year older, no sunroof). Test drive wen used car. When I got there, informed that the car was sold at auction but that they had "comparable" one (1 year older, no sunroof). Test drive went fine and Kevin the sales person was knowledgeable about the car. When we came to talk price, the price was higher than the original one I came in for. When I showed them the price on TrueCar, they claimed that they never posted that price. Terrible bait and switch and wasted 2 hours of my time. No apologies for their screw up or not calling me to tell me that the car was no longer available. More

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I am shocked they asked for my review. They sold me a car with over 5k in damage and safety issues. They sold me a car with over 5k in damage and safety issues. More

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Kevin was EXTREMELY helpful when I needed to trade in a lease and get a new one set up. He made everything as easy as possible so I didn’t have any stress throughout the process! He was kind and patient wh lease and get a new one set up. He made everything as easy as possible so I didn’t have any stress throughout the process! He was kind and patient which are most important to me when making a big purchase like this. Thank you Kevin!! More

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Kevin was very helpful and worked with me to get me into a vehicle at a price that was agreeable to me. He was very helpful with going through the features of the car. a vehicle at a price that was agreeable to me. He was very helpful with going through the features of the car. More

by kathy42 Verified Customer Verified Customer

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Disappointed with experience at this dealership. Spent all day to have the car registered and couldn't be inspected that day. There are damage and safety issues not addressed. Kevin Dunn dismissed m Spent all day to have the car registered and couldn't be inspected that day. There are damage and safety issues not addressed. Kevin Dunn dismissed my concerns and said I need to deal with Service. There are known safety issues with the car. I want this known if there is an accident/ The lady is service as understanding at least but may seek relief with 93A and lemon law. I will not recommend this dealer despite buying a car there and referring numerous friends there in the past. More

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I had a great experience with Gervais Volkswagen. Kevin Dun was especially easy to work with. Kevin Dun was especially easy to work with. More

by davidmhowe Verified Customer Verified Customer

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I was pleasantly surprised with the care I received when shopping for my car. The staff at Gervais was wonderful, caring and willing to work with me and my budget! I was able to find the car I was hoping f shopping for my car. The staff at Gervais was wonderful, caring and willing to work with me and my budget! I was able to find the car I was hoping for at a great price. I will definitely plan to return to Gervais in the future!I love my new Tiguan. Thank you Gervais, special thanks to Kevin Dunn! More

by patmechlin1 Verified Customer Verified Customer

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All went well. People at Dealership understood requirements to help Buying Id4 Pro vehicle. Very happy with purchase People at Dealership understood requirements to help Buying Id4 Pro vehicle. Very happy with purchase More

by SRAKKIRAJU Verified Customer Verified Customer

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Very professional and responsive dealership. They put their best foot forward and worked with me in a non-pressured environment. They were patient and work through the details with me remotely They put their best foot forward and worked with me in a non-pressured environment. They were patient and work through the details with me remotely over several days. They also respected my time and did not spam me with unnecessary phone calls. More

by ieugine Verified Customer Verified Customer

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easy to work with, good updates and great delivery of the car I picked up. car I picked up. More

by Logan Verified Customer Verified Customer

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