Excellent service.
No pressure at all. That made all the difference. Kevin Dunn was amazing.
No pressure at all. That made all the difference. Kevin Dunn was amazing.
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by mark_bleckmann
Oct 07, 2026 -
Gervais Volkswagen responded
Our team was pleased to guide you through your new Volkswagen Tiguan purchase. Hearing that our low-pressure approach made all the difference means a lot to our team. Kevin is thrilled to know his assistance had a positive impact.
Tony Strozina
tstrozina@drivegervais.com
Gervais VW staff are very professional.
I have been choosing to do business with Gervais VW for many years. Kevin Dunn is always welcoming and great to work with.
I have been choosing to do business with Gervais VW for many years. Kevin Dunn is always welcoming and great to work with.
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by soozee21162
Verified Customer
Verified Customer
Oct 03, 2026 -
Gervais Volkswagen responded
Knowing that our professionalism and Kevin’s warm welcome have earned your loyalty means a lot to our service department. We’re glad the service on your Tiguan has continued to meet your expectations.
Tony Strozina
tstrozina@drivegervais.com
We came in knowing what we wanted and were ready to buy,
it simply did not need to take 4 hours
it simply did not need to take 4 hours
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by JAREDHEBERT1
Verified Customer
Verified Customer
Oct 05, 2026 -
Gervais Volkswagen responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Tony Strozina
tstrozina@drivegervais.com
We received excellent service in our own language from
João and the entire store team.
João and the entire store team.
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by taka_dasilva
Verified Customer
Verified Customer
Sep 10, 2026 -
Gervais Volkswagen responded
We’re glad you felt comfortable communicating in your own language during your new Tiguan purchase. Knowing that you received outstanding support means a lot to us.
Tony Strozina
tstrozina@drivegervais.com
Love working with this group!
Always get my car serviced here! Can’t see myself going anywhere else!
Always get my car serviced here! Can’t see myself going anywhere else!
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by rlgervais1
Verified Customer
Verified Customer
Service Price Transparency
Aug 21, 2026 -
Gervais Volkswagen responded
Our service department is honored you entrust us with your Volkswagen Atlas Cross Sport each time. Your ongoing loyalty means a great deal to us.
Tony Strozina
tstrozina@drivegervais.com
Kevin was very easy to work with and made the entire
process smooth and easy.
process smooth and easy.
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by Jordan Stambler
Apr 29, 2026 -
Gervais Volkswagen responded
We’re pleased that Kevin guided you through a seamless process. Congratulations on your new Volkswagen. Let us know if there’s anything else we can help with in the future.
Tony Strozina
tstrozina@drivegervais.com
From initial reply through delivery, the team at Gervais
VW (Theo, Kevin, and Danny) were excellent - responsive, friendly, knowledgeable, attentive to detail.
VW (Theo, Kevin, and Danny) were excellent - responsive, friendly, knowledgeable, attentive to detail.
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by bernardcantwell
Apr 25, 2026 -
Gervais Volkswagen responded
We appreciate you highlighting Theo, Kevin, and Danny’s responsiveness, friendliness, and expertise throughout your experience. It’s wonderful to know our attention to detail made delivery smooth for you. Thanks for sharing your feedback!
Tony Strozina
tstrozina@drivegervais.com
They made the experience easy and were very helpful when
I had questions and did not pressure me
I had questions and did not pressure me
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by jblodgett104
Mar 30, 2026 -
Gervais Volkswagen responded
Thank you for your five-star review. We’re pleased Kevin could make your new Jetta purchase smooth and answer your questions without any pressure. Enjoy your Jetta and feel free to reach out if you need anything further.
Tony Strozina
tstrozina@drivegervais.com
Kevin was really helpful, very patient & knowledgable.
He answered all our questions.
Highly recommend working with Kevin!
He answered all our questions.
Highly recommend working with Kevin!
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by tania pedro
Mar 24, 2026 -
Gervais Volkswagen responded
We’re thrilled Kevin could answer all your questions and guide you patiently during your Volkswagen purchase. Thank you for recommending Kevin, and enjoy your new Volkswagen!
Tony Strozina
tstrozina@drivegervais.com
Mar 24, 2026 -
Gervais Volkswagen responded
We’re thrilled Kevin could answer all your questions and guide you patiently during your Volkswagen purchase. Thank you for recommending Kevin, and enjoy your new Volkswagen!
Kevin was friendly, informative, and made the experience
a positive one. He answered all of our questions and discussed options with us. We enjoyed working with him.
a positive one. He answered all of our questions and discussed options with us. We enjoyed working with him.
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by briangillis.law
Verified Customer
Verified Customer
Mar 03, 2026 -
Gervais Volkswagen responded
We appreciate you sharing how Kevin provided friendly and informative support during your Volkswagen service. It’s great to hear he answered all your questions and walked you through every option. Thank you for choosing us, and we look forward to helping you again.
Liliana Arboleda
liliana@drivegervais.com