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Gervais Volkswagen - Service Center

Lowell , MA

4.5
244 Reviews

244 Reviews of Gervais Volkswagen - Service Center

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September 30, 2024

The service team did a great job helping me with a warranty repair on my vehicle! More

by nick destefano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
September 24, 2024

Nick was fantastic and explained everything that was going on with my car to me More

by kellyannaprile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick sirois
September 24, 2024

Service was very organized, promptly serviced my vehicle, communication was great and they handled my car quickly More

by Logan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Work was done quickly and into our complete satisfaction. The only issue I have is that there was no one on one communication everything was done via text or email. More

by shauneh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Excellent service both on the service and sales side. The service department gets work done quickly and keeps you informed. Buying a car from Gervais couldn’t be easier. Always fair pricing and great c More

by charl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savian Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas / service advisor
September 16, 2024

I was treated with respect. The oil change was done timely and efficiently. I received unexpected gifts when I checked out and was escorted to my car. More

by liznewton107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember the names of the two service personnel that helped me
September 13, 2024

15 word min, 15 word min, 15 word min, 15 word min, 15 word min, 15 word min More

by Bhpittenger
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A name in the field
September 10, 2024

Amazing service as always. We will tell family and friends about the great service. We will be back there More

by savmelinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

Done when they said it would be! In & out by 9:30 am !!! Good, Good More

by LINKY1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

Great experience. I would defiantly give you my business again. Best experience ever... thank you More

by barter.mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savian Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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