Gesner Auto

I dropped my car off on January 31 for minor collision repair and was told about a week and a half. I called on February 12 and was told the body work was done but they were waiting on a sensor which was repair and was told about a week and a half. I called on February 12 and was told the body work was done but they were waiting on a sensor which was coming in on February 16. I called twice on February 18 left two messages and a text message (no response). I called again on February 19 and was told it was going to Hyundai that day at 1:00 to get the sensor. After not hearing anything I went down there on February 21 was told again they were waiting on a sensor and that Jonathan the manager was busy out back and couldn’t talk to me. My insurance adjuster called on February 25 and was told they were waiting on a sensor and that they would call me. Again no call back. I texted them on March fourth and got a long apologetic text. But again no call back. I called them again on March 5 and was told it was finally ready. I also had about 500 extra miles on my odometer. So in conclusion they had my car for 5 weeks for a maximum two week job and every attempt at communication was initiated by me with zero response. I was lied to repeatedly. I no nothing about the car sales department but stay away from the body shop. More

Wonderful experience. I truly enjoyed purchasing my GMC Sierra from Anthony. Quick and easy fun to work with keeps you laughing. Thank you for making it so much fun. Devin was awesome to work with as well. Sierra from Anthony. Quick and easy fun to work with keeps you laughing. Thank you for making it so much fun. Devin was awesome to work with as well. Very knowledgeable and explained everything to us. I would highly recommend purchasing a car here. More