Gettel Acura

Dealership was easy to find and showroom and salesperson cubicles were clean, well appointed and comfortable. Client advisor Taga Sickler was knowledgeable about the vehicle we were interested in, easy to cubicles were clean, well appointed and comfortable. Client advisor Taga Sickler was knowledgeable about the vehicle we were interested in, easy to talk with and answered all our questions. Since we talked with him by phone prior to visiting the dealership, relevant paperwork was ready for review quickly and the vehicle was ready for our viewing. Once negotiations were concluded we proceeded to the finance section. All the forms necessary to conclude the purchase were displayed, reviewed and signed on a very impressive large desktop screen which made them easy to read and understand. The amount of forms required however seemed excessive and made for a lengthy visit but the finance manager explained everything and answered all our questions. All staff members were professional and courteous and I found the entire buying experience at this dealership top-notch. More

This dealer was a pleasure to work with answered all questions. We’re very knowledgeable about the car and previous owner. Also went above board to deliver the car to my home when I couldn’t go get it I questions. We’re very knowledgeable about the car and previous owner. Also went above board to deliver the car to my home when I couldn’t go get it I would absolutely do business with them again. More

Friendly, professional and efficient service and she also checked in my father-in-law to the service department. He recently moved from Virginia and has a 2022 MDX. checked in my father-in-law to the service department. He recently moved from Virginia and has a 2022 MDX. More

The team at Gettel Acura is great! Everyone who helped along the way was polite, professional & awesome to work with. From the General Manager Zach, Michael in Finance & Walter my sale Everyone who helped along the way was polite, professional & awesome to work with. From the General Manager Zach, Michael in Finance & Walter my salesman made the buying process easy & stress free! More

I have 67,000 miles on my vehicle and the service department has always done a fine job of keeping my car in top shape, The only downside is that the best ever service advisor is no longer with Gette department has always done a fine job of keeping my car in top shape, The only downside is that the best ever service advisor is no longer with Gettel. So, I was scheduled to meet with Christine but she was also no longer there and was directed Steve who had only work there for 4-days. I also had an appointment to meet with an associate to give me a quotation to buy my vehicle and he was no longer there. Not sure the reason for the sudden rapid turnover with the associates. However, I still give the service center 5 stars. Of the persons listed below, I did not work with any of them, my new advisor was Steve. Will he still be working there for my next appointment? More

First time buying car remotely over Internet and they really helped make it less painful. Malcolm, my salesman did a great job of virtually walking me through and showing me vehicle. Ray and Mike were ve really helped make it less painful. Malcolm, my salesman did a great job of virtually walking me through and showing me vehicle. Ray and Mike were very helpful with my financing and paperwork as well. Very happy so far! More

Oil, filters and tire rotation service were prrformed well. Auto Butler detail left the inside of the windows not well cleaned. well. Auto Butler detail left the inside of the windows not well cleaned. More

Kimberly was great however twice I've brought my car in and found something that wasn't 100% after leaving. The first time was my battery last year. Service said it was fine but driving away a message came and found something that wasn't 100% after leaving. The first time was my battery last year. Service said it was fine but driving away a message came up saying it was failing. Returned and it was replaced. Why mark it as good if it wasn't. After my appointment this time I asked that my tires be balanced and rotated. They were but the air in them wasn't good. 37 in 2 tires and 39 in the other two? It's not a big thing but if your striving for excellence, why not go the extra step? More

On time appointments, excellent customer service, detailed written estimates and clean work areas with comfortable waiting area… detailed written estimates and clean work areas with comfortable waiting area… More

Everyone was very courteous. Kimberly is top notch, we have dealt with her many times. Unfortunately, we have not yet been able schedule our window washer pump repair due to no Kimberly is top notch, we have dealt with her many times. Unfortunately, we have not yet been able schedule our window washer pump repair due to non availability of parts. We are anxious to get this done & hope Kimberly will keep us informed. More