Gettel Acura

Outstanding service and facilities From the first visit with the salesperson, Eric; to a cordial introduction and conversation with the manager, Dan; to a test drive with Eric; to paper From the first visit with the salesperson, Eric; to a cordial introduction and conversation with the manager, Dan; to a test drive with Eric; to paperwork with Eric and Vlad; to training with Malcolm; buying our new 2020 Acura RDX was a wonderful experience. Of course, the automobile was the primary focus, but everyone at Gettle was polite, welcoming, patient and knowledgeable. They listened to our interests and guided us to a vehicle that was perfect for us. The facilities were clean and as nice as any upscale dealership we visited. The vehicle is beautiful, loaded and a great value for a very reasonable price. More

Everything was clean and beautifully designed! Sales staff was great! Everyone there made us feel welcome and valued! There was no pressure and they were all willing to help with all questions! staff was great! Everyone there made us feel welcome and valued! There was no pressure and they were all willing to help with all questions! More

This purchase of our TLX was excellent and very efficient. Dakota and Vlad where great!! We recommend Gettel Acura for sales and also for service! efficient. Dakota and Vlad where great!! We recommend Gettel Acura for sales and also for service! More

Friendly Folks Everyone at Gettel Acura seems friendly and interested in helping you. My only complaint is they seem to stay very busy so allow a little extra time. Everyone at Gettel Acura seems friendly and interested in helping you. My only complaint is they seem to stay very busy so allow a little extra time. More

Beware of Service Department This is the worst Service Department i have seen. They refused to fix my transmission problem, Serice manager Jeff Told me that they couldn't fix it, This is the worst Service Department i have seen. They refused to fix my transmission problem, Serice manager Jeff Told me that they couldn't fix it, it was a vendor problem with the transmission and to buy a 2018 or newer TLX that would fix the problem. Even though there was a service bulletin on the early model 2015 TLX V6 which my car was, I brought the Service bulletin to the attention of Roger on my first visit and i was told it didn't matter even though I had a case number for it through Acura. I had to have code reset, pay for fluid change all when they should of R/R the transmission when i brought it in. Took to another Acura dealership per Acura, 3 days later car back new transmission and drives like a new Acura. This Dealership doesn't listen to customers I am actually posting to blogs to let all Acura people in the area know not to go here and this situation. I just wonder if Jim Gettel knows what his dealership is actually doing? More

The Gettel Acura team took care of my mom with a considerate, kind approach from beginning to end, and we’re willing to work with her on pricing. I couldn’t have asked for a better experience. considerate, kind approach from beginning to end, and we’re willing to work with her on pricing. I couldn’t have asked for a better experience. More

Outstanding experience!! Excellent & very professional experience from the time we entered to purchasing our new SUV!! This operation is one of the best I've dealt with and o Excellent & very professional experience from the time we entered to purchasing our new SUV!! This operation is one of the best I've dealt with and over the years I've purchased numerous vehicles. More

Excellent experience!!! Excellent new SUV buying experience, from the salesman to management everyone was extremely professional. They even gave me gifts at the end for givin Excellent new SUV buying experience, from the salesman to management everyone was extremely professional. They even gave me gifts at the end for giving them my business, that was just icing on the cake for me. Wow!!!!! More

Salesman and his manager were outstanding on this transaction. Questions answered quickly and the deal was made. The business manager was very efficient and professional. transaction. Questions answered quickly and the deal was made. The business manager was very efficient and professional. More

Excellent in every way! Fantastic experience from the time I first walked in, to when I left with my new car. Staff was super courteous, knowledgeable and accommodating. It w Fantastic experience from the time I first walked in, to when I left with my new car. Staff was super courteous, knowledgeable and accommodating. It was definitely a “team vibe” and everyone seemed to love what they do. Would highly recommend Gettel Acura and their employees. More