Gettel Acura

Outstanding customer service during the sales process with Laura Lockwood and Emilio Torres. Laura was knowledgeable, competent and truly no pressure. During the buying process, Laura and Emilio worked with Laura Lockwood and Emilio Torres. Laura was knowledgeable, competent and truly no pressure. During the buying process, Laura and Emilio worked to create a mutually beneficial deal. About as pleasant and easy as a car buying process can be. During our first service, Tom Mercado was helpful and accommodating with a courtesy car. Instead of trying to just get the car back, Tom and service team kept the car to fix a warrantied repair to ensure our satisfaction! More

Laura Lockwood was very professional in the handling of our transaction. She was very friendly and knowledgeable of the products. It was a great to work with her. We will recommend to anyone and will use h our transaction. She was very friendly and knowledgeable of the products. It was a great to work with her. We will recommend to anyone and will use her in the future. More

While we have owned Acura cars for many years, it's always important to have a dealership capable of providing competent service where you feel welcomed. Lucy Aguillar, my service adviser at Gettel Acu always important to have a dealership capable of providing competent service where you feel welcomed. Lucy Aguillar, my service adviser at Gettel Acura, is great! She gets me in for whatever service I need and always seems able to accommodate my schedule. Therefore, the first person I spoke with about the MDX purchase I made was my service adviser, Lucy Aguillar. Lucy introduced me to Jarmo Kormu, a very competent and knowledgeable sales profession, who behaved like more of a consultant to me and did not exhibit any sales pressure at all. By the way, my wife and I looked at 5 other brands before selecting the Acura, even though we had owned this great brand for many years. Needless to say, we're very happy with the purchase! More

Lucy Aguilar in the service department is very friendly, very knowledgeable and extremely efficient. Gettel Acura never fails to make my 1999 TL run like new again. Today I got a $100 discount on some majo very knowledgeable and extremely efficient. Gettel Acura never fails to make my 1999 TL run like new again. Today I got a $100 discount on some major scheduled maintenance (replacement of a very old timer belt and water pump). And every time Acura services my car, Acura gets it washed at no extra cost to me. Dealing with an old car (can I call it classic yet?) is a pain, but Lucy and Acura always turn the pain to pleasure, More

I bought a used car from the dealership and the service was very good from everybody involved in the sale and the price of the vehicle was splended as well. it was a very plesent experience which is no was very good from everybody involved in the sale and the price of the vehicle was splended as well. it was a very plesent experience which is not normal for most dealerships. thanks to John Giunta and the team of Acura who made it a really nice purchase. More

I have been using Gettel for over 10 years and would never think of going any place else to service or buy a car. Lucy Aguilar provides service that exceeds my expectations. She is honest, dependable never think of going any place else to service or buy a car. Lucy Aguilar provides service that exceeds my expectations. She is honest, dependable and gives me sense of trust that is incredible. I would never buy or service a car anywhere else. Lucy is the Best.Both my car and I Love Her and Gettel. More

Everytime I go in I am greeted with happy and smiling people. Thomas was my service person and has made going to the dealership a joy. He is constantly looking out for whats best for the customer. He rea people. Thomas was my service person and has made going to the dealership a joy. He is constantly looking out for whats best for the customer. He really cares about my needs. I highly recommend Thomas if you want to feel good about going to a dealership again. More

This is about Laura Lockwood. She is super. I drove in to fix a bluetooth issue on my TL. Nobody that was present in Service understood the internet technical issue. Laura overheard the conversation. She to fix a bluetooth issue on my TL. Nobody that was present in Service understood the internet technical issue. Laura overheard the conversation. She immediately offered to help and did so, perfectly. Very kind and considerate. She never once laughed at me for not understanding the 400 page manual. I bought my next car from her because of her voluntary concern and feel so lucky that she jumped in. It was as if I were a family member to her. Laura followed up two or three times to make sure all was well. It was. Five stars to Laura Lockwood. More

In my search for a 2008 Acura TL, Laura Lockwood has been exceedingly helpful and personable in her calls to me each time a used Acura arrived at the dealership. At the time of this writing she remains engag exceedingly helpful and personable in her calls to me each time a used Acura arrived at the dealership. At the time of this writing she remains engaged in that task. Additionally, when a question arises about which she may have limited knowledge, she immediately seeks an answer so that the customer is not left wondering if an answer is forthcoming. I find her to be both professional and courteous in all my dealings with her. She is certainly a credit to your sales force. More

The physical layout and comfort for the customer is outstanding. Every contact met us with courtesy and willingness to be helpful. The employees with whom we had contact were extremely well trained in outstanding. Every contact met us with courtesy and willingness to be helpful. The employees with whom we had contact were extremely well trained in product knowledge, financing alternatives,and professional demeanor. A five rating is well deserved. Joan and Robert Benton More