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Gettel Acura

Sarasota, FL

Overview
Employees
Reviews
Vehicles
4.7
1,489 Reviews
Gettel Acura is proud to serve Sarasota & the entire West Coast of Florida with quality new Acura's, as well as, a wide variety of Certified used vehicles. With models like the ILX, TL, MDX, TSX, RL, RDX and ZDX, we have something for every taste and need. Come visit us at 4891 Clark Road in Sarasota, FL to see our vehicles and take one for a test drive. Gettel Acura is not just your Sarasota Acura dealership; we also provide a full line of services dedicated to our Florida customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans, Gettel Acura is the smart choice for your automotive needs. Come in and say hi!
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4891 Clark Rd.

Sarasota, FL

34233

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Showing 1,489 reviews

June 17, 2023

Excellent customer service. They always take great care of my Acura and have fair pricing. More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
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Jun 30, 2023 -

Gettel Acura responded

We appreciate the honest and upfront review about our service team. We truly appreciate taking the time to share your visit with us and we look forward to helping you again with your next service visit. Thanks again, Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

June 17, 2023

Service took an hour longer than expected, but the advisor was very apologetic so all good More

by LOUDRENDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Report | Print
Jun 30, 2023 -

Gettel Acura responded

Thank you so much for being so understanding regarding your wait time. We strive to stay within our time estimates but sometimes things happen and it takes longer than expected. Thank you again for being so understanding and we will continue to do all that we can to ensure your next visit is done within the time allotted. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

June 17, 2023

Maddie was wonderful. She was professional and explained everything to me for the service on my car. Maddie answered all my questions and told me how long it would take to More

by CHERIEWINNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Report | Print
Jun 30, 2023 -

Gettel Acura responded

What a great review for Madison and our service team!! Thank you for taking the time to share this with everyone and we will definitely make sure Madison gets to read this review. Thank you so much. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

June 16, 2023

Professional team oriented sales group. We were very happy with Dan Lussier's leadership and smooth overall sales experience. More

by Terryhansen1
Recommend Dealer
Yes
Employees Worked With
Vlad Ivanovich, Vlad Ivanovich
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Jun 30, 2023 -

Gettel Acura responded

Terry, Thank you for great review about your purchase with our used car department and your interaction with our sales manager Dan and Vlad in sales. We are glad you found the right vehicle and look forward to helping you again in the future. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

June 15, 2023

Car would not replicate why it would not start appropriately. Madison & service crew would not give up until the starter was pin pointed as the problem. More

by flnypd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept & Tony, Madison Quinn
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Jun 30, 2023 -

Gettel Acura responded

We appreciate sharing this experience with everyone as you know this type of thing can happen. Thank you for letting us keep working at it until we found the source and were able to correct it for you. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

June 15, 2023

I had a prescheduled appt and waited for my car. I was told that the work would take an hour and a half. After 3 hours, I asked for the status. I was told that another unauthorized service was mista More

by Cfk0825
Recommend Dealer
No
Employees Worked With
Roger Weidner, Roger Weidner
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Jun 30, 2023 -

Gettel Acura responded

We apologize for what happened during your service visit and have sat with those involved and can assure you this one off incident will not be something that is replicated. We do apologize for performing the next scheduled service and as you shared once noted made sure you were not charged as this was in no way your fault. Again we apologize for the wait time and can assure you that you will have a completely different experience with your next service and with your new advisor. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

June 15, 2023

Easy and great service. Found the car I wanted and for the price I wanted & I am happy. More

by maggiekujawa
Recommend Dealer
Yes
Report | Print
Jun 30, 2023 -

Gettel Acura responded

Can't ask for a better chain of events when buying a vehicle than this! Thank you for taking the time to leave us a review and we hope you enjoy your new car! Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

June 14, 2023

No issues and very happy with all involved and the transaction as a whole. Great dealership! More

by normps18
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Kahn, Vlad Ivanovich, Abby Nichols
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Jun 26, 2023 -

Gettel Acura responded

Norm, thank you for telling us about your amazing experience with our dealership and for leaving us a remarkable review about Vlad, Abby and Ray. We hope you are enjoying your amazing Buick Envision. Thank you for giving us the opportunity to earn your business all the way from another state. Please let us know if there is anything further we can do to assist. Brian O'Connor General Manager 941-343-5700 boconnor@gettel.com

June 14, 2023

Thank you for thanking great care of our 21 year old MDX. Roger has been wonderful in servicing our car the past 14 years. Hopefully the car will last when we can turn over to our Granddaughter in 4 years. More

by mullings1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Report | Print
Jun 30, 2023 -

Gettel Acura responded

Thank you for the 5-star service review. We greatly appreciate it and also appreciate having you as one of our loyal service clients. We look forward to helping you at your next service. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

June 12, 2023

The service here is always great. Our cars are always ready when they say they will be and everything is done exactly as promised. More

by JESSFL97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Report | Print
Jun 26, 2023 -

Gettel Acura responded

Jessica, thank you for telling us about your experience with Madison and our service department. We greatly appreciate your 5-star review and for you allowing our dealership to service your vehicle. Please let us know if there is anything further we can do to assist and thank you for being one of our valued clients. Brian O'Connor General Manager 941-343-5700 boconnor@gettel.com

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