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Gettel Acura - Service Center

Sarasota, FL

4.6
733 Reviews
Call Service Center (941) 343-5700

733 Reviews of Gettel Acura - Service Center

Sort by
June 14, 2023

Thank you for thanking great care of our 21 year old MDX. Roger has been wonderful in servicing our car the past 14 years. Hopefully the car will last when we can turn over to our Granddaughter in 4 years. More

by mullings1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Report | Print
Jun 30, 2023 -

Gettel Acura responded

Thank you for the 5-star service review. We greatly appreciate it and also appreciate having you as one of our loyal service clients. We look forward to helping you at your next service. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

June 12, 2023

The service here is always great. Our cars are always ready when they say they will be and everything is done exactly as promised. More

by JESSFL97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Report | Print
Jun 26, 2023 -

Gettel Acura responded

Jessica, thank you for telling us about your experience with Madison and our service department. We greatly appreciate your 5-star review and for you allowing our dealership to service your vehicle. Please let us know if there is anything further we can do to assist and thank you for being one of our valued clients. Brian O'Connor General Manager 941-343-5700 boconnor@gettel.com

June 10, 2023

Don't know what you pay Roger, but it ain't enuf. .. he's awesome! More

by wynn1015@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, Roger Weidner
Report | Print
Jun 24, 2023 -

Gettel Acura responded

Thank you for taking the time to give us your feedback on Rodger. He is one of our most experienced service advisors and we are glad to hear about your positive experience with him. Please let us know if there is anything further we can do to assist and what we can do to earn that final star for a perfect review. Thank you for being one of our valued clients. Brian O'Connor General Manager 941-343-5700 boconnor@gettel.com

June 07, 2023

It was a pleasure dealing with you. You delivered in your promise. No games were played More

by elmstreetdental
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Report | Print
Jun 08, 2023 -

Gettel Acura responded

Phil, thank you for telling us about your experience with us. Glad we were about to deliver on our promises. Hope you are enjoying your Acura Integra. Thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

June 05, 2023

They made buying a car easy. Everyone was very pleasant and the process was smooth. No hidden fees. More

by MBDELUCA2014
Recommend Dealer
Yes
Employees Worked With
Malcolm Blanc, Carla Stiegler
Report | Print
Jun 08, 2023 -

Gettel Acura responded

Mr & Mrs Deluca, thank you so much for your amazing 5-star review and for telling us about your vehicle purchase. We strive to make every purchase an easy one and we are glad you are about to enjoy your gorgeous Acura MDX. Please let us know if there is anything further we can do to assist. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

June 05, 2023

Have left many messages for return call to schedule service and was not called so have found another business to have vehicle serviced. More

by JAYNELUTTRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christine Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Gettel Acura responded

We apologize that your messages were not returned. If you have time to please contact me directly I would like to hear from you what service you were trying to schedule and how we can use this opportunity to improve going forward. Please call or email me directly at 941-343-5700 or boconnor@gettel.com Brian O'Connor General Manager 941-343-5700 boconnor@gettel.com

June 03, 2023

Great service and always done before quoted time. Very helpful in explanation of service. Great folks. More

by jcoats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Report | Print
Jun 08, 2023 -

Gettel Acura responded

Mr Coats, thank you for sharing your experience with our service team. Your time is valuable and we like to ensure our clients are educated in everything going on with their vehicle. Please let us know if there is anything further we can do to assist. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 21, 2023

Christine was great. She was very professional and even got me a loaner so I didn’t have to wait!!! Gettel always has friendly and helpful service. More

by MEG0415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2023 -

Gettel Acura responded

Margaret, thank you for taking the time to leave us an amazing 5-star review and for telling us about your experience with Christine. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 21, 2023

Excellent service and attention to customer needs etc Christine always takes good care of us and our car. Always very satisfied with the cleanliness of our car and service provided More

by kats828
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Hoffman
Report | Print
Jun 07, 2023 -

Gettel Acura responded

Thank you for taking the time to leave us an amazing 5-star review and for telling us about your experience with Christine. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 20, 2023

The service was professional, efficient, and right on time. And the price was less than originally quoted since less work was needed. More

by CLARKLAUREN71@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Mandy
Report | Print
May 30, 2023 -

Gettel Acura responded

Clark, thank you for such a positive review about your experience with Maddy and our service department. Glad to hear we were able to save you some money on your service as well. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

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