Gettel Chevrolet Buick GMC Service Center
Punta Gorda , FL
1,285 Reviews of Gettel Chevrolet Buick GMC Service Center
The service department screwed everything up from charging for what was actually warranty bulletin to breaking a hose and i had d.e.f. leaking everywhere from Florida to Michigan but the service man charging for what was actually warranty bulletin to breaking a hose and i had d.e.f. leaking everywhere from Florida to Michigan but the service manager Christopher did a great job at resolving the issue. Your service department messed up on 3 different occasions in the past 5 years. The body shop was also terrible. You need more people like Christopher who cares about the customer and return business. More
Ken was very polite, but it took forever ro get my car back. Ken explained it was parts being hard to get. back. Ken explained it was parts being hard to get. More
I drove in to Gettel GMC to have a rear wiper blade replaced on my Acadia. I did not have an appointment and asked if they would be able to help me with this. They said they could and suggested that replaced on my Acadia. I did not have an appointment and asked if they would be able to help me with this. They said they could and suggested that I also replace the windshield wiper blades since they probably have worn the same as the rear one. I agreed and they took my vehicle right in. My vehicle was finished in about an hour. The service people were very courteous and very accommodating. I could not believe the quick turnaround and fair pricing. Thank you Gettel. More
The service Dept was polite and informative. They answered my questions,shared that they would keep me informed.Overall mr Christian and the staff did a great job. They answered my questions,shared that they would keep me informed.Overall mr Christian and the staff did a great job. More
I get ZERO COMMUNICATION…. I HAVE TO CALL CONSTANTLY! I NEVER EVEN GET CALL BACKS AND THE PEOPLE WHO ANSWER THE PHONE IN BODY SHOP AREA ARE NEVER HELPFUL I WILL NEVER USE TH I HAVE TO CALL CONSTANTLY! I NEVER EVEN GET CALL BACKS AND THE PEOPLE WHO ANSWER THE PHONE IN BODY SHOP AREA ARE NEVER HELPFUL I WILL NEVER USE THIS DEALERSHIP AGAIN I EVEN WENT TO ANOTHER CHECY DEALER TO BUY MY TRUCK LAST WEEK SOOOOO DISAPPOINTING!!!!!!!!! More
Friendly Service, very timely repair department and they even saved us some money on the repairs. even saved us some money on the repairs. More
First time for our 2018 GMC Acadia Denali. Just an oil change but the reception desk was fast and efficient. I was texted as to the progress which took only about 20 minutes. Seat, steering wh Just an oil change but the reception desk was fast and efficient. I was texted as to the progress which took only about 20 minutes. Seat, steering wheel, and floor were clean afterwards. Definitely recommend! More
I would like to give a compliment to Drew and Technician Chris for providing me an excellent job. Drew is very professional and truly listens to the customers needs. He went above and beyond my expectations Chris for providing me an excellent job. Drew is very professional and truly listens to the customers needs. He went above and beyond my expectations. By him ensuring that we won’t get wet from the rain, he initiated backing up the car by the canopy. This means a lot to me as a customer. Thank you. More
Excellent service department. I was able to check in right away upon my arrival. Although, I wasn’t able to make an appointment ahead of time website was down. And no phone numbe I was able to check in right away upon my arrival. Although, I wasn’t able to make an appointment ahead of time website was down. And no phone number listed. More